We stand behind our plugin’s quality and your satisfaction with it is important to us. If you experience problems with the plugin, we will be happy to provide a full refund within 7 days of the original upgrade date.
Refunds will be offered at our sole discretion and must meet all of the following conditions fully:
- You are within the first 7 days of the purchase of the plugin.
- Your issue(s) derives from not being able to install the plugin properly or get the plugin to perform its basic functions.
- You have attempted to resolve your issue(s) with our support team by opening a support ticket through the “Contact Us” in the plugin’s admin settings.
- No refunds will be granted after the first 7 days of the original purchase whatsoever.
- Refunds will not be granted for missing feature(s). If you are not sure we support a specific feature, please contact us first.
- Issues caused by conflicts with 3rd party plugins, themes or other software will not provide grounds for a refund.
- Refunds will not be granted if you simply decide not to use the plugin.