Best WordPress ratings plugin
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Faq

What is Overall Rating?

It is the vote given by who writes the review: readers are able to see this vote in read-only mode.
With the classic editor, when you create or update a page or a post, a box (metabox) will be available in the upper right corner where you’ll
be able to insert the overall rating.
With the new Guteneberg editor, just click on the “+” icon to add a block and search for Yasr Overall Rating.
You can either place the overall rating automatically at the beginning or the end of a post (look in “Settings”
-> “Yet Another Stars Rating: Settings”), or wherever you want in the page using the following shortcode  (easily added through the visual editor).

[yasr_overall_rating]

What is Visitor Rating?

It is the vote that allows your visitors to vote: just paste this shortcode  where you want the stars to appear.

[Total: 4 Average: 4.5]

[yasr_visitor_votes]

What is Multi Set?

It is the feature that makes YASR awesome. Multisets give the opportunity to score different aspects for each review: for example, if you’re reviewing a videogame, you can create the aspects “Graphics”, “Gameplay”, “Story”, etc. and give a vote for each one. To create a set, just go in “Settings” -> “Yet Another Stars Rating: Settings” and click on the “Multi Sets” tab. To insert it into a post, just paste the shortcode that YASR will create for you.

Demo

[yasr_multiset setid=X]

What is Ranking Reviews ?

It is the 10 highest rated item chart by reviewer. In order to insert it into a post or page, just paste this shortcode 

Demo

[yasr_top_ten_highest_rated]

What is Users' ranking ?

This is 2 charts in 1. Infact, this chart shows both the most rated posts/pages or the highest rated posts/pages.
For an item to appear in this chart, it has to be rated twice at least.
Paste this shortcode to make it appear where you want 

Demo

[yasr_most_or_highest_rated_posts]

What is Most active reviewers ?

If in your site there are more than 1 person writing reviews, this chart will show the 5 most active reviewers. Shortcode is 

Demo

[yasr_top_5_reviewers]

Why I don't see stars in google?

Please be sure that if you use mostly the “yasr_visitor_votes” shortcode, you have to select “Aggregate Rating” to the question “Which rich snippet do you want to use?” in the General Settings.
If, instead, your website use mostly the “yasr_overall_rating” shortcode, you’ve to select “Review Rating”.
Google will need some days to index the stars.
You can use the [Structured Data Testing Tool](https://search.google.com/structured-data/testing-tool/u/0/) to validate your page.
If you set up everythings fine, in 99% of cases your stars will appear in a week.
If doesn’t, it’s suggested to ask in a SEO oriented forum.

791 thoughts on “Faq”

  1. shane

    Hello,

    I need a rating system that allows you to post more than one rating per product on a post. So for example I have 3 products to review on one post, so I need a rating for each. Does Pro offer that?

    Also does the Pro version allow you to see a summary of each logged in person’s products they rated?

    cheers.

  2. Justin Mirabal

    Where do I find the shortcode information for visitor multi-sets when using the free version so I can insert it into a page. I want to try it out before I upgrade to pro.

    Thanks!

      1. Dario

        Hi,
        every rating is related to a post, so if you need to insert more than one you should do something like

        .
        I know that this is a pain but there is no other way

        Best,
        Dario

  3. Jordy Rodriguez

    Hello !

    I am playing around with this great plugin, and i like it so far !
    I still have a concern i can’t understand: as a registered user, i can vote on a post, and i can see it even once disconnected.
    BUT
    i see no records in database except in yasr_log
    am i doing something wrong ?

    Thank you for your time !

    1. Wasif

      Thank you Dario for response. Would you please help me to add functionality if a user leave 5 star review he should receive an email. I will add coding if you please guide me step by step.
      Thank you for your help

  4. Wasif

    Hello,
    I Have few questions.
    Is there a functionality that when a user leave 5 star review he should receive an email. Not all users who leave review should receive email only users who leave 5 star review should receive an automated email. Can I do this?

    1. Dario

      Hi Wasif, there is not such functionality yet, but if you have a little of code skill, you can hook to this action

      yasr_action_on_visitor_vote

      Best,
      Dario

  5. robin

    all of a sudden my website is giving me this error and shows error due to plugin.

    WordPress version 5.2.2
    Plugin version Version 2.0.1

    error message showing is

    Notice: Undefined index: custom_text_must_sign_in in /home/content/p3pnexwpnas02_data01/62/2055762/html/wp-content/plugins/yet-another-stars-rating/yet-another-stars-rating.php on line 122

    Warning: Cannot modify header information – headers already sent by (output started at /home/content/p3pnexwpnas02_data01/62/2055762/html/wp-content/plugins/yet-another-stars-rating/yet-another-stars-rating.php:122) in /home/content/p3pnexwpnas02_data01/62/2055762/html/wp-admin/includes/misc.php on line 1196

    Warning: Cannot modify header information – headers already sent by (output started at /home/content/p3pnexwpnas02_data01/62/2055762/html/wp-content/plugins/yet-another-stars-rating/yet-another-stars-rating.php:122) in /home/content/p3pnexwpnas02_data01/62/2055762/html/wp-includes/pluggable.php on line 1251

    Warning: Cannot modify header information – headers already sent by (output started at /home/content/p3pnexwpnas02_data01/62/2055762/html/wp-content/plugins/yet-another-stars-rating/yet-another-stars-rating.php:122) in /home/content/p3pnexwpnas02_data01/62/2055762/html/wp-includes/pluggable.php on line 1254

    1. Dario

      Hi, thank you for sharing this.

      I’ve fixed this, in the meantime, you can just save yasr general settings to make this go away.

      Best,
      Dario

    1. Dario

      Hi, sorry for the delay.
      If you’re using the classic editor, you can find the option to the top-right.
      If you use Gutenberg, just click on the starto the top right to open the panel.

      Best,
      Dario

  8. Imprentamadrid

    Hi
    i installed the plugin but in the wordpress backoffice I wanted to add the score and save the changes but it does not save, I disabled the cache plugin because I thought that was it and it does not save the changes either. can you help me please?

    And for woocommerce products, is the plugin also valid? because on the product page I do not see the stars to add the score ..? Thank you

    1. Dario

      Hi, do you mean the overall rating feature?

      Are you using classic editor or Gutenberg?

      If you’re using classic editor, is the plugin “Classic editor” enabled?

      About woocommerce, you should place shortcode manually.

      Best,
      Dario

  9. mike

    I am still having trouble to have my site let user rank the page. the only way they can do it is at the bottom by leaving a full review. Is there an easy fix

  10. Alim Bolar

    just installed YASR.. as it was recommended by WPMU Dev

    Tried to add a Multi Set and got this message

    “Something goes wrong trying insert Multi Set name. Please report it”

    But could not find a place to report this except for this ‘LEAVE A REPLY’ form.. please advise..

    1. Dario

      Hi, can you please write me to free_support AT yetanotherstarsrating . com?

      Best,
      Dario

    1. Dario

      Hi, yes, it’s work without problemm but you will need to insert shortcodes manually.

      Best,
      Dario

  15. Brandon

    Hello,

    I have Google Search Console errors recently. I have tried disabling all Plug-ins and reenabling them one by one and I have determined that YASR is what is causing the error.

    I am receiving an error that states that “Either “offers”, “review”, or “aggregateRating” should be specified”. When viewing the Page Source, I noticed that whenever I activate YASR, it is attaching a “@type”:”Product” info into the page. Google Search Console is then identifying this page as a “product” page and prompting me to add other things related to that schema.

    How can I stop YASR from inputting this uneccessary Schema? I already have another Schema Plugin that I use that inputs that. I simply need YASR to input the information related to the star ratings and none of the other stuff.

    Thanks

  16. David

    Good day, i’m interested in purchase of your suscription, but i need to know if the plugin is compatible with woocommerce

    1. Dario

      Hi, sorry for the delay of this answer.

      You can test the trial version before buy 🙂

      Best,
      Dario

      1. Dario

        Hi, soprry for the delay of this answer.

        You can remove the schema adding this code in your child theme:

        remove_filter( 'the_content', 'yasr_add_schema' );

        Best,
        Dario

      1. Dennis

        Thanks for the fast response.

        Do you mean the widget settings of YASR or something else? I deactivatet a couple of plugins (like “AddFunc Head & Footer Code”, “Cachify”) but that didn’t help. Widgets for our WP-site are only used in sidebars, not in the footer.

        1. Dennis

          I guess I solved the problem. There was a little link to our copyright in the footer. I put this to another place and now I don’t see the YASR rating in the footer anymore. Thanks a lot!

  20. Carolyn Martinez

    Hi, 2 people have contacted me to say they wanted to rate a book in our store a 5, but they accidentally rated it a 1, and they can’t work out how to change it. They get a message saying – you have already voted. Can this be fixed? They’ve written 5 stars in the comments instead, but it’s affecting the book’s overall rating. I’m using YASR Version 1.9.3.

