October 7, 2014

F.A.Q.

What is “Overall Rating”?
It is the vote given by who writes the review: readers are able to see this vote in read-only mode. Reviewer can vote using the box on the top rigth when writing a new article or post (he or she must have at least the “Author” role). Remember to insert this shortcode [yasr_overall_rating] to make it appear where you like. You can choose to make it appear just in a single post/page or in archive pages too (e.g. default Index, category pages, etc).

What is “Visitor Rating”?
It is the vote that allows your visitors to vote: just paste this shortcode [yasr_visitor_votes] where you want the stars to appear. This works only in single posts or pages. This may not works if you use a caching plugin.

More info and demo here

What is “Multi Set”?
It is the feature that makes YASR awesome. Multisets give the opportunity to score different aspects for each review: for example, if you’re reviewing a videogame, you can create the aspects “Graphics”, “Gameplay”, “Story”, etc. and give a vote for each one. To create a set, just go in “Settings” -> “Yet Another Stars Rating: Settings” and click on the “Multi Sets” tab. To insert it into a post, just paste the shortcode that YASR will create for you.

More info on Multi Sets and demo here

What is “Ranking reviews” ?
It is the 10 highest rated item chart by reviewer. In order to insert it into a post or page, just paste this shortcode [yasr_top_ten_highest_rated]

What is “Users’ ranking” ?
This is 2 charts in 1. Infact, this chart shows both the most rated posts/pages or the highest rated posts/pages. For an item to appear in this chart, it has to be rated twice at least. Paste this shortcode to make it appear where you want [yasr_most_or_highest_rated_posts]

What is “Most active reviewers” ?
If in your site there are more than 1 person writing reviews, this chart will show the 5 most active reviewers. Shortcode is [yasr_top_5_reviewers]

What is “Most active users” ?
When a visitor (logged in or not) rates a post/page, his rating is stored in the database. This chart will show the 10 most active users, displaying the login name if logged in or “Anonymous” otherwise. The shortcode : [yasr_top_ten_active_users]

More info on rankings and demo here

Wait, wait! Do I need to keep in mind all this shortcode?
Of course not: you can easily add it on the visual editor just by clicking on the yellow star and then choose what to insert.

684 thoughts on “F.A.Q.

  • Hi!
    I have been testing the regular version for quite some time and it lacks a feature that I need: The rating (incl. storing of the rates etc) works just fine. My trouble is with the reports and it seems that they are not solved by the Pro version:
    1. Is it possible to have individual rates (top posts) by category, e.g. top posts in category “Sport” and below top posts in category “Nature” etc?
    2. Is it possible to include (by default) posts with only 1 visitor rating?
    Thanks!

  • hi Dario

    Yasr is an excellent plugin for voting
    I thank you very much for this

    But unfortunately I have to use an optimized and personalized plugin for my template.
    Now
    If I delete the plugin
    Will stars stay on Google?

  • Hi Dario, this is my question: can I move the stars in another position or I have to choose only between before and after the content?
    Because I would like to put them before the content but it results too close to the text on the bottom. But if I put them after the content I lose visibility.
    Thank you for your answer!

    • Ti rispondo in Italiano, faccio prima 🙂

      Innanzi tutto scusa per il ritardo della rispostam puoi sempre inserire lo shortcode manualmente 🙂

  • I’m getting spurious ratings for an event that has not yer taken place.

    Can I remove these anonymous votes?

  • Hi, i would like to know if it’s posible now or maybe if it will be possible in the future to have a different number of star, say 7 for example?

  • Good day!
    I want to know, exist some functions in yasr, which would help to build a table with top 5 lowest rating?
    Thanks, have a nice day!

  • Hi – is it possible to have a conditional field show when someone rates it only 1 star? I would like to ask them why so I can fix the problem that is making them rate it so low.
    Thanks

    • Dario questa funzionalità interesserebbe anche a me, poiché mi è stata esplicitamente chiesta da un cliente.
      Conoscere perché hanno dato il voto è fondamentale per la qualità dei contenuti scritti.
      E sarebbe un valore aggiunto notevole

  • Hi, Dario

    I have installed, yasr plugin about month ago, it was fine and working good, i was able to see stars in google search,

    but when i update my posts to the latest date, i also rated again the star from post editor….then after some days the stars disappear from search results..

    when i check my site like in this way site:sbgamehacker.org then stars appear with posts, but when i do keyword of any post then stars not showing…did you understand ?

    summary:

    when i do in google search site:sbgamehacker.org then stars appear with posts..
    when i do keyword search in google like “pandora one apk” then you will not see stars with posts of my site why ?

    thanks and hope to see your reply.

  • Hi,
    the plug in worked when tested it,

    and all of the sudden just as I’m about to upload my articles it went weird and doesn’t show the stars (i think i updated this plug in today with other updates)

    Please see for example on this article https://beautyenquire.com/2018/04/04/test/

    Do you have email support, I actually like this plug in….. it was easy to use…
    Please assist, I want to give it a chance and keep this, also I don’t mind paying the yearly version I just need to be confident it works.

    thanks,
    Doron

  • Hello! When a user has to vote, I don’t want him to see the average of all the others users who already voted (it’s a secret vote).

    Is it possible?

    Thank you!

    Matteo Camenzind

      • Thank you Dario,

        but I need this for school (I am a teacher) and I am not allowed to spend any money on this project.

        Best,

        Matteo

  • Sorry to ask you this. I am not a very technical person. When adding the shortcode [yasr_most_or_highest_rated_posts] 2 lists are actually displayed and the reader – user can select to order them for the most rated or most voted. Is there a shortcode that displays only the list of the 10 most rated posts, from highest to lowest, without giving the user to change anything, not even the order?

    • Hello, not yet, hovewer as you can see there is a little bug (when you click on a link it scroll the page up) this will be fixed in the next version.

      Best,
      Dario

      • Ok I see what you mean: the ranking should be only one, and when you click on a link it show/hide the most rated or highest rated.
        This is not working (not even on this site) and I’ll release a fix later. (version 1.5.5)

  • Hi,

    Really like your app but got one question.
    I am using shortcut code to display the stars.
    [yasr_overall_rating]
    The thing is it always displays the stars as large and I cant see an option in the settings to change the size.
    Th only option is to change the size if using the auto insert option which I I am not using.
    Can someone help me with this?

    Many thanks

    • hello Mark, just use the size attribute

      [yasr_overall_rating size=”small”]

      you can us “small”, “medium” or “large”

      Remember that you can use the shortcode creator in the edutor.

      Best,
      Dario

      • Hi Dario,

        I just tried your suggestion and it still does not work.
        I put both these into a test post and they show the same size of stars.
        [yasr_overall_rating size=”small”]
        [yasr_overall_rating size=”large”]

        The only way i can get the small stars to show up is if its on auto insert and I selected small stars in the settings.

        Any more help appreciated

  • Hi Dario
    is there a possibility to upgrade to the latest version of all Extensions to test them?
    I used to be a paid subscriber, but somehow did not renew.

    Now the plugin totally refuses to work on my site, and I wanted to try with the latest updates (user reviews) if things are working again.

    Thanks for a quick reply.
    Markus

  • Hi, this may be a silly question: what is the shortcode to display average stars and average rating e.g. 4.5 for a specific post? – I tried [yasr_visitor_votes postid”xxx”] but the text “click here to vote” and the submit button would appear.

  • Hello, First off… thank you very much for creating such a comprehensive tool. Just a question regarding yasr_overall_rating… is it possible for me to insert a few lines of code somewhere to create a tooltip that shows the yasr_overall_rating value, in number form (e.g., 3.5) if the user hovers over it? Thank you.

  • Dario ciao!

    Ho acquistato l’estensione user review..
    Se io creo un set per far votare gli utenti, c’è modo di far visualizzare le statistiche del set, o anche solo la media generale? Mi spiego meglio…
    con l’estensione del plugin gli utenti votano dai commenti, dando un votazione generale, e possono visualizzare la media utenti con [yasr_visitor_votes_readonly] giusto?!.. ecco mi chiedo se è possibile far la stessa cosa con un set.. devo scrivere [yasr_visitor_votes_readonly setid=”xxx”]?

    • Ciao Federico, grazie per l’acquisto.

      I set possono essere inseriti solo all’interno del post o della pagina, non nei commenti.
      Non c’è una versione “readonly” che mostri i voti degli utenti, ma al momento solo quella che crea una singola persona (esempio stai recensendo un film e gli assegni i vari voti, ma gli utenti non possono votare, vedono i voti che tu hai dato)

      Spero di essere stato chiaro

      • ciao Dario, grazie della risposta veloce..

        Si me ne ero accorto, beh.. se continui a sviluppare il plugin potrebbe essere una buona cosa da implementare.. io ad esempio sto cercando di metter su un sito di ICO review e ho diviso gli aspetti in 5 categorie.. mi piacerebbe che i miei utenti votassero allo stesso modo in cui i recensisco.. cmq complimenti per il lavoro svolto!! ciao!

        • Questi ultimi mesi lo sviluppo è stato praticamente fermo, cosi come il supporto, ho avuto un pò di problemi.
          Spero di tornare a pieno regime da Gennaio.

          A presto!

    • Ciao Diego, quello è sempre Yasr, ma è una classifica, e nelle classifiche gli utenti non possono votare.
      Yasr abbina ogni set di stelle al post o alla pagina, quindi se vuoi inserire set diversi su cui votare, devi passare un postid diverso, es yasr_visitor_votes postid=”XXXX” dove XXXX è il numero del post di cui vuoi fare vedere i voti (questo post può anche non essere ppubblicato, basta che sia in bozza)

      • ciao e grazie per la risposta .
        Ti spiego cosa devo fare cosi ci capiamo meglio.
        Sto creando un sito per una radio e sulla pagina delle clasifiche vorrei far votare alla gente il brano più bello.
        Ho creato una tabella con i vari brani più ballati e viino ogni brano vorrei mettere le stelle per la votazione.
        Posso farlo come mi hai spiegato tu nella precedente mail?
        grazie
        Diego

        Hello and thanks for the reply .
        I tell you what I have to do so we understand better.
        I’m creating a site for a radio and the page of clasifications I would like to make people vote the most beautiful song.
        I’ve created a table with the most danced songs and wine every song i would like to put stars for the vote.
        Can I do it as you explained to me in the previous mail?
        thank you
        Diego

  • Hi I’ve just downloaded the YASR plug-in (my first plug-in installation), and I’ve inserted the tool onto my page. I want to be able to insert it multiple times onto my page, and I’ve added the shortcode, but the ratings all appear the same for each time I’ve inserted it. For example, say I’ve inserted the shortcode at the top of the page and the bottom, but I only click on the one at the top, it also has the same affect on the one at the bottom. I want to be able to have separate rating features but on the same page. Is that possible?

  • Great plugin!

    I am trying to get a list of ratings for ALL posts, sort by rating score. I want to see which posts rank the lowest. Is there any way to add it in dashboard so I can monitor it easily?

  • Hi, for the multi-set rows, it is currently one row in yellow and then one row in white. Is it possible to have all the rows in white?

    • Hello Ken,
      in the Yasr settings, open “Aspect & Styles” tab and add this line in the “Custom Css Styles” box


      .yasr_table_multi_set_shortcode tr:nth-child(odd) {
      background: #FFFFFF !important;
      }

      Best,
      Dario

  • Hi Dario,

    I just purchased the Yasr User Reviews Extension for a Single Site. How do I enable my license with the license key I was emailed?