    1. Dario

      Hi, sorry for the delay.

      If an user has rate has anonymous, they can’t update the vote.
      A logged in user can.

      If you wish, you can delete that ratings in Yet Another Stars Rating-> Logs section

      Best,
      Dario

  21. IOKIN PARDO ICHASO

    Hi Dario,

    I would like to know the way for adding 2 visitor voting elements on the same page.
    At this moment if I just add

    [Total: 4 Average: 4.5]
    in 2 different places on the same page, the result is that in both cases I’m getting the same Result.
    I would like to have 2 independent elements on the same page.

    Thank you very much for this amazing tool.

    Regards.

    1. Matt

      [Total: 4 Average: 4.5]

      I have a little bit of programming experience but I’m hopeless with CSS and I’ve tried everything I can think of to try and center this bad boy. If you can give me any suggestions I’d greatly appreciate it 🙂

  22. Matt

    Hi Dario! This is a great plugin 🙂

    Is it possible to center this in the middle of my articles/page using CSS or some such thing? I center all of my images and like to place the ratings below them and it looks strange being aligned to the Left.

    Kind Regards,
    Matt

      1. Dario

        Hi, sorry for the delay.
        In the editor screen, you can just center it like any simple text 🙂

        Best,
        Dario

  23. Jürgen

    Hi Dario

    When inserting this shortcode in a WP page

    User Number of votes
    Anonymous 720
    david 6
    Account deleted 1
    the users name that appear listed are the login user_names, which I find it to be inconvenient (I think those names should stay confidential). Is it possible to change this so that the name that appears is the public “nickname”?

    1. Dario

      Hi, sorry for the delay of the answer.

      I don’t think is a security problem (just think an email adress, it’s the login field) hovewer, I will add the option to choos between nickname or user_name

      Best,
      Dario

        1. Dario

          Sorry, I forgot to say…this is already possibile, it’s a feature of the Pro version.

          I need a vacation 😛

  24. Benjamin

    Hey Dario,
    thanks for this awesome plugin, I really love it. Sadly I don´t have much codingskills.
    I would like to change the border-color in the multiset from gray to blue but couldn’t find out how.
    Would be nice if you could tell me where to change it.

    https://rateyourvape.eu/pen22le/

    Thanks Ben

    1. Dario

      Hi, thank you for using Yasr!

      in the settings, go to “Aspect & Styles” tab and then in the box “Custom css Styles”

      .yasr_table_multi_set_shortcode td {
      border-color: #YOURCOLORHERE
      }

      Color must be hexadecimal, look here https://www.color-hex.com/

      Best,
      Dario

  25. Kenneth Jamison

    I started using the YASR plugin for WordPress and loved it as it was very easy to use. A new update came up so I updated and activated it. Since that has occurred I am no longer able to put in any ratings when putting in a new post. I have cleared my cache but it isn’t showing up on the settings bar like it did just yesterday. Any help would be appreciated.

    1. Dario

      Hi, I guess you’re talking about yasr_overall_rating

      Do you rate and then update the post?

      Can you please try to rate, refresh the page and only later update the post?

      1. Kenneth Jamison

        There is no longer an option to put in a rating. Before it was on the right side of word press (settings display) when posting a new post however it’s gone. I can still put in the code to show a blank star rating, but there is no longer the ability to put in a rating at all in. Even in the old posts, although they still show the rating on the web page, if I wanted to change the rating that option is no longer there.

    1. Dario

      Hi Sena, in the last version I’ve removed image requirement for I mistake:

      Here it is:

      Svg Only. You need a plugin like Safe Svg to upload it. Aspect ratio must be 1:1 and width x height at least 32x32

  28. Charlene

    Just wanted to let you know, that your shortcode generator does not work in the pagebuilder Elementor.
    It does not show the actual generator just opens an empty white popup.

  29. Albert

    Hi, how do I insert Multi Set ratings manually using shortcode into my post? Can you provide an example? Thanks.

  30. Eduardo Gil

    Hello!

    Please I need help. Since the last 2 updates, on my website I can not configure the stars as AUTHOR. I do not get the stars on the right side as before to be able to rate my film reviews from 0 to 5.

  32. i

    Hi, i did the update yesterday and all the stars have disappered from the widget shortcode area, they were showing before the update, i have cleared all caches and viewed site through a proxy still not showing

  33. Jason

    Hi there.
    I just (around 0900GMT on 27 December 2018) took an update on your plugin and your stars disappeared from all of the reviews on my website.
    Any idea why that might have happened?
    Thanks.
    JK

    1. Dario

      You just need to update all your caches (browser, caching plugin if you’ve)

      In fact, if I open your site, it’s working preview

  34. cgu-pix

    Hi,

    There is a JS error in IE with your plugin:
    “Incorrect character” in yasr-front.js – line 533, there is ` instead of ‘ . The voting doesn’t work.
    Could you make an fix for this ?

    Thank you

    1. Dario

      I’ve fixed this, thanks for sharing.

      But please note that support IE is not my point, so if something else will not work in future, and this is because of IE and not because of YASR, this will no be fixed.

      Best,
      Dario

    1. Dario

      Yes, in the plugin directory there is a “language” folder.

      You’ve to find the file in your language if exists, or create your with a software like poedit

      1. Guido

        I don’t think the things I mean are in the file. Like “Title of your review” or “Add your own review”.

  37. Scott

    Hi-

    This is a wonderful plugin. Thank you!

    Currently when customers hover on the 3 black bars illustrating a graph, they are able to see the votes for each star.

    Example:

    5 stars…………….8
    4 stars…………….4
    3 stars…………….0
    2 stars…………….0
    1 stars…………….2

    I would like to remove this feature because it shows how many people voted.

    Is it possible to remove this feature ?
    Thank you!

      1. Scott

        Thank you. It worked.
        However, I see that when people vote, they are told how many people voted. It looks like this:
        Total: 7 Average 4.5/5

        Is it possible to remove the total of voters?

        Also, It looks like people can vote more than once, is this correct? How can we prevent this?
        Lastly, do you have a donation button? I would like to donate.

        1. Scott

          Hi Dario,
          Did you have a chance to look at my response. I had another question included, and I would like to donate.

  39. Bernhard

    Hi!
    I have been testing the regular version for quite some time and it lacks a feature that I need: The rating (incl. storing of the rates etc) works just fine. My trouble is with the reports and it seems that they are not solved by the Pro version:
    1. Is it possible to have individual rates (top posts) by category, e.g. top posts in category “Sport” and below top posts in category “Nature” etc?
    2. Is it possible to include (by default) posts with only 1 visitor rating?
    Thanks!

    1. Dario

      Hi!

      1) Yes, with the pro version (you can try the demo) simply go to settings -> Rankings
      2) Yes

      Best,
      Dario

  40. Luca

    Ce l’ho di già, l’ho acquistata e le uso entrambi. Ma il discorso è differente, quell’estensione, fa fare le recensioni. Io vorrei conoscere come migliorare.

    Ma in un blog ho molte valutazioni, e vorrei usare questo plugin per conoscere come migliorare gli articoli. Quando mi mettono 1, 2 o 3 stelle vorrei che apparisse un popup che chiedesse cosa migliorare… quasi obbligatorio.
    In modo che possa sapere come migliorare l’articolo.

  41. shayan

    hi Dario

    Yasr is an excellent plugin for voting
    I thank you very much for this

    But unfortunately I have to use an optimized and personalized plugin for my template.
    Now
    If I delete the plugin
    Will stars stay on Google?

  43. Dario

    Ti rispondo in Italiano, faccio prima 🙂

    Innanzi tutto scusa per il ritardo della rispostam puoi sempre inserire lo shortcode manualmente 🙂

    1. Dario

      Hi, sorry for the delay of this anser.

      No, Yasr will work always and only with five star

  44. Emanuela

    Hi Dario, this is my question: can I move the stars in another position or I have to choose only between before and after the content?
    Because I would like to put them before the content but it results too close to the text on the bottom. But if I put them after the content I lose visibility.
    Thank you for your answer!

  45. Steve

    I’m getting spurious ratings for an event that has not yer taken place.

    Can I remove these anonymous votes?

  46. Nicolás

    Hi, i would like to know if it’s posible now or maybe if it will be possible in the future to have a different number of star, say 7 for example?

  47. Dario

    Hello Kevin, Sorry for the delay of this answer.

    Unfortunatelly, this is not possible.

    Best,
    Dario

  50. Serghey

    Good day!
    I want to know, exist some functions in yasr, which would help to build a table with top 5 lowest rating?
    Thanks, have a nice day!

  51. Julian

    Hi – is it possible to have a conditional field show when someone rates it only 1 star? I would like to ask them why so I can fix the problem that is making them rate it so low.
    Thanks

  52. Hafeez

    Hi, Dario

    I have installed, yasr plugin about month ago, it was fine and working good, i was able to see stars in google search,

    but when i update my posts to the latest date, i also rated again the star from post editor….then after some days the stars disappear from search results..

    when i check my site like in this way site:sbgamehacker.org then stars appear with posts, but when i do keyword of any post then stars not showing…did you understand ?

    summary:

    when i do in google search site:sbgamehacker.org then stars appear with posts..
    when i do keyword search in google like “pandora one apk” then you will not see stars with posts of my site why ?

    thanks and hope to see your reply.

  53. Doron

    Hi,
    the plug in worked when tested it,

    and all of the sudden just as I’m about to upload my articles it went weird and doesn’t show the stars (i think i updated this plug in today with other updates)

    Please see for example on this article https://beautyenquire.com/2018/04/04/test/

    Do you have email support, I actually like this plug in….. it was easy to use…
    Please assist, I want to give it a chance and keep this, also I don’t mind paying the yearly version I just need to be confident it works.

    thanks,
    Doron

  54. Matteo Camenzind

    Hello! When a user has to vote, I don’t want him to see the average of all the others users who already voted (it’s a secret vote).

    Is it possible?

    Thank you!

    Matteo Camenzind

    1. Dario

      Hello Matteo,

      Nope, this is not possible, but if you wish I can do this custom work for you 🙂

      Best,
      Dario

      1. Matteo Camenzind

        Thank you Dario,

        but I need this for school (I am a teacher) and I am not allowed to spend any money on this project.

        Best,

        Matteo

    1. Dario

      Hello, in the Yasr Setting, did you already select “No” at this question?
      Show “Overall Rating” in Archive Page?
      Show “Visitor Votes” in Archive Page?

      Best,
      Dario

  56. Paulo Seth

    Sorry to ask you this. I am not a very technical person. When adding the shortcode

    2 lists are actually displayed and the reader – user can select to order them for the most rated or most voted. Is there a shortcode that displays only the list of the 10 most rated posts, from highest to lowest, without giving the user to change anything, not even the order?

    1. Dario

      Hello, not yet, hovewer as you can see there is a little bug (when you click on a link it scroll the page up) this will be fixed in the next version.

      Best,
      Dario

      1. Dario

        Ok I see what you mean: the ranking should be only one, and when you click on a link it show/hide the most rated or highest rated.
        This is not working (not even on this site) and I’ll release a fix later. (version 1.5.5)

  58. Mark_London

    Hi,

    Really like your app but got one question.
    I am using shortcut code to display the stars.


    The thing is it always displays the stars as large and I cant see an option in the settings to change the size.
    Th only option is to change the size if using the auto insert option which I I am not using.
    Can someone help me with this?

    Many thanks

  59. Markus Tressl

    Hi Dario
    is there a possibility to upgrade to the latest version of all Extensions to test them?
    I used to be a paid subscriber, but somehow did not renew.

    Now the plugin totally refuses to work on my site, and I wanted to try with the latest updates (user reviews) if things are working again.

    Thanks for a quick reply.
    Markus

  60. Charles

    Hi, this may be a silly question: what is the shortcode to display average stars and average rating e.g. 4.5 for a specific post? – I tried

    [Total: 4 Average: 4.5]
    but the text “click here to vote” and the submit button would appear.

      1. Markus

        Actually, ratings are no longer stored. After clicking the stars and hitting submit, nothing happens.
        There is no visual error, nor anything in the error log. And the rating does not reach the DB as well. Happens for situations with prior and w/o prior ratings.

        Stopped working from one day to the other. And pretty sure it’s not cased by caching or something similar like performance plugins.

            3. Markus

              Thanks!
              Updated to version 1.5.4 – now the “Submit” works, but it keeps spinning and spinning. Values are not stored (spinning does not end). With a refresh of the page, all is back to where it was.

              No Caching plugins installed, and all tested in “Incognito Mode”.

              Best, M.

            4. Markus

              Installed and it seems to work. Looking good.
              Tested with around 20 different votes.

              Was that a bug or a speciality of my site? Will you push an official update or will this fix come in a future version for everyone?

            5. Dario

              hello Mark, just use the size attribute

              you can us “small”, “medium” or “large”

              Remember that you can use the shortcode creator in the edutor.

              Best,
              Dario

            8. Dario

              You’re welcome.

              Can I ask, if you already didn’t, to rate 5 stars Yasr on WordPress.org?
              It’s a big help for me.

              Thank you!

            9. Dario

              please note that you’ve to use
              " nad not ”

              Again, you can use the shortcode creator while you create a post or page

            10. Dario

              That fix is already available for everyone in version 1.5.4

              I didn’t change the version number because I released this fix just a couple minuts later.

            12. Mark_London

              Hi Dario,

              I just tried your suggestion and it still does not work.
              I put both these into a test post and they show the same size of stars.


              The only way i can get the small stars to show up is if its on auto insert and I selected small stars in the settings.

              Any more help appreciated

  61. ayantheworld

    Hello, First off… thank you very much for creating such a comprehensive tool. Just a question regarding yasr_overall_rating… is it possible for me to insert a few lines of code somewhere to create a tooltip that shows the yasr_overall_rating value, in number form (e.g., 3.5) if the user hovers over it? Thank you.

  62. Federico

    Dario ciao!

    Ho acquistato l’estensione user review..
    Se io creo un set per far votare gli utenti, c’è modo di far visualizzare le statistiche del set, o anche solo la media generale? Mi spiego meglio…
    con l’estensione del plugin gli utenti votano dai commenti, dando un votazione generale, e possono visualizzare la media utenti con [yasr_visitor_votes_readonly] giusto?!.. ecco mi chiedo se è possibile far la stessa cosa con un set.. devo scrivere [yasr_visitor_votes_readonly setid=”xxx”]?

  63. diego

    ciao e grazie per la risposta .
    Ti spiego cosa devo fare cosi ci capiamo meglio.
    Sto creando un sito per una radio e sulla pagina delle clasifiche vorrei far votare alla gente il brano più bello.
    Ho creato una tabella con i vari brani più ballati e viino ogni brano vorrei mettere le stelle per la votazione.
    Posso farlo come mi hai spiegato tu nella precedente mail?
    grazie
    Diego

    Hello and thanks for the reply .
    I tell you what I have to do so we understand better.
    I’m creating a site for a radio and the page of clasifications I would like to make people vote the most beautiful song.
    I’ve created a table with the most danced songs and wine every song i would like to put stars for the vote.
    Can I do it as you explained to me in the previous mail?
    thank you
    Diego

    1. Dario

      Ciao Diego, quello è sempre Yasr, ma è una classifica, e nelle classifiche gli utenti non possono votare.
      Yasr abbina ogni set di stelle al post o alla pagina, quindi se vuoi inserire set diversi su cui votare, devi passare un postid diverso, es yasr_visitor_votes postid=”XXXX” dove XXXX è il numero del post di cui vuoi fare vedere i voti (questo post può anche non essere ppubblicato, basta che sia in bozza)

  65. Dario

    Hello Liangy li, this is not available with the default settings sorry!

    Best,
    Dario

  66. Jamil Stewart

    Hi I’ve just downloaded the YASR plug-in (my first plug-in installation), and I’ve inserted the tool onto my page. I want to be able to insert it multiple times onto my page, and I’ve added the shortcode, but the ratings all appear the same for each time I’ve inserted it. For example, say I’ve inserted the shortcode at the top of the page and the bottom, but I only click on the one at the top, it also has the same affect on the one at the bottom. I want to be able to have separate rating features but on the same page. Is that possible?

  67. liangyi li

    Great plugin!

    I am trying to get a list of ratings for ALL posts, sort by rating score. I want to see which posts rank the lowest. Is there any way to add it in dashboard so I can monitor it easily?

  68. Ken

    Hi, for the multi-set rows, it is currently one row in yellow and then one row in white. Is it possible to have all the rows in white?

  69. Aileen Cornelio

    Hi Dario,

    I just purchased the Yasr User Reviews Extension for a Single Site. How do I enable my license with the license key I was emailed?

    Thank you.

  70. Alex

    Hi,

    rich snippets arent working anymore. Since a few days google doesnt show the stars in the serp anymore:(

  71. Franck BARBIER

    Hello,
    Is there a support?

    We have problems with the plugin – moreover, is it possible to keep the votes if we transform the articles into pages and making a migration?
    What are the tables to copy?

    Thanks in advance for your support ..

  72. Christoph

    Hi. I would like to use the rating and markup only on pages and posts, but not on custom posts types. Also the json with the rating data should not show up on these pages, because i want to use review markup there, which is included in the theme.