    Thank you.

    • Hello Aileen, thank you for your purchase!
      To enable your license, just fo to the Yasr Settings -> “Extensions” and insert your license there (you need to upload and enable the extension first)

      Best,
      Dario

      • Hi Dario,

        I’ve been using version 1.4.7 of the YASR plugin prior to purchasing the reviews extension.

        Do I need to re-install the Yasr plugin in order to insert my license? I don’t see where under YASR Settings I’m suppose to use the license.

        Best,
        Aileen

          • Hi Dario,

            Is there a different version of YASR that I should have installed than the version 1.4.7 I have installed now? I don’t want to delete the plugin and then RE-install it just yet since I have settings already in place with the Yasr plugin I’m using now.

            Best,

            Aileen

            • If you already have installed YASR 1.4.7 you’re ok. You just need to upload and activate Yasr User Reviews, in “Plugins-> Add New -> Upload Plugin”

  • Hello,
    Is there a support?

    We have problems with the plugin – moreover, is it possible to keep the votes if we transform the articles into pages and making a migration?
    What are the tables to copy?

    Thanks in advance for your support ..

  • Hi. I would like to use the rating and markup only on pages and posts, but not on custom posts types. Also the json with the rating data should not show up on these pages, because i want to use review markup there, which is included in the theme.

    So for example this page here https://www.gintlemen.com/triple-peak-gin/ should not have any markup from your plugin.

    Can you help me with that?

  • Hi Dario

    Have a small problem of the stars not being displayed in firefox browser they are ok in ie and chrome just firefox
    Looking into the console and there are Reference Error : JQuery is not defined.
    Any ideas how to resolve this..

    Great plugin by the way..

    Thanks
    Simon

  • Hi there,

    If on my homepage, I want to display the 5-star visitor rating assigned to one of the pages on my website (say with postid=47), what code do I need to enter on the homepage in order to show this?

    Thanks

  • Hi,

    sorry for post it again but no answer received and this is critical for us: after enable “Show Overall Rating in Archive Page?” it does not appear stars in category pages or archives. Any idea about?

    Thank you in advance,

    Sergio

      • Hi Dario,

        Thank you for your answer.

        Does it mean I must add add_filter(‘the_excerpt’, ‘do_shortcode’, ‘shortcode_overall_rating_callback’); to any functions.php file?

        I have found a file in my Theme that is talking about “the_excerpt”:

        <?php

        global $ss_framework;

        echo '’;

        do_action( ‘shoestrap_in_article_top’ );
        shoestrap_title_section( true, ‘h2’, true );

        do_action( ‘pa_entry_media’ );

        echo ”;
        echo apply_filters( ‘shoestrap_do_the_excerpt’, get_the_excerpt() );
        echo $ss_framework->clearfix();
        echo ”;

        echo ”;
        do_action( ‘shoestrap_entry_meta’ );
        do_action( ‘shoestrap_entry_footer’ );
        echo ”;

        do_action( ‘shoestrap_in_article_bottom’ );

        echo ”;

        Can you help me with the correct sintax to add?

        Best,

        Sergio

        • Hi Dario,

          finaly it seems to work thank your previuos answer.

          I have modified the content.php file of my Theme templates in /themes/knowledgepress/templates (we have Knowledgepress Theme) in this way:

          <?php

          global $ss_framework;

          echo '’;

          do_action( ‘shoestrap_in_article_top’ );
          shoestrap_title_section( true, ‘h2’, true );

          do_action( ‘pa_entry_media’ );

          echo ”;
          echo apply_filters( ‘shoestrap_do_the_excerpt’, get_the_excerpt() );
          echo $ss_framework->clearfix();
          echo ”;

          //insert yasr_overall_rating shortcode to showstars rate in archives pages
          echo ”;
          echo do_shortcode(‘[yasr_overall_rating]’);
          echo ”;

          echo ”;
          do_action( ‘shoestrap_entry_meta’ );

          do_action( ‘shoestrap_entry_footer’ );
          echo ”;

          do_action( ‘shoestrap_in_article_bottom’ );

          echo ”;

          And now it seems to work as desired.

          I leave this reply in order to help other users with same problem in the future if you agree.

          Best regards,

          Sergio

  • I am having difficulty with updating ratings in the top ten ranking. If i update a ranking in the side widget and save the page, the new score is not reflected in the top 10 ranking.

  • I am trying to display the top 10 rated scored based on the average score from the multi-set for each product – I do not seem to be able to do this – is it at all possible?

  • The ratings system has worked well for us and I have been able to customise it rather well, through the plugin and through CSS.

    However I have come to notice a problem. We have it on our footer on the home page and the ratings are shown there. However the same footer on other pages is shown as blank. From what I can tell the footers are only set up once in our theme, so there would be no chance of another ratings block interfering.

    How can we mirror the information across all pages?

    Here you can see the problem – http://www.virides.com.au
    Notice that the ratings are shown on the home page in the footer to the right, but on any other page, they are grey as if no ratings were given.

    • Hello Scott, to show the same rating everywhere you’ve to pass the postid: in your case you’ve to insert the shortcode like this

      yasr_visitor_multiset setid=3 postid=2961

      2961 is the postid I got from your homepage.

      Best,
      Dario

  • Hi!

    How can i use the size of the ratings from the visitor rating for the multisets?
    Because at the moment they are only displayed in small size.

  • Hi,
    you replied to another user that editing / deleting bad reviews will soon be possible. Do you have any more information when this will be? Or is there already a possibility by manually editing files or database entries? I’m really having problems because my page is performing great in the serps so the competitors are hating me. And just switching to author rating would be kind of lame – giving myself 5 stars on everything 😉 .
    Best regards,
    Johannes

    • Hello Johannes, this is not yet possible, you can manually do thins with phpmyadmin by deleteing the votes in the yasr_log table.

      Best,
      Dario

  • Hello,

    I was curious if I create a few rating categories using the multiset feature, is there any way to allow users to filter by these? Or for instance, having a widget that shows the top rated posts of a particular multiset rating? For example if I create 3 ratings, let’s say Story, Acting, and Production Value, can I have somewhere that shows the top rated posts for Production Value only? (ignoring Story and Acting).

    Thank you!

    • Hello, sorry for the delay of this answer, I found your question in the spam!

      This feature is not available yet, but it’s already on my to-do list 🙂

      Best,
      Dario

  • Hi, Is it possible to get a voter-ranking-index from posts to sort selected posts by this voter-ranking-index.

    best, Mac

    • Hello Mario, there is no way to do it by Yasr, but if you have some php skills you can easily query the db by queryng the yasr_log table.

      Best,
      Dario

      • Hi Dario,

        thanks a lot for your answer. I already did it like that. 😉
        And thanks for your good work and your support. Really great.

        All the Best, Mac

  • Hi Dario,
    I’m just trying to figure out how to renew my license for another year as it’s expiring in two days. Do I just purchase the premium package again from the front page? Or is there a different way to renew a license that already exists?
    Thanks!
    Camille from Every Day Publishing

    • Hello Camille, thank you for renewing 🙂

      Just click on this link and then select “Click to renew an existing license” and insert your bundle license there.
      Or you can just click the link you got in your email to renew 🙂

      Best,
      Dario

      • Thank you! I didn’t even think to check for an email from you before asking. I’m all updated and good for another year. Thanks so much for everything you do to make this plugin so awesome!

        Happy Holidays & best wishes,
        Camille

  • I downloaded the Yet another star ratings months ago and it was working great, but just up until the last update which was about a week ago, I updated it and it total crashed my website and now I have to disable it. Does anyone know what happen.

    I have the latest version of 4.6.1 wordpress. I had to call my go daddy which what I use for hosting and they had to fix it for me where they had to disable that plugin. Need Help please.

    best,

    • Hello xjustbarzx, thank you for using Yasr and sorry to hear this!

      This is pretty strange, I think something goes wrong while you were updating the plugin: from which version did you update?

      Best,
      Dario

  • Hi. Is it possible to insert a shortcode like [rating stars=5] or [rating stars=3] ?

    I have a case where i have a bigger test for a few products and would like to rate them one by one without using a table with multiple ratings.

    Thanks,
    Christoph

  • Hello,

    I’m using Live Composer (a front-end drag & drop builder) to build my pages and when I insert the YASR short code it doesn’t stay (ie: the moment I enter the code and save..it’s as if I never entered the code).

    I tried it on the default wordpress page editor and it works fine. Is there a way to make it compatible with drag & drop page builder plugins like Live Composer? No other developer seems to have an answer for inserting rich snippets on pages made by page builder plugins. I really like the simplicity of YASR and want to integrate it into my site.

    Thanks

    • Hello Kelvin!

      I never used a plugin like that; I’ll try Live Composer soon and let you know if there is a solution for this 🙂

      Best,
      Dario

  • Hi! Is there a way to add the schema.org Markup for rich snippets to the shortcode [yasr_visitor_votes size=”large”] ?

    Because at the moment it doesnt work. Or am i wrong? For example see the homepage of gintlemen.com.

  • Hi Dario,
    I have some questions regarding style in Comments Ratings:

    There is no space between the input fields for the title and the comment.
    Where can I change this?

    “Title of your review” is visible in the input field and over it. I only need it in the input field. Where I can translate it to German.

    Where can I delete “Add your own review” (is double)
    Where I can translate “Rating” to German.

    http://www.test.vegas-online.de/las-vegas-buffets/gold-coast-buffet/

    I would be glad if you could help
    Wieland

    • Hello!

      About the translations, in the plugin directory, you can find “languages” dir. Here open file yasr-user-reviews-de_DE..po with a software like poedit and translate what you want 🙂

      To hide the first “Title of your review” add this rule in Yasr Settings, -> Aspect & Styles, Custom Css Styles:

      #yasr-pro-comment-form-title-textarea {
      display:none;
      }

      • Thanks, that worked.

        Is there a possibility to hide also “Add your own review”
        Then I would like to know where I paste space between the stars and input field title and between input field comment.