    So for example this page here https://www.gintlemen.com/triple-peak-gin/ should not have any markup from your plugin.

    Can you help me with that?

  73. Simon

    Hi Dario

    Found the problem for stars not showing in firefox the file jquery.js was zipped file jquery.js.gz

    Thanks
    Simon

  74. Simon Payne

    Hi Dario

    Have a small problem of the stars not being displayed in firefox browser they are ok in ie and chrome just firefox
    Looking into the console and there are Reference Error : JQuery is not defined.
    Any ideas how to resolve this..

    Great plugin by the way..

    Thanks
    Simon

  75. Vince

    Hi there,

    If on my homepage, I want to display the 5-star visitor rating assigned to one of the pages on my website (say with postid=47), what code do I need to enter on the homepage in order to show this?

    Thanks

  76. Sergio Calleja Freixes

    Hi,

    sorry for post it again but no answer received and this is critical for us: after enable “Show Overall Rating in Archive Page?” it does not appear stars in category pages or archives. Any idea about?

    Thank you in advance,

    Sergio

  77. Jeremy

    I am having difficulty with updating ratings in the top ten ranking. If i update a ranking in the side widget and save the page, the new score is not reflected in the top 10 ranking.

  78. Jeremy

    I am trying to display the top 10 rated scored based on the average score from the multi-set for each product – I do not seem to be able to do this – is it at all possible?

  79. Scott

    The ratings system has worked well for us and I have been able to customise it rather well, through the plugin and through CSS.

    However I have come to notice a problem. We have it on our footer on the home page and the ratings are shown there. However the same footer on other pages is shown as blank. From what I can tell the footers are only set up once in our theme, so there would be no chance of another ratings block interfering.

    How can we mirror the information across all pages?

    Here you can see the problem – http://www.virides.com.au
    Notice that the ratings are shown on the home page in the footer to the right, but on any other page, they are grey as if no ratings were given.

  80. Christoph Hanenkamp

    Hi!

    How can i use the size of the ratings from the visitor rating for the multisets?
    Because at the moment they are only displayed in small size.

  81. Johannes

    Hi,
    you replied to another user that editing / deleting bad reviews will soon be possible. Do you have any more information when this will be? Or is there already a possibility by manually editing files or database entries? I’m really having problems because my page is performing great in the serps so the competitors are hating me. And just switching to author rating would be kind of lame – giving myself 5 stars on everything 😉 .
    Best regards,
    Johannes

  83. Neemaa

    Hello,

    I was curious if I create a few rating categories using the multiset feature, is there any way to allow users to filter by these? Or for instance, having a widget that shows the top rated posts of a particular multiset rating? For example if I create 3 ratings, let’s say Story, Acting, and Production Value, can I have somewhere that shows the top rated posts for Production Value only? (ignoring Story and Acting).

    Thank you!

  84. Mario Heubach

    Hi, Is it possible to get a voter-ranking-index from posts to sort selected posts by this voter-ranking-index.

    best, Mac

    1. Every Day Publishing

      Thank you! I didn’t even think to check for an email from you before asking. I’m all updated and good for another year. Thanks so much for everything you do to make this plugin so awesome!

      Happy Holidays & best wishes,
      Camille

  85. Every Day Publishing

    Hi Dario,
    I’m just trying to figure out how to renew my license for another year as it’s expiring in two days. Do I just purchase the premium package again from the front page? Or is there a different way to renew a license that already exists?
    Thanks!
    Camille from Every Day Publishing

  88. xjustbarzx

    I downloaded the Yet another star ratings months ago and it was working great, but just up until the last update which was about a week ago, I updated it and it total crashed my website and now I have to disable it. Does anyone know what happen.

    I have the latest version of 4.6.1 wordpress. I had to call my go daddy which what I use for hosting and they had to fix it for me where they had to disable that plugin. Need Help please.

    best,

  89. Christoph Hanenkamp

    Hi. Is it possible to insert a shortcode like [rating stars=5] or [rating stars=3] ?

    I have a case where i have a bigger test for a few products and would like to rate them one by one without using a table with multiple ratings.

    Thanks,
    Christoph

  91. Kelvin

    Hello,

    I’m using Live Composer (a front-end drag & drop builder) to build my pages and when I insert the YASR short code it doesn’t stay (ie: the moment I enter the code and save..it’s as if I never entered the code).

    I tried it on the default wordpress page editor and it works fine. Is there a way to make it compatible with drag & drop page builder plugins like Live Composer? No other developer seems to have an answer for inserting rich snippets on pages made by page builder plugins. I really like the simplicity of YASR and want to integrate it into my site.

    Thanks

      1. Dario

        IT is possible but you should add some custom code in your functions.php file of your child theme. Is it ok for you?

  92. Christoph Hanenkamp

    Hi! Is there a way to add the schema.org Markup for rich snippets to the shortcode

    [Total: 4 Average: 4.5]
    ?

    Because at the moment it doesnt work. Or am i wrong? For example see the homepage of gintlemen.com.

  94. Wieland

    Hi Dario,
    I have some questions regarding style in Comments Ratings:

    There is no space between the input fields for the title and the comment.
    Where can I change this?

    “Title of your review” is visible in the input field and over it. I only need it in the input field. Where I can translate it to German.

    Where can I delete “Add your own review” (is double)
    Where I can translate “Rating” to German.

    http://www.test.vegas-online.de/las-vegas-buffets/gold-coast-buffet/

    I would be glad if you could help
    Wieland

    1. Dario

      Hello Matias, thank you for using Yasr!

      This is not possible yet, but will be available soon!

      Best,
      Dario

      1. Dario

        Hello!

        About the translations, in the plugin directory, you can find “languages” dir. Here open file yasr-user-reviews-de_DE..po with a software like poedit and translate what you want 🙂

        To hide the first “Title of your review” add this rule in Yasr Settings, -> Aspect & Styles, Custom Css Styles:

        #yasr-pro-comment-form-title-textarea {
        display:none;
        }

  96. alex

    I installed the Version 1.4.2, I ve got an issue : in the general setting I set in the section :
    > Select default item type for all post or pages : BlogPosting (as I want to use it at an Item I fill the both sentences : Publisher name and Logo URL)
    When in my post I tried to set as Product instead of BlogPosting and clicked on selection button to confirm, save the post, refresh the cash, and check in the google snipets tool it is set as BlogPosting.
    Other issue using the BlogPosting : the google snipets tool is reporting URL error :
    https://search.google.com/structured-data/testing-tool?hl=en#url=http%3A%2F%2Fwww.chrysalide-eveil.com%2Facupuncture-equilibrage-general-23082016%2F

    @type BlogPosting
    datePublished 2016-08-23T08:39:47+00:00
    headline Acupuncture : Équilibrage général
    dateModified 2016-10-03T23:26:24+00:00
    name Acupuncture : Équilibrage général
    mainEntityOfPage
    @type WebPage
    @id http://www.chrysalide-eveil.com/acupuncture-equilibrage-general-23082016/
    author
    @type Person
    name Alexandre MALOSSANE CHRYSALIDE EVEIL
    publisher
    @type Organization
    name Chrysalide Eveil
    logo
    @type ImageObject
    url http://www.chrysalide-eveil.com/medias/2013/06/favicon.ico >>> BlogPosting (as I want to use it at an Item I fill the sentence : Publisher name and Logo URL)
    width 16
    height 16
    image
    @type ImageObject
    width 16
    height 16
    warning L’attribut image.width possède une valeur incorrecte.
    url Veuillez saisir une valeur pour le champ url. >>>> AN URL IS REQUIRED WHERE CAN I SET THIS URL ???

    review
    @type Review
    name Acupuncture : Équilibrage général
    datePublished 2016-08-23T08:39:47+00:00
    author
    @type Person
    name Alexandre MALOSSANE CHRYSALIDE EVEIL
    reviewRating
    @type Rating
    ratingValue 5

    I tried to desactivate / reactivate the plugin – Desinstalled/re installed the plugin – Erase de WP data base (WP_yasr) …. no positive effect

    Thanks for your help

  97. Roy

    Hi, not sure that you plugin work correct on my website. As sample here http://writingservicesreviews.org/power-essays-com/
    I can see only this snippets on page
    {“name”:”Power-Essays.com”,”aggregateRating”:{“@type”:”AggregateRating”,”ratingValue”:4,”reviewCount”:3},”@type”:”BlogPosting”,”datePublished”:”2016-07-01T08:29:07+00:00″,”headline”:”Power-Essays.com”,”image”:”http://writingservicesreviews.org/wp-content/uploads/2016/07/power-essay.png”}

    No organization name, no author name.
    I tried to change snippets to Review Rating, but always see “aggregateRating” in page source. And can’t any snippets for my site in google serps;

  98. Marcelo

    Hi, I would like to correct the gramma. In the box, in spanish …”Reviciones” are wrong. You should replace for “Revisiones”.
    It´s necessary to check the words and phrases, If you ask me for that, It will be great.
    Thanks
    Marcelo

  99. Natalie

    Hi, I am having trouble creating a multi set in YASR. It says: Something goes wrong trying insert set field name. Please report it. Thanks

  100. Owen

    Thanks Dario. The issue I’m having is that my admin username (I typed it in brackets above but it wasn’t included) is being used as the author, ie it says “Review by admin” rather than my site name. Is there a way I can change the author so it displays as “Review by MySiteName” instead? Thank you.

  101. Owen

    Hi, Could you please tell me what I should change so my site name shows in Google results rather than my WP admin name? At the moment the stars are showing but it says “Review by “. Thank you.

  102. Pawel

    Hi,

    I have shortcode

    and only show top ten. Can I show only choosen postition like 2nd, 5th etc ? also I would like put little thumb from post near title and short description ? Where I can do that ?

    Cheers !

  103. Jonas

    Ciao DARIO,
    it looks like when I insert

    [Total: 4 Average: 4.5]
    in my post, it doesn’t show data from table “xxxxx_yasr_votes” (number_of_votes, sum_votes). I don’t understand where it takes data.
    Thanks

  105. Craig Currie

    How can we update to 0.0.8 (Yet Another Stars Rating – Custom Rankings)

    Automatic Update in WordPress for reads “unavailable for this plugin”

    thanks

  106. Aileen

    Hi, is there a short code like yasr_top_ten_highest_rated for multisets voted on by users to my site? I’d like to include something on my site showing the highest rated posts based on the average rating of my multisets.

    Thank you!

  107. Craig Currie

    I tired another card and purchased the Custom Rating plugin with any problems…Your plugins are great…craig

  108. Craig Currie

    I am trying to purchase the Custom Ratings plugin but keep getting a ‘card decline’ message. My bank notified me to make sure I was the one using my card and the told me to try again. I tried again and got another decline message.

    I purchased the comment plugin with this card a few weeks ago and love it. Can you help me..craig

  109. munk

    Do you have a snippet for the “Yasr Recent Ratings” widget to show the actual recent star ratings instead of saying “Vote 5 from anonymous on”? What we’d like to have is just the post name and the actual stars.

    1. Dario

      Hello Wieland, this is not possible yet, but will be avaible soon 🙂 (I hope the first half of September)

      Best,
      Dario

  110. Wieland

    Actually I want to work only with Comment Reviews.
    If I want the charts (Custom Rankings) from a Category I just get dates from the Visitor Rating (yasr_visitor_votes) or the Autor Votes. Is there a possibility to make charts with the voting from the comments (yasr_pro_average_comments_ratings) ?
    Thanks Wieland

  111. Jaime

    Hello,
    Does the YASR stars only show up to admin users? I have users with roles as authors and editor roles and they are not able to see the YASR stars to rate them, however I can go in as an admin and see them just fine on their posts – so the shirt code is being inserted, they just are unable to do their rating because the pkugin isn’t showing up to them.
    Is this suppose to be happening?

  112. Stian

    Hi

    Is there any way to check if a post or page has a editor rating or not? I just activated YASR. But I have 100s of posts so I will add them one by one.

    Here is the code I have so far:

    add_action( ‘genesis_entry_header’, ‘sp_page_info_filter’ );
    function sp_page_info_filter() {
    if(‘

    ‘ != “”) {
    $post_info = ‘Editors Review:
    ‘;
    echo do_shortcode( $post_info );
    }
    }

    Please let me know 🙂

    Regards,

    Stian

    1. Dario

      hello, you’ve to check the post meta ‘yasr_overall_rating’, eg:

      $overall_rating = get_post_meta($post_id, ‘yasr_overall_rating’, TRUE);

      and then check the variable if($overall_rating)

      or you can use the yasr function yasr_get_overall_rating(), eg:

      $overall_rating=yasr_get_overall_rating($postid);

      in the second case, be sure yasr is installed or you’ll get a fatal error!

      Best,
      Dario

          1. Jaime

            Ok, so why would the author of the post then not see the multiset? Do they need to be set as certain types of users? I haven’t had this problem until I used the “author” user setting.

            Basically, I have an “author” user, who can’t even see the stars – yet, it’s their post.,they wrote it.

            Then I have me and another admin who can see the stars no matter who’s post it is..

            Ideas?

  113. Emily

    I think it would be good if we can still choose the stars size when we not use auto insert. Currently it will auto choose the large size. and Thank you so much for include the recent review widget in the earlier version 🙂

  114. Saksham Talwar

    Hi, I want to know if it’s possible to add the ratings widget to a category or tag or a custom taxonomy page in WordPress (I want users to have the ability to rate the tags or categories or custom taxonomies as a whole)
    An example of a link that I want the users to be able to rate is – ahemahem.com/technology/

    1. Dario

      Hello, Yasr needs a postid to work, so you should it manually in your template something like this

      <?php echo(do_shortcode('
      
                                   
                               [Total: 0 Average: 0]
      ')); ?>

      Where xxxx is your post id (you can simply create a draft page and use that id)

      Best,
      Dario

  115. Jelle

    We are trying to change some default frontend labels, for example we would like to change the titles of the stars when hovering over them. Currently they are “bad, poor, ok, good, super”, we would something like “not at all, a little bit, ok, a lot,very much”

    We’ve found the same string in yasr-functions.php but editing this file is not really upgrade-safe I guess. Fiddling around with the .mo/.po/.pot files doesn’t seem to work either, because we’re not actually using a translation(?) .

    So what would be the correct way to make this work?

    1. Dario

      Hello, sorry for the delay of this answer.

      Unfortunately I can’t try this by myself, can you please try to copy and paste the “yet-another-stars-rating.pot” but with this name: “yet-another-stars-rating-en_US.pot”.
      Then try to insert your strings.

      Best,
      Dario

  116. jessica peters

    Hi, I just purchased the plugin with the 3 extensions, I wanted to know if it’s posible to combine multi set and user review, I enable both and I have now 2 review system instead of one.

    1. Dario

      Hello, thank you for your purchase!

      Multiset will be avaible soon in Yasr User Review, it is already on my to do list 🙂

      Best,
      Dario

  117. Vlad

    Hello. How can I change the size of stars in multi-set? I don’t use average, and individual ratings are shown with small stars. How can I make them medium or large?

    1. Dario

      Hello Vlad, thank you for using Yasr!

      This is not possible (yet) but this feature will be avaible soon!

      Best,
      Dario

  118. IOKIN PARDO ICHASO

    Hi I have just renewed the YASR PRO licenses for a new year but when I try to activate the license I’m getting a “This license is invalid” message.

    What I’m doing wrong?

    Regards.

  119. jahan

    hello Dario
    i use YASR and found it very usefull.
    my YASR works fine in posts and i could see stars in serach results in google.
    also i have one page (homepage) that i cloud see YASR works for it in Structured data in webmaster tools
    but i could not see any stars for that page’s search result in google!
    any idea ?

    1. Dario

      Hello, thank you for using Yasr!

      Yasr add rich snippets only in single post or pages 🙂

      Best,
      Dario

      1. jahan

        hello Dario
        i know that YASR works for posts and pages only.
        my prolem is that my YASR works for posts and could see it in webmaster tools also could see stars of posts in serach result in google.
        but i have 1 page ( homepage ) that YASR works for it and could see in webmaster tools but i could not see STARS in search result for that PAGE!

        1. Dario

          Ah, I see, if it works in the webmaster tools we can’t do anything, just wait (and hope) that google will index the stars 🙂

  120. Manuel

    Hi Dario. Is it possible to require a user to rate every line item in a multi set list?

    1. Dario

      Hello Manuel, thank you for using Yasr!

      This is not possible…at least not yet! 🙂

      Best,
      Dario

  121. Jerome de Guzman

    is their a way that the overall ratings will not be removed after a week? I am using the yasr for review rating and my employer is the reviewer. he adds the rate. so removing the rating per review should not be done. how do I do this? thanks

    1. Dario

      Hello, thank you for using Yasr!

      I just check up your page with the browser console, you’ve a js error that is causing the issue.
      I suggest to fix that first 😉

      Best,
      Dario

      1. LePetitBordeaux

        Thanks Dario, how i can find this JS ? it’s Facebook ? Analytics ? Or other ?

        1. Dario

          I suggest to deactivate your plugin 1 by 1 and see what it’s going wrong 😉 ( it could be even the theme to cause that)

          1. Dario

            Hello Jerome, thank you for using Yasr!

            Not pretty sure about the question, once an author vote the article, it will stay there until someone doesn’t reset the vote.
            If nobody reset the vote, it will stay there.