        Thanks

  • I installed the Version 1.4.2, I ve got an issue : in the general setting I set in the section :
    > Select default item type for all post or pages : BlogPosting (as I want to use it at an Item I fill the both sentences : Publisher name and Logo URL)
    When in my post I tried to set as Product instead of BlogPosting and clicked on selection button to confirm, save the post, refresh the cash, and check in the google snipets tool it is set as BlogPosting.
    Other issue using the BlogPosting : the google snipets tool is reporting URL error :
    https://search.google.com/structured-data/testing-tool?hl=en#url=http%3A%2F%2Fwww.chrysalide-eveil.com%2Facupuncture-equilibrage-general-23082016%2F

    @type BlogPosting
    datePublished 2016-08-23T08:39:47+00:00
    headline Acupuncture : Équilibrage général
    dateModified 2016-10-03T23:26:24+00:00
    name Acupuncture : Équilibrage général
    mainEntityOfPage
    @type WebPage
    @id http://www.chrysalide-eveil.com/acupuncture-equilibrage-general-23082016/
    author
    @type Person
    name Alexandre MALOSSANE CHRYSALIDE EVEIL
    publisher
    @type Organization
    name Chrysalide Eveil
    logo
    @type ImageObject
    url http://www.chrysalide-eveil.com/medias/2013/06/favicon.ico >>> BlogPosting (as I want to use it at an Item I fill the sentence : Publisher name and Logo URL)
    width 16
    height 16
    image
    @type ImageObject
    width 16
    height 16
    warning L’attribut image.width possède une valeur incorrecte.
    url Veuillez saisir une valeur pour le champ url. >>>> AN URL IS REQUIRED WHERE CAN I SET THIS URL ???

    review
    @type Review
    name Acupuncture : Équilibrage général
    datePublished 2016-08-23T08:39:47+00:00
    author
    @type Person
    name Alexandre MALOSSANE CHRYSALIDE EVEIL
    reviewRating
    @type Rating
    ratingValue 5

    I tried to desactivate / reactivate the plugin – Desinstalled/re installed the plugin – Erase de WP data base (WP_yasr) …. no positive effect

    Thanks for your help

  • Hi, not sure that you plugin work correct on my website. As sample here http://writingservicesreviews.org/power-essays-com/
    I can see only this snippets on page
    {“name”:”Power-Essays.com”,”aggregateRating”:{“@type”:”AggregateRating”,”ratingValue”:4,”reviewCount”:3},”@type”:”BlogPosting”,”datePublished”:”2016-07-01T08:29:07+00:00″,”headline”:”Power-Essays.com”,”image”:”http:\/\/writingservicesreviews.org\/wp-content\/uploads\/2016\/07\/power-essay.png”}

    No organization name, no author name.
    I tried to change snippets to Review Rating, but always see “aggregateRating” in page source. And can’t any snippets for my site in google serps;

  • Hi, I would like to correct the gramma. In the box, in spanish …”Reviciones” are wrong. You should replace for “Revisiones”.
    It´s necessary to check the words and phrases, If you ask me for that, It will be great.
    Thanks
    Marcelo

  • Hi, I am having trouble creating a multi set in YASR. It says: Something goes wrong trying insert set field name. Please report it. Thanks

  • Thanks Dario. The issue I’m having is that my admin username (I typed it in brackets above but it wasn’t included) is being used as the author, ie it says “Review by admin” rather than my site name. Is there a way I can change the author so it displays as “Review by MySiteName” instead? Thank you.

  • Hi, Could you please tell me what I should change so my site name shows in Google results rather than my WP admin name? At the moment the stars are showing but it says “Review by “. Thank you.

    • Hello Owen, in the Yasr Setting, go to “Rich snippet options”; here you can choose between Review Rating or Aggregate Rating.
      You can click on “What is this” to get more info.

      Best,
      Dario

  • Hi,

    I have shortcode [yasr_top_ten_highest_rated] and only show top ten. Can I show only choosen postition like 2nd, 5th etc ? also I would like put little thumb from post near title and short description ? Where I can do that ?

    Cheers !

  • Ciao DARIO,
    it looks like when I insert [yasr_visitor_votes size=”medium”] in my post, it doesn’t show data from table “xxxxx_yasr_votes” (number_of_votes, sum_votes). I don’t understand where it takes data.
    Thanks

    • Hello Jonas,

      yes, this is normal. From version 1.3.6 that table isn’t used anymore and that shortcode takes data from xxx_yasr_log table instead.

      Best,
      Dario

      • Wow… that’s why.
        Unfortunatly in the other table, for example in a specific post, I had 127 votes and now in the new one I have 4 votes. Is there any chance to quick edit the new table adding votes?
        Thanks again.

  • How can we update to 0.0.8 (Yet Another Stars Rating – Custom Rankings)

    Automatic Update in WordPress for reads “unavailable for this plugin”

    thanks

  • Hi, is there a short code like yasr_top_ten_highest_rated for multisets voted on by users to my site? I’d like to include something on my site showing the highest rated posts based on the average rating of my multisets.

    Thank you!

  • I am trying to purchase the Custom Ratings plugin but keep getting a ‘card decline’ message. My bank notified me to make sure I was the one using my card and the told me to try again. I tried again and got another decline message.

    I purchased the comment plugin with this card a few weeks ago and love it. Can you help me..craig

  • Do you have a snippet for the “Yasr Recent Ratings” widget to show the actual recent star ratings instead of saying “Vote 5 from anonymous on”? What we’d like to have is just the post name and the actual stars.

  • Actually I want to work only with Comment Reviews.
    If I want the charts (Custom Rankings) from a Category I just get dates from the Visitor Rating (yasr_visitor_votes) or the Autor Votes. Is there a possibility to make charts with the voting from the comments (yasr_pro_average_comments_ratings) ?
    Thanks Wieland

  • Hello,
    Does the YASR stars only show up to admin users? I have users with roles as authors and editor roles and they are not able to see the YASR stars to rate them, however I can go in as an admin and see them just fine on their posts – so the shirt code is being inserted, they just are unable to do their rating because the pkugin isn’t showing up to them.
    Is this suppose to be happening?

      • Ok, so why would the author of the post then not see the multiset? Do they need to be set as certain types of users? I haven’t had this problem until I used the “author” user setting.

        Basically, I have an “author” user, who can’t even see the stars – yet, it’s their post.,they wrote it.

        Then I have me and another admin who can see the stars no matter who’s post it is..

        Ideas?

  • Hi

    Is there any way to check if a post or page has a editor rating or not? I just activated YASR. But I have 100s of posts so I will add them one by one.

    Here is the code I have so far:

    add_action( ‘genesis_entry_header’, ‘sp_page_info_filter’ );
    function sp_page_info_filter() {
    if(‘[yasr_overall_rating size=”medium”]’ != “”) {
    $post_info = ‘Editors Review: [yasr_overall_rating size=”medium”]’;
    echo do_shortcode( $post_info );
    }
    }

    Please let me know 🙂

    Regards,

    Stian

    • hello, you’ve to check the post meta ‘yasr_overall_rating’, eg:

      $overall_rating = get_post_meta($post_id, ‘yasr_overall_rating’, TRUE);

      and then check the variable if($overall_rating)

      or you can use the yasr function yasr_get_overall_rating(), eg:

      $overall_rating=yasr_get_overall_rating($postid);

      in the second case, be sure yasr is installed or you’ll get a fatal error!

      Best,
      Dario

  • I think it would be good if we can still choose the stars size when we not use auto insert. Currently it will auto choose the large size. and Thank you so much for include the recent review widget in the earlier version 🙂

  • Hi, I want to know if it’s possible to add the ratings widget to a category or tag or a custom taxonomy page in WordPress (I want users to have the ability to rate the tags or categories or custom taxonomies as a whole)
    An example of a link that I want the users to be able to rate is – ahemahem.com/technology/

    • Hello, Yasr needs a postid to work, so you should it manually in your template something like this

      Where xxxx is your post id (you can simply create a draft page and use that id)

      Best,
      Dario

  • We are trying to change some default frontend labels, for example we would like to change the titles of the stars when hovering over them. Currently they are “bad, poor, ok, good, super”, we would something like “not at all, a little bit, ok, a lot,very much”

    We’ve found the same string in yasr-functions.php but editing this file is not really upgrade-safe I guess. Fiddling around with the .mo/.po/.pot files doesn’t seem to work either, because we’re not actually using a translation(?) .

    So what would be the correct way to make this work?

    • Hello, sorry for the delay of this answer.

      Unfortunately I can’t try this by myself, can you please try to copy and paste the “yet-another-stars-rating.pot” but with this name: “yet-another-stars-rating-en_US.pot”.
      Then try to insert your strings.

      Best,
      Dario

  • Hi, I just purchased the plugin with the 3 extensions, I wanted to know if it’s posible to combine multi set and user review, I enable both and I have now 2 review system instead of one.

    • Hello, thank you for your purchase!

      Multiset will be avaible soon in Yasr User Review, it is already on my to do list 🙂

      Best,
      Dario

  • Hello. How can I change the size of stars in multi-set? I don’t use average, and individual ratings are shown with small stars. How can I make them medium or large?

    • Hello Vlad, thank you for using Yasr!

      This is not possible (yet) but this feature will be avaible soon!

      Best,
      Dario

  • Hi I have just renewed the YASR PRO licenses for a new year but when I try to activate the license I’m getting a “This license is invalid” message.

    What I’m doing wrong?

    Regards.

  • hello Dario
    i use YASR and found it very usefull.
    my YASR works fine in posts and i could see stars in serach results in google.
    also i have one page (homepage) that i cloud see YASR works for it in Structured data in webmaster tools
    but i could not see any stars for that page’s search result in google!
    any idea ?

      • hello Dario
        i know that YASR works for posts and pages only.
        my prolem is that my YASR works for posts and could see it in webmaster tools also could see stars of posts in serach result in google.
        but i have 1 page ( homepage ) that YASR works for it and could see in webmaster tools but i could not see STARS in search result for that PAGE!

  • is their a way that the overall ratings will not be removed after a week? I am using the yasr for review rating and my employer is the reviewer. he adds the rate. so removing the rating per review should not be done. how do I do this? thanks

    • Hello Jerome, thank you for using Yasr!

      Not pretty sure about the question, once an author vote the article, it will stay there until someone doesn’t reset the vote.
      If nobody reset the vote, it will stay there.

      Do you want to avoid another users to reset the vote?

    • Hello, thank you for using Yasr!

      I just check up your page with the browser console, you’ve a js error that is causing the issue.
      I suggest to fix that first 😉

      Best,
      Dario

  • Hi! Is there any way to translate “Post / Page” in the ranking? I have successfully translated “Most votes”, “Highest rated” etc, but I can’t seem to get the translation for “Post / Page” to work. Any help?

    See image here:
    http://imgur.com/GAoBZqo

    • Hello Kristoffer, thank you for using Yasr!

      In the plugin directory you’ll find a “languages” directory.
      Find the file with your language and with a software like Poedit you’ll be able to translate that 😉

      Best,
      Dario

      • Thats what I have been doing with the other translations and they work just fine. I can’t figure out why it wont translate “Post / Page” when everything else is working..

          • I agree, very strange.

            I used this shortcode: [yasr_pro_visitor_votes_chart rows=10 size=small view=highest minvotesmost=1 minvoteshg=1 category=2]

            • Ahhh ok, it’s a pro ranking!

              In the directory of Yasr Custom Rankings, open file yasr-cr-shortcodes on line 243 and 304 change this



              to this

              The you can use the po file in the language dir.

              Best,
              Dario

              P.s. WordPress is cutting the < th > tag, keep it in the code

  • Ciao Dario,
    To validate your ratings as BlogPosting I firstly had 2 errors and 1 warning :
    1/ The url of the logo of the publisher was missing
    2/ The url of the Image Object was missing
    3/ The width of the logo of the publisher (or was it the BlogPosting’s Image object?) was wrong.

    I could not validate, whatever data I put in the field “Logo Url (if empty siteicon will be used instead)”.

    I have entered your code, and hardcoded my data and now it validates with all the correct data.

    I don’t know where the problem came from.
    But perhaps it’s coming from some confusion you make in the “Logo Url (if empty siteicon will be used instead)”. I don’t think it is a good idea at all to take the FAVICON as a LOGO, because the specifications for them in Google’s Structured Data Testing Tool are totally different :
    – Favicon’s dimensions can be from 16×16 to 512×512 or else. Favicons are not taken into account in Structured Data Testing Tool.
    – Publisher Logo’s dimensions MUST BE at least 240px wide to validate in Structured Data Testing Tool for the AMP pages, and this is very important for SEO !
    And :
    – The Image Object of the BlogPosting MUST BE at least 696px wide to validate in Structured Data Testing Tool for the AMP pages.

    Another problem is that I have my own json-ld script in my header, with a BlogPosting section. It was validating correctly before I installed YASR.
    So with YASR, Google sees 2 rather identical BlogPosting, and yours was containing errors… so I edited yours and removed mine. But perhaps you should say somewhere, for newbies : “if you’re already using BlogPosting somewhere in your code, remove it, or remove YASR, but you have to make a choice”. And if we choose to have our BlogPosting written by your YASR, then perhaps you could give us more info and more control, more fields, even just to display the data your plugin will use, so we can check whether it is correct or not. With the current version, all the json-ld writing is done in silent, mainly in yasr-functions.php without us watching and knowing what’s going on. We need to know.

    As a conclusion, I think you could perhaps reconsider the way you define the urls and dimensions of the Publisher’s Logo and the BlogPosting’s Image Object. Favicons and logos do really not play the same role and can not be confused.

    Apart from that, thank you for your plugin and all the nice job done, Im’ using the free version and it works great, better than other plugins whose code is outdated.

    • Hello Ludovic, thank you for using Yasr!

      You’re right, Logo and Favicon are totally different!
      I always reccomend to fill that form; hovewer, if for some reasons an user doesn’t do that, it’s always better to insert an image (even if with wrong dimension) that doesn’t use it at all.
      I think I’ll insert a link near that form to the google doc, to give more information to my users.

      We’ve to remember that Yasr is not a rich snippet / seo plugin. 99% of my users doesn’t know at all what rich snippets are, they just want the stars to show up in the serp (sad but true)

      This is why Yasr cames with just a few of settings… and if an user like you know what to do they can always do…that’s why in the code I’ve added this

      $filtered_schema = apply_filters( 'yasr_filter_schema_jsonld', $review_choosen );

      An user with some dev skill can easily use this hook to filter the result and insert all the info that he/she wants 🙂

      Have a nice day,
      Dario

  • Hi,

    Since WordPress last update i’ve got an issu with the vote multiple.
    Here’s the code i get in the window where i should have the panel with the stars to set the vote :

    Warning: include(/homepages/31/d619169994/htdocs/clickandbuilds/latetedanslalune/wp-content/plugins/yet-another-stars-rating/yasr-metabox-multiple-rating.php): failed to open stream: No such file or directory in /homepages/31/d619169994/htdocs/clickandbuilds/latetedanslalune/wp-content/plugins/yet-another-stars-rating/lib/yasr-functions.php on line 285

    Warning: include(): Failed opening ‘/homepages/31/d619169994/htdocs/clickandbuilds/latetedanslalune/wp-content/plugins/yet-another-stars-rating/yasr-metabox-multiple-rating.php’ for inclusion (include_path=’.:/usr/lib/php5.6′) in /homepages/31/d619169994/htdocs/clickandbuilds/latetedanslalune/wp-content/plugins/yet-another-stars-rating/lib/yasr-functions.php on line 285

    Can you help me ? thank you !

  • Hi! How can I use the NEW FEATURE: If auto insert is enabled, it’s now possible to exclude the single post or page. Thanks!

  • Hi… I purchased the user rating extension and activated it… and then I inserted the visitor’s review through shortcode [yasr_visitor_votes] at the top of the post. The problem is ratings submitted through comments are not being reflected in visitor votes displayed on the top of the post.

    I want to collect rating through both the places – stars at the top of the post, and through the comments form, and the aggregate should be reflected at one place, preferably in the stars placed at the top of posts.

    And if that is not possible, I would like to gather votes only through comments, but would like to display the result at the top of the post. How can that be achieved?

    • Hello Ashwini, thank you for your purchase!

      Just checked out the page, I see you removed yasr_visitor_votes shortcode and used yasr_pro_average_comments_ratings instead …so I think you’re done 🙂

      Let me know if I can help you!

      Best,
      Dario

  • Hi! I’m considering installing this and getting the extensions. Have a few questions. I’d like users to select a star rating for the page they’re viewing while leaving a comment, as you have on this page: https://yetanotherstarsrating.com/extensions/reviews-in-comments/

    1. If I require the user to be logged in to comment, is it possible to remove the name/email/website fields from the comment box?

    2. I only need one overall rating, not a separate one for the page author vs. visitors. Is this possible?

    3. Does the user’s rating AND it’s association to the page get stored in the database? I’d like to use it elsewhere in the code. For example, I’d like to sort my listing category pages by highest rating. I’d also like to display a user’s ratings in their public profile.

    Thank you!

    • Hello Michael!

      1) Yeah, in the settings you can choose if the user must be logged in to rate. If so, the only fields that will show up are

      Rating
      Title of your review
      Comment

      2)Yes

      3)YEs, it’s stored in the db
      3.1)

      I’d also like to display a user’s ratings in their public profile.

      This is not possible yet, sorry.

      Best,
      Dario

      • Great, thanks. To clarify 3.1, I already have a plugin that displays a user’s public profile. I’d simply need to include a field with your shortcode, or custom code the rating by pulling from the db. Is that possible?

        • There is not shortcode for this, you should write your own function 🙂

          (most of work is already done, you can use as starting point the function yasr_users_dashboard_widget_callback inside the lib/yasr-db-functions.php )

    • Hello Borja, thank you for using YASR!

      If you’re using auto insert, this is not possible yet, but will be avaible soon!

      Best,
      Dario

  • Hi Dario. How do you require a user to be logged in before posting a comment? Under Settings => Yet Another Stars Rating: Settings => User Reviews (tab), I clicked on No for “Allow Anonymous?” It still allows non-logged in users to comment.

  • Hi Dario. Is there a way to have one submit button that will submit both the user comment and the multi-set rating together?

  • Hi Dario. I have been working on a system that is in test mode that uses the Multi Set List and User Reviews components. It’s about ready to go to live to production. What’s the easiest way to delete the Multi Set List ratings and User Reviews that was used in testing? (FYI…I would comfortable with going directly to the database and executing SQL statements if that is the only way to do it–just let me know what SQL statements to execute.) Thanks.

    • I forgot to add a caveat to my question above. Some of the listings do have a lot of text, pictures, and video associated with them. I wanted to avoid having to delete/re-create the listing.

    • HEllo Ron!
      On Yasr custom rankings dir, open file yasr-cr-shortcodes.php and on line 258 change this

      to this

      then on line 294 change this

      to this

      Best,
      Dario

      • It seems like counting started over again for the following 3 blogposts. I don’t have a clue what happened. Could you please have a look at it? There were a couple of hundred votes already, so it would be great to get them back…

        http://festileaks.com/2016/04/wake-up-arcade-fire-gaan-we-slapen-2/
        http://festileaks.com/2016/03/53283/
        http://festileaks.com/2016/02/set-closer-knights-cydonia-muse/

        The other posts from this format are still doing fine. Looking forward to hearing from you again.

      • The charts are still with just one decimal. I’ve replaced the codes correctly. Could it be that I need to replace it on other places as well?

            • Add this on line 253, same file

              honestly I don’t know why it started counting again, data is stored in the db so if you didn’t change anything it should be still there. Did you change the postid?

            • Hi Dario,

              Thanks again. This code still doesn’t do the trick. What’s next…?

              Regarding the reset. I had a look at the database. The wp_yasr_votes were reset, but the individual votes were still there. Somebody with the same IP has voted 30 times. The resetted posts all had overall_rating 0, the others had -1. Furthermore I couldn’t see anything strange.

              I was able to configure the votes manually, so all is fixed now. But how can I tackle this issue for the future?

            • It does, but only “most rated”, add the same code on line 311.

              Never, never , never, reset _yasr_votes tab. There is where the rating are stored.
              The “individual votes” (_yasr_log table) is simply a table used to see stats and to check if something goes wrong with voting.

              There is a cookie to block an user to vote a same post or page. But if the cookie is deleted, he/she can vote it again.

  • hi
    instead of the do_shortcode [yasr_overall_rating] I would like to call directly the function. Is it possible? something like shortcode_visitor_votes_callback() . thanks

  • Hi just purchased “Yasr User Reviews” but license key is not accepting showing following.
    I’ haven’t been able to comunicate with yetanotherstarsrating.com. Most probably your hosting can fix this

    • Hello, just go in the YAsr Settings, open “Aspect & Styles” tab and insert this in “Custom Css Styles”
      .yasr-already-voted-text {
      display:none;
      }

      Best,
      Dario

    • Hello, Yasr Settings –> “General Settings” tab go to this section: “Insert custom text to show before / after stars”.

  • Hi thanks for solution, I have another issue, my customer is unable to rate any post everytime, and I also I have tested this after some time or after updating post rating many time I become unable to rate again, is there any limitation or how can I fix this issue?

  • Hi Dario,

    All of a sudden I keep getting this error:

    I’ haven’t been able to comunicate with yetanotherstarsrating.com. Most probably your hosting can fix this
    Warning: Cannot modify header information – headers already sent by (output started at /home2/klang54/public_html/wp-content/plugins/yet-another-stars-rating-pro/lib/pro/EDD_SL_Plugin_Updater.php:363) in /home2/klang54/public_html/wp-includes/pluggable.php on line 1228

    It looks like it is file EDD_SL_plugin_updater but I haven’t made any changes. I’ve also tried deacivating and activating the plugin but i’m still getting the error message. Do you know what this could be?

    Thanks

      • Yes I have some development skills, basically I am developing this site for my customer, I have used “Posts in page” plugin and using template for blog where I have added your short code to give users ability to post their ratings on blog page and my customer want them sorted according to rank

        • I never did but this is a good starting point http://wordpress.stackexchange.com/questions/141125/allow-html-in-excerpt/141136#141136

          In your own function you should query the yasr tables: this is the code that the plugin use for show the first 10 rated posts:

  • Hello I am waiting for last two days for your reply but if it’s not possible to add sorting option for my blog page with ranking then please refund and there is no need for this extension if it’s not possible to sort posts
    Thank you

  • I just want to sort posts with high ranking first and then in descending order therefor I bought yasr custom ranking extension, hopefully you can help me

  • Hi I have purchased your plugin, I am using “Posts in page” plugin to create custom blog page and I have added your code to show rating on excerpts and it was working then I purchased your extension to sort those posts according to their rank but suddenly ratings are disappeared from that page, can you help me in this?

  • Hi Dario! I am still having issues with the following:
    (1) How do you suppress/remove the overall impression star rating that appears right above the multi-set group?
    (2) How do you remove the star rating from the bottom comments section right above the title of the review?

    To further clarify what I am asking, I created the following PDF containing screen captures:

    https://dl.dropboxusercontent.com/u/43494156/YASRQuestions.pdf

    (1) is on page 1 of YASRQuestions.pdf.
    (2) is on page 2 of YASRQuestions.pdf.

    Please advise. (Let me know if you have any issues with the link above.)