            Do you want to avoid another users to reset the vote?

  123. Kristoffer Nygård

    Hi! Is there any way to translate “Post / Page” in the ranking? I have successfully translated “Most votes”, “Highest rated” etc, but I can’t seem to get the translation for “Post / Page” to work. Any help?

    See image here:
    http://imgur.com/GAoBZqo

  124. Ludovic

    Ciao Dario,
    To validate your ratings as BlogPosting I firstly had 2 errors and 1 warning :
    1/ The url of the logo of the publisher was missing
    2/ The url of the Image Object was missing
    3/ The width of the logo of the publisher (or was it the BlogPosting’s Image object?) was wrong.

    I could not validate, whatever data I put in the field “Logo Url (if empty siteicon will be used instead)”.

    I have entered your code, and hardcoded my data and now it validates with all the correct data.

    I don’t know where the problem came from.
    But perhaps it’s coming from some confusion you make in the “Logo Url (if empty siteicon will be used instead)”. I don’t think it is a good idea at all to take the FAVICON as a LOGO, because the specifications for them in Google’s Structured Data Testing Tool are totally different :
    – Favicon’s dimensions can be from 16×16 to 512×512 or else. Favicons are not taken into account in Structured Data Testing Tool.
    – Publisher Logo’s dimensions MUST BE at least 240px wide to validate in Structured Data Testing Tool for the AMP pages, and this is very important for SEO !
    And :
    – The Image Object of the BlogPosting MUST BE at least 696px wide to validate in Structured Data Testing Tool for the AMP pages.

    Another problem is that I have my own json-ld script in my header, with a BlogPosting section. It was validating correctly before I installed YASR.
    So with YASR, Google sees 2 rather identical BlogPosting, and yours was containing errors… so I edited yours and removed mine. But perhaps you should say somewhere, for newbies : “if you’re already using BlogPosting somewhere in your code, remove it, or remove YASR, but you have to make a choice”. And if we choose to have our BlogPosting written by your YASR, then perhaps you could give us more info and more control, more fields, even just to display the data your plugin will use, so we can check whether it is correct or not. With the current version, all the json-ld writing is done in silent, mainly in yasr-functions.php without us watching and knowing what’s going on. We need to know.

    As a conclusion, I think you could perhaps reconsider the way you define the urls and dimensions of the Publisher’s Logo and the BlogPosting’s Image Object. Favicons and logos do really not play the same role and can not be confused.

    Apart from that, thank you for your plugin and all the nice job done, Im’ using the free version and it works great, better than other plugins whose code is outdated.

    1. Dario

      Hello Ludovic, thank you for using Yasr!

      You’re right, Logo and Favicon are totally different!
      I always reccomend to fill that form; hovewer, if for some reasons an user doesn’t do that, it’s always better to insert an image (even if with wrong dimension) that doesn’t use it at all.
      I think I’ll insert a link near that form to the google doc, to give more information to my users.

      We’ve to remember that Yasr is not a rich snippet / seo plugin. 99% of my users doesn’t know at all what rich snippets are, they just want the stars to show up in the serp (sad but true)

      This is why Yasr cames with just a few of settings… and if an user like you know what to do they can always do…that’s why in the code I’ve added this

      $filtered_schema = apply_filters( 'yasr_filter_schema_jsonld', $review_choosen );

      An user with some dev skill can easily use this hook to filter the result and insert all the info that he/she wants 🙂

      Have a nice day,
      Dario

      1. Dario

        Hello Kristoffer, thank you for using Yasr!

        In the plugin directory you’ll find a “languages” directory.
        Find the file with your language and with a software like Poedit you’ll be able to translate that 😉

        Best,
        Dario

        1. Kristoffer Nygård

          Thats what I have been doing with the other translations and they work just fine. I can’t figure out why it wont translate “Post / Page” when everything else is working..

            1. Kristoffer Nygård

              I agree, very strange.

              I used this shortcode:

              No posts found with these parameters. Try to remove some filters.

            2. Dario

              Ahhh ok, it’s a pro ranking!

              In the directory of Yasr Custom Rankings, open file yasr-cr-shortcodes on line 243 and 304 change this

              Post / Page



              to this

              " . __('Post / Page', 'yasr-custom-rankings') ."

              The you can use the po file in the language dir.

              Best,
              Dario

              P.s. WordPress is cutting the < th > tag, keep it in the code

  125. Mathieu Samson

    Hi,

    Since WordPress last update i’ve got an issu with the vote multiple.
    Here’s the code i get in the window where i should have the panel with the stars to set the vote :

    Warning: include(/homepages/31/d619169994/htdocs/clickandbuilds/latetedanslalune/wp-content/plugins/yet-another-stars-rating/yasr-metabox-multiple-rating.php): failed to open stream: No such file or directory in /homepages/31/d619169994/htdocs/clickandbuilds/latetedanslalune/wp-content/plugins/yet-another-stars-rating/lib/yasr-functions.php on line 285

    Warning: include(): Failed opening ‘/homepages/31/d619169994/htdocs/clickandbuilds/latetedanslalune/wp-content/plugins/yet-another-stars-rating/yasr-metabox-multiple-rating.php’ for inclusion (include_path=’.:/usr/lib/php5.6′) in /homepages/31/d619169994/htdocs/clickandbuilds/latetedanslalune/wp-content/plugins/yet-another-stars-rating/lib/yasr-functions.php on line 285

    Can you help me ? thank you !

  126. Pedro

    Olá,
    É possível importar os votos do plugin WP-PostRatings?

    Hello,
    You can import the votes of the WP-PostRatings plugin?

  127. Borja

    Hi! How can I use the NEW FEATURE: If auto insert is enabled, it’s now possible to exclude the single post or page. Thanks!

    1. Dario

      Hello Ashwini, thank you for your purchase!

      Just checked out the page, I see you removed yasr_visitor_votes shortcode and used yasr_pro_average_comments_ratings instead …so I think you’re done 🙂

      Let me know if I can help you!

      Best,
      Dario

  129. Ashwini Sah

    Hi… I purchased the user rating extension and activated it… and then I inserted the visitor’s review through shortcode

    [Total: 4 Average: 4.5]
    at the top of the post. The problem is ratings submitted through comments are not being reflected in visitor votes displayed on the top of the post.

    I want to collect rating through both the places – stars at the top of the post, and through the comments form, and the aggregate should be reflected at one place, preferably in the stars placed at the top of posts.

    And if that is not possible, I would like to gather votes only through comments, but would like to display the result at the top of the post. How can that be achieved?

  130. Michael

    Hi! I’m considering installing this and getting the extensions. Have a few questions. I’d like users to select a star rating for the page they’re viewing while leaving a comment, as you have on this page: https://yetanotherstarsrating.com/extensions/reviews-in-comments/

    1. If I require the user to be logged in to comment, is it possible to remove the name/email/website fields from the comment box?

    2. I only need one overall rating, not a separate one for the page author vs. visitors. Is this possible?

    3. Does the user’s rating AND it’s association to the page get stored in the database? I’d like to use it elsewhere in the code. For example, I’d like to sort my listing category pages by highest rating. I’d also like to display a user’s ratings in their public profile.

    Thank you!

    1. Dario

      Hello Michael!

      1) Yeah, in the settings you can choose if the user must be logged in to rate. If so, the only fields that will show up are

      Rating
      Title of your review
      Comment

      2)Yes

      3)YEs, it’s stored in the db
      3.1)

      I’d also like to display a user’s ratings in their public profile.

      This is not possible yet, sorry.

      Best,
      Dario

      1. Michael

        Great, thanks. To clarify 3.1, I already have a plugin that displays a user’s public profile. I’d simply need to include a field with your shortcode, or custom code the rating by pulling from the db. Is that possible?

        1. Dario

          There is not shortcode for this, you should write your own function 🙂

          (most of work is already done, you can use as starting point the function yasr_users_dashboard_widget_callback inside the lib/yasr-db-functions.php )

    1. Dario

      Hello Borja, thank you for using YASR!

      If you’re using auto insert, this is not possible yet, but will be avaible soon!

      Best,
      Dario

  133. Manuel

    Hi Dario. How do you require a user to be logged in before posting a comment? Under Settings => Yet Another Stars Rating: Settings => User Reviews (tab), I clicked on No for “Allow Anonymous?” It still allows non-logged in users to comment.

  135. Manuel

    Hi Dario. Is there a way to have one submit button that will submit both the user comment and the multi-set rating together?

  136. Alex

    Hello,
    I’m having an issue with the stars and average displaying when I paste the multiset shortcode into my custom posts. It was working yesterday, but now a number 1 shows up in place of the stars. Do you have any idea what I might be doing wrong? example here—> http://mywebesy.com/site/kindness-yoga/
    Thank you!