    • Hello Manuel!
      1) That is appearing because you’re using the auto insert. You can disable it in the settings 🙂
      2) Same as above, but here if you want disable it in the single post or page, just open the edit screen and on the top tight you have a box with this text “Check / uncheck to enable/disable reviews in comments” disable it and you’re fine! (I’ve just released tasr user review 0.0.8 update it first 😉 )

  • Hi Dario. (1) How do you suppress/remove the overall impression star rating that appears right above the multi-set group? (2) How do you remove the star rating from the bottom comments section right above the title of the review? (I want the user to just rate using the multi-set and no other star rating mechanism should be shown on the page.) (3) How do I display historical multi-set ratings containing the user’s name and the corresponding multi-set rating given by that user? (The listing owners would like to know how each user is rating their business based on the different criteria and not just the collective average as displayed on the top part of the page.)

    • Hello Manuel!

      1) From version 1.2.5 just go in the yasr settings, “Multi Set” tab and select “No” to this question: “Show average?”

      2) I guess you’re using auto insert. Disable it

      3) This feature is not avaible for now!

      Best,
      Dario

      • Hi Dario. Thanks for the quick response as always! With regard to question (3), is it possible for me to extract the information from the database directly? My initial analysis of your database structure would seem to indicate that the tables do not allow for that level of detail (unless I am completely mistaken). It seems that only aggregate information is stored, and I would not be able to query what any given user scored a business based on the multi-set criteria.

  • Hello, I recently installed YASR. I am only using the stars in subdomains, thus I am not able to use the Google Markup Tool from Google Webmaster Tools (I’d need to verify every subdomain I think…) to tell Google where the ratings are located at.

    Does Google will just pick up the stars by itself and show them in the search results? Domains are such as: https://whatsapp.descargar.mobi

    I have seen I dont have any error under the structure data testing tool but I don’t see anything stars-related there.

    • Hello Dan, thank you for using Yasr!

      If you haven’t any error, stars should appear in the serp, no matter about the subdomain.
      Sometimes it just need a few of days, sometimes up to 2 or more months…so we can only hope & wait 🙂

      Best,
      Dario

  • Hi Dario, I want to add Entertainment Reviews on my website and for that i just purchased the three extensions licenses and I only see “Product, Place, Recipe, BlogPosting” Item Types but no Movie/Film post type? How to add a movie review post type or should i use one among those four types for my film reviews.
    Sorry if my question seems stupid, I’m a bit new to WP!
    Thanks for your time. 🙂

    • Hi, sorry for the delay of this answer!

      No, there isn’t support for Movie (At least not for now). If you want just to show the stars in the serp, you can use the “Product” type, or if you wish more power you can integrate yasr with a rich snippet plugin 🙂

      Best,
      Dario

  • Hello Dario, Im using the multiset for visitors, but i want to hide the stats, how do i do this? I have over 200 pages, i hope you have a easy solution..

    • Hello, update to version 1.2.5 and you can find in the settings -> Multi Set tab a new field where you can to select if show or not the average in all sets.

      Best,
      Dario

  • I import alot of my posts using a cvs bulk importer. Is there anyway I can assign my custom field to YASR so I dont have to manually create a rating for each post?

    • Hello Brandon, thank you for using Yasr!
      This is not possible yet with a custom field, you can work around this using a query in into your database.

      Best,
      Dario

  • Hi Dario. I had added custom code to yasr-functions.php and yasr-functions.php to support an enhancement.

    (1) Besides upgrading to newer version of the YASR plugin, what other activity would cause custom code to disappear?

    (2) Is there a way for me to be able to preserve my changes when an upgrade or some other activity [from (1) above] happens?

    Thanks.

    -Manuel

    • Everytime you update a plugin, wordpress just remove the old directory and then upload the new one, this is why you loose your changes

      If you wish to preserve it you should use a child theme and insert that in your functions.php file.
      What kind of changes you did? Maybe we can use an hook so we’ll not loose any changes

      • Does modifying any of the settings from the dashboard (Settings -> Yet Another Stars Rating: Settings) trigger a refresh of the code that might account my code changes disappearing?

        My changes are DHTML related. When the user hovers/clicks on a specific criteria in the multi set rating list the page shows specific criteria for the ranking. I am interested in finding out more about this hook that you mention.

        • No, it just save the new settings in the db.

          So do you do an ajax call on stars hover in the yasr_visitor_multiset ?

          • Hi Dario! No AJAX calls here. I created a two dimensional array with “hard-coded” values on a separate PHP file, and the values from that array are displayed accordingly depending on which row the user clicked. (I changed the event trigger from mouseover to click, because it the user experience was annoying.)

            • if so, I suggest to put your javascript and related function in your child-theme, it should work and changes will stay there even after updates.

  • Dario, love your plugin. I set it up to use the visitor votes. Mainly for better CTR in serps. All works well and Google shows the stars/votes in Serps. Today i saw via site:website.tld that a lot of rating removed by Google. You know that problem? Any hint what´s to do?
    Best Regards
    Enrico

  • Hello, how can we achieve integration directly into the single.php file?
    What is the php code to insert to display the rating?
    thank you !

  • Hi Dario,
    I have bought the Yasr User Reviews – Single Site, but how to install it?
    I could not find it.

    Your immediate response will be helpful.

    Thanks.

  • Hi,

    I’m new to this. I have a site about a theme park. Each attraction is located in a section of the park which is in the park itself. Each of them has a page. Let’s say that there are 200 attractions in 15 sections of 4 parks !

    I want to use YASR for the attractions pages to give my evaluation first and then allow my visitor to add their own rating on it. At this point I have no problem

    I would like, on the park page to add a ranking of the 10 best attractions of the entire park according to me.

    My problem is because of the category… I use pages…

    I did create a hierarchical taxonomy in which I locate the attraction . So I have

    – park 1
    –section a
    —attraction asd
    —attraction hjk
    —attraction mmm
    –section b
    —attraction uio
    etc…

    each one when created has a ID

    How can I, on the page park 1, list the top ten attractions of the park ?

    Thanks !

    • Hello Charles, thank you for using Yasr!

      If you want to create a top 10 ranking from your rating, you’ve to use yasr_top_ten_highest_rated shortcode. But this, will only show up the top 10 rated pages/post.
      You could resolve this with yasr custom rankings extension, but it only works with category…so for example, when you write about attraction asd you’ve to add as category “section” a and “park 1”. This is, (at least for now) the only way to do it.

      Best,
      Dario

  • Salve, stiamo provando a utilizzare il suo plug-in ma, data anche la nostra incapacità, abbiamo un problema:
    se un utente, dopo aver espresso una primaria preferenza cliccando con il mouse sulla stellina, cambia (prima di salvare il voto) la valutazione cliccando su una nuova stellina, risultano due voti differenti nella somma complessiva. E’ possibile evitare il verificarsi di codesta situazione?

    Cordiali saluti
    TB

    • Ciao, immagino che ti riferisci allo shortcode yasr_visitor_multiset , in tal caso hai ragione, questo problema dovrebbe essere risolto nella versione 1.2.4

      Saluti,
      Dario

  • Hi Dario! Quick question — is it possible to make it so the stars are not filled in with the average rating? I used this:
    .yasr-total-average-container {
    display: none;
    }
    but it still shows the average score to users by how many stars are filled in. Instead, I would like them to be unfilled, no matter the average.

          • No- I’m hoping there will be no words after the stars before and after the user does the rating. Before the user does the rating, I want the stars to appear blank. After the user does the rating, I want the stars to only show what the user just picked. So the average is never visible to the user. Thanks

  • Hi Dario
    I’ve been using your plugin for a few weeks and been happy with it.
    Suddenly I am not able to assign a rating when writing a new article. I am the only one putting content on my site and no settings had been changed for a while when this happened. I can only assume it has something to do with the latest version (using version 1.2.3).
    What has gone wrong?

  • Hi Dario,
    is there a way to exclude YASR from Woocommerce pages?

    I currently hide it via CSS, but Google still recognizes the blog ratings that I have set as default for the product pages. On the Product Pages, I do additionally have the product ratings, and since I’m not sure how Google handles a ratings mixture like that, I’d like to really exclude the YASR ratings on WooCommere pages.

    Is there a way to do that?

    Thanks a lot … and by the way: I’m really happy with the plugin! Works great!

    Cheers,
    Tom

    • Hello Tom, thank you for using Yasr !

      Can you please try to add this on file lib/yasr-functions.php inside the plugin directory, on line 322

      if ( is_shop() || is_product () ) {

      return $content;

      }

      Let me know!

      • Hi Dario,
        perfect, thank you very much.
        My CSS removes the visual stars in the shop, your code removes the structured date.
        Just tested it, and it works just fine.
        Thanks for your help,
        have a good day,
        Tom

  • Hey,

    Thank you for the great plugin! I love it! I need to show average voting from my multisite rating using shortcode or custom code. How to do it?

    Thank you

    • Hello Ed, thank you for using Yasr!
      Not pretty sure to get what you mean 🙂

      Do you need to get the vote from which shortcode? Overall rating or visitor votes?

      Best,
      Dario

      • Hey Dario,

        Thank you for your response. I can show multiset form using [yasr_visitor_multiset setid=0 show_average=’no’] . How to show the rating result in shortcode or custom function?

        Thank you

  • Hi, the license activation for custom rankings isn’t working on my site – field to enter key isn’t appearing. have deactivated and activated again but no luck. It was working at some point because i activated it. Any ideas? cheers

    • Hello Mike, this is really strange: the field must appear after plugin activation.
      Can you please try to disable and then enable yasr and than the extension?

      Best,
      Dario

  • Hey Dario

    Where do i remove the date so it doesn’t show in the SERP.

    Before the latest update is was in: yet-another-stars-rating/lib/yasr-ajax-functions.php

    Is it still there?

    Please let me where and what line to edit.

    • Hello Simon, it wasn’t on yasr-ajax-functions.php but in yasr-functions.php. Open this file and find this

      $date = get_the_date('c');

      $date_modified = get_the_modified_date('c');

      and comment it out, like this:

      //$date = get_the_date('c');

      //$date_modified = get_the_modified_date('c');

      Greetings,
      Dario

  • Hi, i translated it into Turkish, but the problem is That translation does not appear in the website and the language remains as english even though i deleted all language files. What should i do in order to make it appear as Turkish?

    • I’ve solved it. the problem is the name of the file. The ones who are going to translate it must rename the po file like yet-another-stars-rating-tr_TR

      Now i want place the rating on the left. Not it appears on the right. How can i do that?

      • Hello Alper, thank you for using Yasr!

        I’m glad you’ve resolved with the translation, if you wish, sand me the .po file on my email address at d DOT curvino @ tiscali DOT it , so I can include it into Yasr! (if you don’t want to sant it, remember to save it elsewhere, or everytime you update the plugin, you’ll lose your translation)

        What shortcode are you using? overall rating or visitor votes?

        Best,
        Dario

  • Hello, i am using star rating since version 0.8.x and i updated to latest version and the [yasr_visitor_votes size=”medium”] stopped working. Any idea? I have many visitor votes for many pages and i don’t want to lose them

      • yes i had jumped directly from 0.8.x coz i had made some translations inside the code and i had to re-do them on each update. It seems like the problem is fixed now. You have added new options on admin panel and i had to set the new options. After i made these settings today, stars appeared again normally.

        PS: It would be great if you offer on admin side to translate these words: [Total: 3 Average: 4.3/5]

        • Remember to NEVER translate the plugin into the code: use the .po file instead 😉

          With this “jump” you can never use Multi Set for visitors, but maybe you don’t need this at all.

          To translate that words is already possible in the settings ( Custom text to display AFTER Visitor Rating )

          Best,
          Dario

  • Hello,

    Is it possible to use this service in order to get customer feedback about content, like articles for example? Knowing that we have hundreds of pages of articles on our website and we’d like to be able for customers to give their opinion.

    We’d like to proceed that way in order to improve our Google referencing: could this be the efficient way to do it?

    Thanks!

    Romain

  • Dear support,
    In general, YASR works great on my site. Just some minor issues that are related to the caching that my website hoster WPEngine is using:
    – People can vote more than once because the message “Thanks, you already voted” does not appear
    – The current number of votes appears after you voted, but an outdated number might show on the page before you vote.

    WPEngine would be able to exclude certain paths from caching. Is there a path that they could exclude which would make YASR work better? So that somehow only the YASR element would be excluded from the cache? That would be awsome, because caching is vital totay – and at the same time, I really want to show ratings.

    Thanks for your help,
    Tom

    • Hello Tom, thank you for using Yasr!

      I don’t know how the cache system of wpengine works, this https://wpengine.com/support/cache/ and this https://wpengine.com/support/tips-improving-site-cacheability/ is what I found.
      To exclude page for cache isn’t a solution, because I guess you’ll use Yasr in a large number of pages.
      Can you please ask to hosting support if there is any function or action to call to purge cache for a post or page?

      Best,
      Dario

      • Hi Dario,
        yes, exactly, excluding the whole post is not an option … because then they would basically have to switch the caching off for the whole site 😉
        Ah, I see where you’re going: When someone rates a post a function could be triggered that purges the cache. What I great idea! I will ask them.
        Thanks for now … I will post here when I get the answer.
        Cheers,
        Tom

      • Hi Dario,
        I already got an answer from the WPEngine support.
        Here’s what he said:

        “The varnish cache layer of our server is emptied and rebuilt every 10 minutes, so that would effectively purge the cache every 10 minutes automatically. Purging the cache every time someone posts a rating isn’t recommended because a bot could effectively continuously hit that page and that would be resource intensive for the server and could cause you performance issues on your site.

        The best way to get around this issue would be for the plugin to make the calls for updates to the server using javascript and ajax calls. This would effectively just ping the server for the star update and wouldn’t have to involve purging the cache at all. I would recommend providing this suggestion to the plugin’s developer to see if there is a way for them to implement it into the plugin’s operation.”

        Does this information help you? I’m hoping so much that this brings up some ideas … that would be great 🙂

        Kind regards,
        Tom

        • But in fact I don’t want to delete all site cache every time a rating is done, but delete just the one for the post or page where the rating have been done (just like Yasr already did for WP Super Cache and Wp Rocket)

          An ajax call are done when an user submit the rating (you should be able to see the updated content after an user rated an article) but I will no put that on document load, it will be slow down too much the loading 😉

          • Hi Dario,
            I understand, that sounds correct.
            Yes, you can indeed see the updated calues after submitting a vote. After reloading the page, the “old” values are there again. But as I learned from WPEngine, they flush the cache every ten minutes, so that’s maybe not a big of a deal.

            I ask them about a call to just delete the cache for that one page.

            Thanks for now,
            Tom

          • Hi Dario,
            OK, another answer from WPEngine – looks like hey do have such a function:

            “Alternatively, we do have a ‘purge_varnish_cache()’ function that can be passed a post id to only clear that specific post from the cache. We would recommend using this as sparingly as possible as it can have very negative effects on your sites performance if overused.”

            So it sounds like at least an optional button to activate the function (or deactivate it in case a page gets very many hits a day) might be possible 🙂

            Thanks & cheers,
            Tom

            • Hi Dario, yes, please tell me what to change.
              I definitely want to give it a try – and for the case that it’s indeed affecting my site speed because of too many ratings, I’d simply keep a backup of the file that I have to edit.
              Thanks a lot for your support – and I’m looking forward to trying out the change.

              Cheers,
              Tom

            • In the plugin directory, open file lib/yas-admin-actions.php and on line 42 (should be an empty line) and add this

              if (function_exists('purge_varnish_cache')) {
              purge_varnish_cache($post_id);
              }

              let me know!

            • Hi Dario,
              cool, thanks a lot. That seems to be just what I need.

              I inserted this code, purged all caches – but unfortunately after voting, there is the updated numbers … and when reloading the page, there is the old number again & I can vote multiple times. So the cache has not been emptied.

              But looking at your code, I think it really looks correct & logical. So unless you have another idea, I’d send a screenshot of the area where I inserted the code to the WPEngine guys and ask them if their function has been used correctly. Maybe there is some info that they forgot to tell us or so… .

              That do you think?

            • Honestly I don’t know how the functions purge_varnish_cache works, so yes, I suggest to send the screenshot 😉

            • OK, unfortunately, I’ve reached the end of scope of the WPEngine support here 😉
              They say this one goes too deep, so I won’t get any more explenations.

              Well, I guess then I won’t get this function to run for now. Thank you very much for your help!

              Cheers,
              Tom

            • Ok, hovewer, if I may, I think wpEngine has too many limitation and it is very expensive…take a look to other provider too 😉

              Greetings,
              Dario

            • Hey Dario,
              been there, done that 😉
              I’ve been with several other hosters before, but now with WPEngine I’m really happy. Amazing support & blasting fast Sites.
              I wouldn’t recommend them for simple hobby websites – then they are indeed to expensive. But for more complicated sites with lots of traffic, they are well worth the money. So it always depends what you are looking for 🙂
              Thanks for now, and many thanks for your support, I leave everything as it is now, since the limitations I have with YASR are not that big of a deal,
              have a great day,
              Tom

  • Hi Dario! Is it possible to add more fields on the comment form in addition to the Review Summary and the Comment? The date of the visit would be a field that would be useful.

    Thanks.

  • Hi Dario. I am using a multi set ranking list. Is there a way to derive the user’s Overall Impression rating by taking the average of that user’s individual ratings on the multi set list? If so, the user’s Overall Impression rating would also need to be set to read-only since will be calculated.

    Also, is it possible to display the current average rating for a business as the average of all the ratings from all users that have visited that business? I see a rating displayed on the top of the page, but it seems to be editable and not read-only. Again, it would need to be read only since it would be calculated as the average of the cumulative visitor’s ratings.

    Thanks.

    • Hello Manuel, thank you for using Yasr!

      1) uhm…not sure what you mean…can you please ecplain better?
      2) Do you need something like yasr_visitor_votes_readonly ?

      • Hi Dario. Thanks for the reply! Let me try to explain (1) better. Let’s assume I have a multi set list with three items named A, B, and C for which a user gives a 2-star rating for A, a 3-star rating for B, and a 4-star rating for C. I would want to automatically calculate and set the Overall Impression rating to a 3-star rating (i.e. the average of (2 star + 3 star + 4 star ) divided by 3). If this is possible and the Overall Impression is a calculated field, it would also need to be read only.

        Does this make sense? Let me know if it’s any clearer.

        Thanks.

  • Hi!
    I just installed YASR and bought the styling add-on.

    I noticed one bug and I have one feature request and one question:

    1.) The German transtation of “Average:” Does not work. It’s in the PO file, but is not translated.
    2.) It’s good that I can edit the text before the stars and the text next to the stars in the settings. But could you please also add the text that is displayed after the visitor rated, when the results are displayed?
    3.) I’d like the stars to stand in one line, and the text that is currently displayed next to the stars in the next line. Obviously html like will be erased. How can I add this line break?

    Thanks a lot,
    Tom

    • Hello Thomas, thank you for your purchase!

      1) Already answered on wordpress.org forum 🙂
      2) I’ve added this on my todo list!
      3) In the settings, open “Aspect & Styles” tab and add these lines on “Custom css Styles”

      .yasr-total-average-container {
      display: block;
      }

      Best,
      Dario

      • Hi Dario,
        perfect, thanks for the quick reply 🙂

        OK, I will search for the info for 1 … haven’t see it for some reason.
        2: Cool, thanks 🙂

        Yep, custom CSS works perfectly for the initial text & stars, thanks.
        Is there also a code to also get the line break for the text that is displayed after somebody who is not logged in has voted?
        Thanks,
        Tom

  • Recently, my site had issues with your plugin where under every post I published, a random word would appear. Now the word EAT is appearing for no apparent reason, any ideas on how to get rid of it? Thank you.

    • Hello, this is pretty strange…are you using the last version of yasr?
      Can you please post a link where this happens? (I can’t find one, everything works fine to me)

      Best,
      Dario

  • We have been searching exhaustively for a ratings plugin that would allow visitors to rate hotels, restaurants and other things on our sites about Ecuador and under categories specific to what they are rating, for example, service, food quality, cleanliness, value for a restaurant. We are currently using a plugin called Image Hover Effects Pro which does a nice job of popping up information and can include things like a “book now” button with a link; however, it does not work with shortcodes yet. We would want the rating criteria to appear below the particular listing.

    This is a working page for hostels – http://www.otavalotoday.info/where-to-stay-hostels/

    Thank you.

        • I’ve found 2 errors. Sometimes stars rating total and average is not getting updated when I try to vote for the second time. But the message says “vote updated”. Some other times, When I voted on details page, the page gets refreshed and loaded with the top of the details page followed by the home page.

            • Hey, I’m not online 24/24 7/7, give me a couple of hours to answer 🙂 (please keep in mind that I do this only on my spare time, and most of times for free)

              Your site is password protected again, so I can’t do tests, I can only guess that you’re using a caching plugin that is causing this…are you using caching plugin? IF not, try to disable all your plugin 1 by 1.

              Best,
              Dario

            • I have disabled the admin option “Do you want show stats for visitors votes?” Then the error of ”
              When I voted on details page, the page gets refreshed and loaded with the top of the details page followed by the home page. ” is fixed. Other error “Sometimes stars rating total and average is not getting updated when I try to vote for the second time.” is supposed to work like that as this plugin doesn’t enable anyone to vote for the second time. Thanks for your help.
              New error which is v.trivial: Review type is not updated in the yasr_votes table. It is always Null even though I have chosen the Item type as Recipe.
              Another minor error: Date is not getting updated in the yasr_logs table when the vote is updated. (function yasr_update_visitor_rating_callback () ).

            • Other error “Sometimes stars rating total and average is not getting updated when I try to vote for the second time.” is supposed to work like that as this plugin doesn’t enable anyone to vote for the second time. Thanks for your help.

              This is true for non logged in users, but when an user is logged in should be able to update always the vote

              New error which is v.trivial: Review type is not updated in the yasr_votes table. It is always Null even though I have chosen the Item type as Recipe.

              This is so strange, I’ve just tested it and it’s working here. Hovewer, you can change the default type in the settings

              About the date I’ll check into it, thank you!

  • Hi Dario,

    Thanks for great plugin.

    I’ve tried to update my current version 1.0.0. to 1.1.8 and right after update I get 500 server error on all my pages both in frontend and backend.

    I would appreciate your help with this.

    Thanks in advance,

    Ante

  • Hi,

    The plugin is really good and useful, but I’ve noticed that in the last updates (I have the 1.1.7) the word “product” appears at the end of every single post, even when I’m not using the plugin. Is there any way to remove or hide the word?

    Thanks

  • Hi Dario, I love using your plugin but recently, underneath every post I publish, the word PRODUCT is appearing. It never used to do that but I cannot stop it from appearing. What can I do? Thank you.