        1. Dario

          Hello Manuel!
          This is so strange, did you deleted your cache?
          do you have a link to your site?

          Best,
          Dario

  137. Manuel

    Hi Dario. I have been working on a system that is in test mode that uses the Multi Set List and User Reviews components. It’s about ready to go to live to production. What’s the easiest way to delete the Multi Set List ratings and User Reviews that was used in testing? (FYI…I would comfortable with going directly to the database and executing SQL statements if that is the only way to do it–just let me know what SQL statements to execute.) Thanks.

    1. Dario

      HEllo Ron!
      On Yasr custom rankings dir, open file yasr-cr-shortcodes.php and on line 258 change this

      <td width="40%" class="yasr-cr-visitor-right><div id="yasr_visitor_votes"><div class="$stars[class]" data-rateit-starwidth="$stars[px_size]" data-rateit-starheight="$stars[px_size]" data-rateit-value="$rating" data-rateit-step="0.1" data-rateit-resetable="false" data-rateit-readonly="true"></div>

      to this

      <td width="40%" class="yasr-cr-visitor-right><div id="yasr_visitor_votes"><div class="$stars[class]" data-rateit-starwidth="$stars[px_size]" data-rateit-starheight="$stars[px_size]" data-rateit-value="$rating" data-rateit-step="0.2" data-rateit-resetable="false" data-rateit-readonly="true"></div>

      then on line 294 change this

      <td width="40%" class="yasr-cr-visitor-right><div id="yasr_visitor_votes"><div class="$stars[class]" data-rateit-starwidth="$stars[px_size]" data-rateit-starheight="$stars[px_size]" data-rateit-value="$rating" data-rateit-step="0.1" data-rateit-resetable="false" data-rateit-readonly="true"></div>

      to this

      <td width="40%" class="yasr-cr-visitor-right><div id="yasr_visitor_votes"><div class="$stars[class]" data-rateit-starwidth="$stars[px_size]" data-rateit-starheight="$stars[px_size]" data-rateit-value="$rating" data-rateit-step="0.2" data-rateit-resetable="false" data-rateit-readonly="true"></div>

      Best,
      Dario

      1. Ron

        It seems like counting started over again for the following 3 blogposts. I don’t have a clue what happened. Could you please have a look at it? There were a couple of hundred votes already, so it would be great to get them back…

        http://festileaks.com/2016/04/wake-up-arcade-fire-gaan-we-slapen-2/
        http://festileaks.com/2016/03/53283/
        http://festileaks.com/2016/02/set-closer-knights-cydonia-muse/

        The other posts from this format are still doing fine. Looking forward to hearing from you again.

      2. Ron

        The charts are still with just one decimal. I’ve replaced the codes correctly. Could it be that I need to replace it on other places as well?

          1. Dario

            It does, but only “most rated”, add the same code on line 311.

            Never, never , never, reset _yasr_votes tab. There is where the rating are stored.
            The “individual votes” (_yasr_log table) is simply a table used to see stats and to check if something goes wrong with voting.

            There is a cookie to block an user to vote a same post or page. But if the cookie is deleted, he/she can vote it again.

  139. Ed

    hi
    instead of the do_shortcode

    I would like to call directly the function. Is it possible? something like shortcode_visitor_votes_callback() . thanks

    1. Dario

      Hello,
      the related function for that shortcode is shortcode_overall_rating_callback()

      Best,
      Dario

  140. Somorjit Konthoujam

    Hi just purchased “Yasr User Reviews” but license key is not accepting showing following.
    I’ haven’t been able to comunicate with yetanotherstarsrating.com. Most probably your hosting can fix this

    1. Dario

      Hello, just go in the YAsr Settings, open “Aspect & Styles” tab and insert this in “Custom Css Styles”
      .yasr-already-voted-text {
      display:none;
      }

      Best,
      Dario

  143. Awais Ashraf

    Hi thanks for solution, I have another issue, my customer is unable to rate any post everytime, and I also I have tested this after some time or after updating post rating many time I become unable to rate again, is there any limitation or how can I fix this issue?

  144. Ed

    Hi

    using the shortcode button on the post doesnt produce any shortcode (pressing the button nothing happens).

    thanks

  145. Kevin Lang

    Hi Dario,

    All of a sudden I keep getting this error:

    I’ haven’t been able to comunicate with yetanotherstarsrating.com. Most probably your hosting can fix this
    Warning: Cannot modify header information – headers already sent by (output started at /home2/klang54/public_html/wp-content/plugins/yet-another-stars-rating-pro/lib/pro/EDD_SL_Plugin_Updater.php:363) in /home2/klang54/public_html/wp-includes/pluggable.php on line 1228

    It looks like it is file EDD_SL_plugin_updater but I haven’t made any changes. I’ve also tried deacivating and activating the plugin but i’m still getting the error message. Do you know what this could be?

    Thanks

    1. Kevin Lang

      I’m still using the old YASR Pro version but my license has run out.
      I’ve renewed the license, but does this have anything to do with this error?

      Thanks

      1. Awais Ashraf

        Yes I have some development skills, basically I am developing this site for my customer, I have used “Posts in page” plugin and using template for blog where I have added your short code to give users ability to post their ratings on blog page and my customer want them sorted according to rank

        1. Dario

          I never did but this is a good starting point http://wordpress.stackexchange.com/questions/141125/allow-html-in-excerpt/141136#141136

          In your own function you should query the yasr tables: this is the code that the plugin use for show the first 10 rated posts: 

           $query_result_highest = $wpdb->get_results("SELECT (sum_votes / number_of_votes) as result, post_id, number_of_votes
                                            FROM " . YASR_VOTES_TABLE . ", $wpdb->posts AS p
                                            WHERE post_id = p.ID
                                            AND number_of_votes >= 2
                                            AND p.post_status = 'publish'
                                            ORDER BY result DESC, number_of_votes DESC LIMIT 10
  147. Awais Ashraf

    Hello I am waiting for last two days for your reply but if it’s not possible to add sorting option for my blog page with ranking then please refund and there is no need for this extension if it’s not possible to sort posts
    Thank you

    1. Dario

      Hello Awais, you wrote me on saturday (and you got answered) and then waited in sunday…You know, I’m not 24/7 on YAsr, I’ve got a work and a life too 🙂

      With Yasr RAnking you can’t sort post but build and customize ranking. It’s explained in this page
      https://yetanotherstarsrating.com/yasr-rankings/ and here too https://yetanotherstarsrating.com/extensions/yasr-custom-rankings/

      Please note that before purchase, you agreed to the Term & Condition. Here it’s write, in bold

      ” NOTE: refunds will not be granted if you simply decide not to use YASR or do not adequately understand what you are purchasing and why “

  149. Awais Ashraf

    I just want to sort posts with high ranking first and then in descending order therefor I bought yasr custom ranking extension, hopefully you can help me

    1. Dario

      Hello, thank you for your purchase!

      Can you please post a link to the page with the rankings?

      Best,
      Dario

  151. Awais Ashraf

    Hi I have purchased your plugin, I am using “Posts in page” plugin to create custom blog page and I have added your code to show rating on excerpts and it was working then I purchased your extension to sort those posts according to their rank but suddenly ratings are disappeared from that page, can you help me in this?

  152. Manuel

    Hi Dario! I am still having issues with the following:
    (1) How do you suppress/remove the overall impression star rating that appears right above the multi-set group?
    (2) How do you remove the star rating from the bottom comments section right above the title of the review?

    To further clarify what I am asking, I created the following PDF containing screen captures:

    https://dl.dropboxusercontent.com/u/43494156/YASRQuestions.pdf

    (1) is on page 1 of YASRQuestions.pdf.
    (2) is on page 2 of YASRQuestions.pdf.

    Please advise. (Let me know if you have any issues with the link above.)

    1. Dario

      Hello Manuel!
      1) That is appearing because you’re using the auto insert. You can disable it in the settings 🙂
      2) Same as above, but here if you want disable it in the single post or page, just open the edit screen and on the top tight you have a box with this text “Check / uncheck to enable/disable reviews in comments” disable it and you’re fine! (I’ve just released tasr user review 0.0.8 update it first 😉 )

  153. Manuel

    Hi Dario. (1) How do you suppress/remove the overall impression star rating that appears right above the multi-set group? (2) How do you remove the star rating from the bottom comments section right above the title of the review? (I want the user to just rate using the multi-set and no other star rating mechanism should be shown on the page.) (3) How do I display historical multi-set ratings containing the user’s name and the corresponding multi-set rating given by that user? (The listing owners would like to know how each user is rating their business based on the different criteria and not just the collective average as displayed on the top part of the page.)

  154. Dan

    Hello, I recently installed YASR. I am only using the stars in subdomains, thus I am not able to use the Google Markup Tool from Google Webmaster Tools (I’d need to verify every subdomain I think…) to tell Google where the ratings are located at.