  • Hi Dario, since 1.15 something went wrong – instead of stars is only shown the word ‘other’ – please fix or offer a downgrade!
    thx Robert

  • Hi Dario
    congrats on the plugin, I really tried each and every rating plugin available, and your plugin seems the best (at least for me and my purpose)… 🙂

    One question I actually do have:
    – will you provide a widget for displaying rankings within multi sets? Or am I missing something?

    Example:
    I have a private travel site where me and my girl document travels. Different days, during different holidays. With a Multi Set I want the two of us vote e.g. on “Nature”, “Action”, “Relaxing”, etc. –> so each post will have two votes for each Multi Set.
    On a separate page or sidebar I want to get the top 10 “Nature” days, top 10 “Action” days, top 10 “overall” days. Would that be possible to achieve currently, or would this be an enhancement?

    Thanks for your great work, looking forward to your answer.
    Best, Markus

    • Hello Markus, thank you for using Yasr!

      So, if I get what you mean, you need an average from a multi set, that’s right?
      End later a ranking that show all the averages from the multi set ?

      • Hi Dario
        actually I am thinking of single rankings for Multi Set items.

        Example:
        Post 1, Multi Set w/ A(3), B(2), C(5)
        Post 2, Multi Set w/ A(4), B(1), C(4)

        My desire:

        Ranking for A: Post 2, Post 1
        Ranking for B: Post 1, Post 2
        Ranking for C: Post 1, Post 2

        Sorry for confusing you in the first attempt 🙂

  • Dario,

    I purchased the custom rating addon but using it’s short codes ruins all the formatting of the ratings. Stars disappear and there are other problems with the addon (ir its compatability). How can I get in touch with you for support.

      • hmm i gues i am not fast enough to understand.. i bought for view weeks this Yet Another Stars Rating – Bundle – Unlimited and this is not work anymore and i need all extensions again ?
        i need 2 of them but cant find the download and not realy funny after couple of days of purchase i only can use the free version now?

        • This is what you’ve to do:
          Open this page and then open the link “View Details and Downloads”
          You’ll have a page similar to this (I put a red box to cover my licenses).
          Download all the extension that you need (don’t need to pay anything)
          Then in your site deactivate yasr pro and install yasr from wordpress. After Yasr free is actviated, you can upload and activate your extensions. You can insert your license number in the “Extensions tab”, only AFTER you’ve uploaded and activate the extensions.

          Best,
          Dario

  • In version 1.1.0 I can add a custom text after the rating, but HTML doesn’t seem to work anymore?! (I had 5/5 (3 votes) before and that worked perfect…)

  • It seems you can only show the overall rating if it’s on the same page the review is on. I would like to show the average/overall star rating on any part of my WordPress site. Is this possible?

  • Hi Dario,

    Added short code in page but stars don’t show?

    It was working fine yesterday however…. And it works on other sites..

    Any ideas?

  • Hello,

    Can I buy Single Site – $9.90 first and then if the plugin works well I would upgrade to Unlimited – $29.90 by paying you the difference ($20)?

    Regards,
    Anto

  • Hi there!

    A really cool little plugin, although I am experiencing a similar problem to many. I cant get the rating to show up on my custom post types. It’s the whole reason I bought this problem, so would there be any updates on why this may be? Thanks,

    Bo

    • Hi Bo thank you for using Yasr!,
      I use Custom Post Type myself (on my personal site) and it works: can you please share a link to your site?
      Do you use auto insert or do you please shortcode manually?

      Best,
      Dario

      • Hi Dario,

        Thanks for the quick response.

        I am hoping to have it automatically insert it in to each custom post and have the rating for each post logged. We are trying to use a multi rating system for a listings directory.

        be-app.me/find

        Thanks!

        bo

  • Hello Dario! Great work on the plugin!

    I’m trying to insert the shortcode of the rating of specific posts inside a cell of a table in another page.

    I’ve read a lot about PostId, but I haven’t figured out how to see or set the PostId on the Post so I can call it somewhere else. Is it the permalink? Or should I use something like this:
    Post > [yasr_visitor_votes size=”medium” setpostid=”post1″]
    Cell of table on another page > [yasr_overall_rating size=”medium” postid=”post1″]

    Plus, you’ve mentioned Recent Rating link in the Dashboard, but I simply cant find it. I’m on 1.0.5 with WP 4.3.1.

    Thanks in advance.

  • Hi Dario,
    how can I configure the “name”?
    When I test rich snippets I always get “geschrieben von max_zi****@gmx.de” as result for “name” in the html-code. Anyhow, Google even seems to not get a name at all. It says “name: Fehlt und ist erforderlich” (name: missing mandatory value).

    The html code is as follows:

      geschrieben von max_zi****@gmx.de average rating 5/5 2 Besucherbewertungen

    Can I configure the name in the premium version?
    Thank you!

  • Hi Dario,
    I was looking to create multipost rating page(Not multiple ratings per post) so that we can collect review per single page.
    Your plugin is actually awesome it saves data in our database and works on post Id.
    My core requirement is we are hosting wedding vendors directory.
    purpose is to create ratings for multiple vendor(Posts on a single page)
    I would love to go for pro version if this works with ur help.
    Thanks

    • Hi dario,

      We have two custom post types wedding, listings(Vendors)
      We need a plugin where we can create a poll page

      Asking
      how was gaurav and vandna wedding(weddingpostid)
      ***** Comment To be filled

      How was venue
      ***** {Default comment(In Wedding of (title) weddingPostid and link to it)}

      How was food
      ***** {Default comment(In Wedding of (title) weddingPostid and link to it)}

      How was Decor
      ***** {Default comment(In Wedding of (title) weddingPostid and link to it)}

      How was bridal
      ***** {Default comment(In Wedding of (title) weddingPostid and link to it)}

      Net Net in Breif we can collect ratings for multiple posts and comment for one post and default filled comment for all other posts option in that page.

      In wedding of gaurav and vandna all users are emailed a page cerate on website
      asking how was

      [gaurav and vandna wedding and rate and comment]
      one parent node

      how was (venue theumrao)
      rate and default comment in the wedding of weddingid above title and link

      how was (food by saffron caterers)
      rate and default comment in the wedding of weddingid above title and link

      and variable child node

    • Hi dario, while browsing site i found a solution but that only display, is there anyway i can submit through this page i have created

      https://www.weddingscrown.com/1199-2/

      [yasr_visitor_votes size=”medium” postid=”130”]

      [yasr_visitor_votes size=”medium” postid=”194”]

      [yasr_visitor_votes size=”medium” postid=”179”]

      [yasr_visitor_votes size=”medium” postid=”200”]

      I wish if i can submit rating through this i will be lucky to start my site, I even tried force user signup to do this but it didt worked
      olz help

  • i am member and bought the unlimited vers and use it on a view pages but on the page i use the javo template (any other plugin same) it not working ? it shows up like this
    edited
    no voting possible ? but settings bouth sides same .. javo framework didn’t let it work

  • I have some specific integration questions. 1) Can a verbal review or testimonial be taken at the same time as star reviews, and 2) can those combined elements be displayed as a testimonial ‘showcase’ on a page? Thank you.

  • I need some instruction on increasing the field length from 23 characters to something around 100.

    I have already modifies db to field_name varchar(140) but to no affect. What have I missed?

    Thanks

  • I like the plugin, but the plugin site says the free version provides stats. Are the stats collected somewhere, or does that just mean they are avaiable post-by-post? (I’d like to be able to see which posts are getting ratings, and what the ratings are.)

  • Hi Dario,

    We have been using GDStar for multisets and now it is time to migrate… Your plugin looks like a good choice!

    I was wondering if you are available to hire for a project and work on custom development requests.

    We want to add an extra dimension to the ratings (for example year). We want to create something like a “rating card” where first you select the year and then you rate each individual criterion.

    Let me know your thoughts on this and where we can contact you.

      • Please reply to my query asap. My website http://www.ShareRecipesnow.com is not displaying the yasr_visitor_votes neither on the home page nor on the recipe details page on the front end . In php files, I am using echo do_shortcode(‘[yasr_visitor_votes]’); to display the yasr rating on the home page. Nothing is displayed. On the details page, only the words before stars are displayed. Where is it going wrong. No cache plugin is installed. The html part of yasr is displayed but not the stars. So something wrong with your js? Please provide support asap.

        • Hello, thank you for using Yasr.
          Don’t know why, your previous comment was marked as spam by askimet.
          I can’t access to your site, it ask for username and password. Of course there isn’t any error in the js 🙂

          Best,
          Dario

          • It is a test website. Thats why I’be put the authentication. I’ve removed the authentication now. You could have a look at it now. If you need any more details, I am available to provide. Please sort this out. I’ve tried in more than one browser. Still the same. I dont understand why.

    • Hi, thank you for using YASR!

      If I understood, you wish to let your users to rate a page, so you’ve to use this shortcode [yasr_visitor_votes].

      You can find more info in the faq and on the demo site.

      Best,
      Dario

  • How can I make the field “Review Summary” required? Because if an user not fill that field he will comment without rate…

    • Hi, thank you for using yasr.
      Yes it’s true, this is wanted to allow users to comment without leave a review.
      Hovewer, I put this feature on my todolist and I’ll add it soon.

      Best,
      Dario

  • HI,

    I am testing your plugin and I have some questions:
    1.-In the rich snipped, I do not want to appear the date of the page and I want to change the user name, What do I need to do?
    2.- Can I change the number of votes?
    3.- If I use your plugin in a multi language site, can I change the text of the information of the snipped?
    4.- I only want the information of the plugin in the serp, not in the page, How do I configure this setting?

    Regards,

  • Hi,

    I’m using the shortcode [yasr_pro_visitor_votes_chart rows=5 size=medium view=highest minvotesmost=1 minvoteshg=2 category=3] to display most highest vote in a widget.
    But i’d like to not display the “Post /page” text and the “Total : Average” text.
    How can i do it ?
    Regards

  • Hi

    I am not sure how to report a bug, privately. This page is already a bit full with comments and discussions.

    My problem is that I have 0 ratings on my posts. Ratings should start from 1, isn’t it? So is it a bug?

    Please help!
    Banana

    • Hi, thank you for using yasr.
      You should give more more info: what shortcode are you using? [yasr_overall_rating] or [yasr_visitor_votes] ?
      Have you take a look to the demo site?

      Best,
      Dario

  • Ciao Dario, ottimo plugin, grazie!
    Il rating viene visualizzato correttamente all’inizio dell’articolo, ma sull’elenco degli articoli in homepage no.
    Sono sicura che hai già trattato l’argomento ma non sono riuscita a trovarlo.
    Puoi aiutarmi?
    Grazie 🙂

    • Ciao Stefania, nelle impostazioni hai messo si a queste due voci?

      Mostrare il “Voto Complessivo” nella Pagine Archivio?

      Mostare il “Voto Utenti” nelle Pagine Archivio?

      Se hai messo si dovrebbe funzionare, altrimenti dovremmo fare una piccola modifica al tuo tema…fammi sapere!

  • Hi, I just bought the plugin and have some doubts ??

    1 — in the pro version was written that the user could put comments in its evaluation and that the name or the user data display but can not find how to do it , as I can do it ??

    2– as I can change the text by another SUBMIT

    3– there any way to remove ratings that give users as administrator ??

    Thank you very much and I hope your help

    • Hi, thank you for buying yasr pro!

      1) I’m not sure to have understood what you mean, if you are talking about “reviews to comment” feature you just need to enable it inside “Settings”->”Yet Another Stars Rating: Settings”->”Pro Options” and enable it. If you don’t want to enable it everywhere just open the edit screen of a post/page and enable it by checking this “Check / uncheck to enable/disable reviews in comments ”

      2) You can easily do this by in the plugin dir, open languages folder and then add your own language file…you don’t need to translate it all, just the line you need (if you wish you can send it me back)

      3) Not for the moment, sorry.

      Best,
      Dario

  • Your plugin is amazing. I have implemented YASR in my website, in that I am running a contest for votes. The contest will be monthly and user will be awarded. But I am not able to achieve this as I want to show the top 20 entries for last 30 days only not overall.

    Please help me as my month is about to finish.

    Thanks,
    Amit

    • Hi Amit, sorry for the delay of this answer.

      Unfortunately for the moment this is not possible, sorry! The only way is to delete all your previous data…but this is not a good solution at all!

      Best,
      Dario

  • Ciao
    visto che per il formato “blogposting” è obbligatorio per Google
    itemprop=”image”
    itemprop=”datePublished”
    itemprop=”headline”

    c’è un modo per inserirli?

    (date published e headline l0’ho sistemato cambiando la chiamata ma con image non ne vado fuori…ho provato a mettere:

    $thumb = “ID ) ) . “\” alt=\”Giovanni Fracasso Consulente SEO\” />”;

    sotto al title (nel tuo funziona) ma me la chiama come immagine del rating…

    Soluzioni? 🙁
    Grazie

        • Ciao,
          Quella è una cosa che deve fare il tuo tema, è al di fuori dello scopo di questo plugin 😉

          Comunque se il tuo tema non lo fa ci sono vari plugin proprio per questo

          • Certo, per me sarebbe più semplice inserirlo nel tema.
            Peró, avendo installato il plugin, quando scelgo blog post come formato dell’articolo, utilizzando la finestra a comparsa del plugin, questo mi crea un rich snippet (che dichiara a Google che si tratta di un articolo del blog) associato alle votazioni. Da qualche giorno il test per i dati strutturati reclama questi tre campi. Due riesco ad inserirli tramite lo stesso plugin.

            Ps
            Se lo faccio nel tema mi si richiamano 2 formati blog post, uno dal plugin e uno dal tema.
            E quello del plugin con questi tre errori.
            Quindi dovrei per forza inserire in modo corretto, come ho già fatto per headline e postpublished (semplicemente modificando la chiamata nel tuo function) anche l’img…
            Suggerimenti?

            • Quello che fa il plugin quando scegli come formato il blogpost non è nient’altro che questo

              Ora se mi dici che google ti chiede anche l’immagine (presumo quella dell’autore dell’articolo) onestamente non ho esperienza in merito, quello che mi è uscito fuori da una veloce ricerca su google è una cosa simile a questo:

              Prova ad aggiungerlo alla funzione che hai gia modificato, ma ti ripeto non ho esperienza in merito quindi non saprei aiutarti.

              Comunque ora controllo se effettivamente google per il formato blogposting chiede necessariamente quei campi e se si cambierò blogposting con qualcosa di meno “restrittivo”
              Grazie per la segnalazione!

            • Ok, confermo l’errore, deve essere una cosa recente di google, sistemerò appena possibile 🙂
              Grazie ancora per la segnalazione!

          • Pensavo di essere impazzito (comunque chiede proprio l’immagine dell’articolo, al che volevo chiamare la featured image…ma la chiamavo dentro al review…io il codice ce l’avevo volevo solo capire dove metterlo ;)))

  • Hi Dario

    Is there any way I can remove the “[Page Name] written by [User] average rating x/x – x user ratings” line after voting or is it essential for Google to display the rich snippet correctly?

    Or maybe would it be OK to have just “Average Rating x/x – x user ratings”?

    Thanks for writing the plugin

  • Hello Dario.
    I purchased the 1-5 sites pro versions.
    Everything works fine, except the licence activation…and of course updates.
    I assigned manually through my account panel the licence I have to one of my websites, but every time I try to add the licence key, a Zero is displayed and…nothing…the licence remains unactivated.
    I’m hosted in AWS (amazon) may be should I open some port for you ?
    Thanks to tell me what I need to do.
    Regards.

    • Hi Christophe, thank you for using yasr!

      What version are you using? I’ve changed the activating page in version 0.3.7, so, if you’re using an earlier version, can you please try to update it manually by downloading the latestes version from this site, in “your” account page, and then try to insert license?

      Best,
      Dario

  • Hi
    I purchased the pro version and but can’t figure out how to show only the stars as an result.
    Already got ride of the some text adding this to the css
    .yasr-total-average-container {
    display: none;
    }
    But still see the the message “you already voted for this article” (in Dutch “je hebt al op dit artikel gestemd met…)
    Than I need to make a difference between the star ratings for every item in this table.
    http://belgie.casino/ (on the homepage) Made 6 multi sets, one for every item in this table.
    How do I specify this in the shortcode?

    • Hi Ron, thank you for your purchase!

      1) just use this
      #yasr-already-voted-text {
      display: none;
      }

      2) not sure what you need to do in that table? if you need just to make appear a rating like the first row, you don’t need a multi set

      Best,
      Dario

      • Hi Dario

        Thanks the “problem” with to much text in the last rating box in the table is solved. Looks much better now.

        2) the second point is how do I make the distinction between the results?
        line 1 the result of item 1 Line 2 the result of item 2
        So in the table rating in line one shows results of http://belgie.casino/kroon-casino-belgie/
        And in the table rating in line two shows results of http://belgie.casino/casino-777/

        Now have this shortcode [yasr_visitor_votes size=”small”] in line one of the table.
        How do I show the results of Multi item 2 or 3 in this code?
        ([yasr_visitor_votes size=”small” id=”2″] is not working ok)

        Hope you understand what I try to do here

        Best regards
        Ron

  • Hi Dario,
    It took me a while to finally come across a star rating plug-in I like. Nice work. There’s only one hiccup on my webz though….

    The latest post shows the votes cast and the yellow shaded stars to match, but the text “You’ve already voted this article with 4.0” should be “You have already voted this song with 4.0” as per my changes in the “Insert custom text to show before / after stars” admin panel.

    Then the post under that states “You’ve already voted this article with 4.0”. Again the text should say “song” instead of “article” but on that post the shaded yellow stars or the “Total: 0 Average: 0” aren’t reflecting the votes.

    Any way to resolve this issue?

    If you’d like to see what I’m saying in action, my webz is at http://apalo.gq

    Thx!

    • Hi David, first I really like how you customized yasr, nice work!

      I guess you’ve already fixed this, because everything is working here!

      Let me know,
      Dario

      • Cool, thx man.
        Yeah everything just started working a lil bit after I posted to your support forum. A great rating plugin, and I really appreciate you gettin back to me anyway. I gave yasr a very deserving 5-star vote.

        I wish you much success on your future projects!
        ~PAIX

  • The stars in the SERPs of my website used to work when I was using another plugin. Now I use YASR, they disappeared. I did choose settings for displaying the SERPs in the plugin settings (I have the pro version of the plugin). Can you please help me out? Thanks.

  • Hi,

    I wish to know how i can delete a rating that a user has entered or
    a rating that an administrator added as a test.

    Please let me know if it is included in option somewhere or how i can do this in the phpmyadmin.

    Thanks in Advance,

    Great Plugin!

    • Hello Taka,
      Yasr doesn’t have a panel to delete votes for now, you can delete it using phpmyadmin, you’ve to empty the tables PREFIX_yasr_votes and PREFIX_yasr_log .

      Best,
      Dario

      • Dear Dario,

        Thank you for the quick reply.
        I guess i will use phpmyadmin for now to help delete votes in clients website.

        But will you add this feature in the near future? I think many users will also want a way to maintain user ratings too.

        Kind Regards,
        Taka

    • Hi Mike, yes you could eventually send me the difference on paypal and then I’ll manually upgrade your license until to 5 sites.

      Best,
      Dario

      • Fixed it: if you are using a caching plugin, disable it and the stars will show up. But is there a way I can still use my caching plugin without losing the stars?

        And another question: I have a review website, so I don’t want to show stars on my blog pages. I am not using Auto Insert now and because of that I can’t show average ratings (an average of my rating and the users ratings) and I can’t use medium stars, only big ones. Is there a way to still change these options if I don’t use Auto Insert?

        • Hi Stephanie, thank you for buying YASR PRO!

          1) For now yasr support Wp Super Cache, with the default settings.

          2) Have you seen the video tutorial? Manual insert is from 2:50 . If you want insert medium stars just use [yasr_overall_rating size=”medium”] or [yasr_visitor_votes size=”medium”]. Hovewer, take a look to the video tutorial 🙂

          Best,
          Dario

        • can you please try this:

          In the plugin dir, open file lib/yasr-functions.php , and on line 62 change this

          wp_enqueue_script( 'yasrfront', YASR_JS_DIR . 'yasr-front.js' , array('jquery', 'rateit'), '1.0.0', TRUE );

          to this

          wp_enqueue_script( 'yasrfront', YASR_JS_DIR . 'yasr-front.js' , array('jquery', 'rateit'), '1.0.0', FALSE );

          then purge all your caches and try again

  • Hi, I have two questions I hope you can answer:

    1. How can I stop the plugin from updating? I switched out the stars with my own images and I need to ensure the images don’t change back.

    2. On the YASR module inside of the post edit screen, it has the title “YASR.” I would like to be able to change that to a custom name.

    Thanks!

    • Hi Adam, thank you for using yasr!

      1) Do you have auto update for your plugins? if so, read here . If you haven’t autoupdate, just ignore the notify od update. Hovewer, I strongly discourage do don’t update yasr.

      2) in plugin dir, open file lib/yasr-functions.php and on line 141 you’ve this

      add_meta_box( 'yasr_metabox_overall_rating', 'YASR', 'yasr_metabox_overall_rating_content', $post_type, 'side', 'high' );

      change the ‘YASR’ with ‘YOURCONTENT’ (remember the apostrophe)

      Best,
      Dario

  • hello again
    I said my problem but I didn’t get any answer. can you help me?
    how I can add yasr to template? is there any function for it?
    and other question
    how I can add rating google structured data with your yasr staar?

    • I’m sorry, Askimed marked your comments as spam, I found it by lucky.

      1) you can insert in your template using the do_shortcode function

      2) YASR already add the structured data needed, in settings you can choose betwenn Review Rating & Aggregate Rating.

      Sorry for the delay, like I said Askimed marked your comments as spam

  • Hello,

    I like this plugin and will be using it to replace the ratings-widget plugin.
    When I insert the YASR into each post automatically, it shows up for every post (which is what it’s supposed to do) but I do not need it to be included in posts from the past where I was using another plugin.
    So is there a way to keep the YASR automatically included after each post, but hide the YASR from older posts?
    Ideally I want the YASR to be included in each future post, but the ability to manually hide it from past posts

    Thanks

  • Hello,

    It appears that using the Visitor Votes short code on single posts is not “sticking” once someone makes a vote. Their vote disapears if you navigate off the page and come back, you do not see the vote. Is there anyway to fix this if you use a caching plugin? Or will the cache always remove visitor votes?