    Does Google will just pick up the stars by itself and show them in the search results? Domains are such as: https://whatsapp.descargar.mobi

    I have seen I dont have any error under the structure data testing tool but I don’t see anything stars-related there.

    1. Dario

      Hello, update to version 1.2.5 and you can find in the settings -> Multi Set tab a new field where you can to select if show or not the average in all sets.

      Best,
      Dario

      1. Dario

        if so, I suggest to put your javascript and related function in your child-theme, it should work and changes will stay there even after updates.

        1. Dario

          You’re right, at least for now yasr doesn’t store users that vote on a multi set.

          Best,
          Dario

          1. Manuel

            Hi Dario. Thanks for the quick response as always! With regard to question (3), is it possible for me to extract the information from the database directly? My initial analysis of your database structure would seem to indicate that the tables do not allow for that level of detail (unless I am completely mistaken). It seems that only aggregate information is stored, and I would not be able to query what any given user scored a business based on the multi-set criteria.

            1. Dario

              Hello Dan, thank you for using Yasr!

              If you haven’t any error, stars should appear in the serp, no matter about the subdomain.
              Sometimes it just need a few of days, sometimes up to 2 or more months…so we can only hope & wait 🙂

              Best,
              Dario

  155. Premchand Katuri

    Hi Dario, I want to add Entertainment Reviews on my website and for that i just purchased the three extensions licenses and I only see “Product, Place, Recipe, BlogPosting” Item Types but no Movie/Film post type? How to add a movie review post type or should i use one among those four types for my film reviews.
    Sorry if my question seems stupid, I’m a bit new to WP!
    Thanks for your time. 🙂

  156. Audi

    Hello Dario, Im using the multiset for visitors, but i want to hide the stats, how do i do this? I have over 200 pages, i hope you have a easy solution..

    1. Manuel

      Hi Dario! No AJAX calls here. I created a two dimensional array with “hard-coded” values on a separate PHP file, and the values from that array are displayed accordingly depending on which row the user clicked. (I changed the event trigger from mouseover to click, because it the user experience was annoying.)

  157. Brandon

    I import alot of my posts using a cvs bulk importer. Is there anyway I can assign my custom field to YASR so I dont have to manually create a rating for each post?

    1. Dario

      Everytime you update a plugin, wordpress just remove the old directory and then upload the new one, this is why you loose your changes

      If you wish to preserve it you should use a child theme and insert that in your functions.php file.
      What kind of changes you did? Maybe we can use an hook so we’ll not loose any changes

      1. Dario

        No, it just save the new settings in the db.

        So do you do an ajax call on stars hover in the yasr_visitor_multiset ?

        1. Dario

          Hi, sorry for the delay of this answer!

          No, there isn’t support for Movie (At least not for now). If you want just to show the stars in the serp, you can use the “Product” type, or if you wish more power you can integrate yasr with a rich snippet plugin 🙂

          Best,
          Dario

          1. Premchand Katuri

            Dear Dario, I’m using explicit ratings theme for my film reviews website. I want to install your plugin there and use “Aggregate Rating”, Will it work out or will it gets conflict with the theme’s rating system. Kindly let me know.
            Thanks for your time. 🙂

            1. Dario

              Hello Manuel!

              1) From version 1.2.5 just go in the yasr settings, “Multi Set” tab and select “No” to this question: “Show average?”

              2) I guess you’re using auto insert. Disable it

              3) This feature is not avaible for now!

              Best,
              Dario

  158. Manuel

    Hi Dario. I had added custom code to yasr-functions.php and yasr-functions.php to support an enhancement.

    (1) Besides upgrading to newer version of the YASR plugin, what other activity would cause custom code to disappear?

    (2) Is there a way for me to be able to preserve my changes when an upgrade or some other activity [from (1) above] happens?

    Thanks.

    -Manuel

  159. Enrico

    Dario, love your plugin. I set it up to use the visitor votes. Mainly for better CTR in serps. All works well and Google shows the stars/votes in Serps. Today i saw via site:website.tld that a lot of rating removed by Google. You know that problem? Any hint what´s to do?
    Best Regards
    Enrico

  160. Franck BARBIER

    Hello, how can we achieve integration directly into the single.php file?
    What is the php code to insert to display the rating?
    thank you !

      1. Dario

        Hello Charles, thank you for using Yasr!

        If you want to create a top 10 ranking from your rating, you’ve to use yasr_top_ten_highest_rated shortcode. But this, will only show up the top 10 rated pages/post.
        You could resolve this with yasr custom rankings extension, but it only works with category…so for example, when you write about attraction asd you’ve to add as category “section” a and “park 1”. This is, (at least for now) the only way to do it.

        Best,
        Dario

  161. Sanjeev Kumar

    Hi Dario,
    I have bought the Yasr User Reviews – Single Site, but how to install it?
    I could not find it.

    Your immediate response will be helpful.

    Thanks.

  162. Charles Boisvert

    Hi,

    I’m new to this. I have a site about a theme park. Each attraction is located in a section of the park which is in the park itself. Each of them has a page. Let’s say that there are 200 attractions in 15 sections of 4 parks !

    I want to use YASR for the attractions pages to give my evaluation first and then allow my visitor to add their own rating on it. At this point I have no problem

    I would like, on the park page to add a ranking of the 10 best attractions of the entire park according to me.

    My problem is because of the category… I use pages…

    I did create a hierarchical taxonomy in which I locate the attraction . So I have

    – park 1
    –section a
    —attraction asd
    —attraction hjk
    —attraction mmm
    –section b
    —attraction uio
    etc…

    each one when created has a ID

    How can I, on the page park 1, list the top ten attractions of the park ?

    Thanks !

        1. Tim R

          No- I’m hoping there will be no words after the stars before and after the user does the rating. Before the user does the rating, I want the stars to appear blank. After the user does the rating, I want the stars to only show what the user just picked. So the average is never visible to the user. Thanks

          1. Dario

            Yep, I understood this, what I need is a screenshoot of your browser console (just press f12) to see where is the error 🙂

            1. Tim R

              No, I’m not using any multi sets. I use visitor votes on multiple pages and only logged-in users can vote. Thanks

  163. TB

    Salve, stiamo provando a utilizzare il suo plug-in ma, data anche la nostra incapacità, abbiamo un problema:
    se un utente, dopo aver espresso una primaria preferenza cliccando con il mouse sulla stellina, cambia (prima di salvare il voto) la valutazione cliccando su una nuova stellina, risultano due voti differenti nella somma complessiva. E’ possibile evitare il verificarsi di codesta situazione?

    Cordiali saluti
    TB

  164. Tim R

    Hi Dario! Quick question — is it possible to make it so the stars are not filled in with the average rating? I used this:
    .yasr-total-average-container {
    display: none;
    }
    but it still shows the average score to users by how many stars are filled in. Instead, I would like them to be unfilled, no matter the average.

    1. Dario

      Hello Tom, thank you for using Yasr !

      Can you please try to add this on file lib/yasr-functions.php inside the plugin directory, on line 322

      if ( is_shop() || is_product () ) {

      return $content;

      }

      Let me know!

      1. Tom

        Hi Dario,
        perfect, thank you very much.
        My CSS removes the visual stars in the shop, your code removes the structured date.
        Just tested it, and it works just fine.
        Thanks for your help,
        have a good day,
        Tom

        1. Eirikur

          I did change my theme, but that’s it, and the dashboard is still the same. I cannot rate my posts – no stars are visible in YASR-box. When I publish my post, the rating looks like 0 stars, but the visitors can still give their own ratings…
          I can send you a screenshot of how it looks.

  165. Eirikur

    Hi Dario
    I’ve been using your plugin for a few weeks and been happy with it.
    Suddenly I am not able to assign a rating when writing a new article. I am the only one putting content on my site and no settings had been changed for a while when this happened. I can only assume it has something to do with the latest version (using version 1.2.3).
    What has gone wrong?

  166. Tom

    Hi Dario,
    is there a way to exclude YASR from Woocommerce pages?

    I currently hide it via CSS, but Google still recognizes the blog ratings that I have set as default for the product pages. On the Product Pages, I do additionally have the product ratings, and since I’m not sure how Google handles a ratings mixture like that, I’d like to really exclude the YASR ratings on WooCommere pages.

    Is there a way to do that?

    Thanks a lot … and by the way: I’m really happy with the plugin! Works great!

    Cheers,
    Tom

      1. Ed

        Hey Dario,

        Thank you for your response. I can show multiset form using No Set Found with this ID . How to show the rating result in shortcode or custom function?

        Thank you

        1. Dario

          Hello Ed, thank you for using Yasr!
          Not pretty sure to get what you mean 🙂

          Do you need to get the vote from which shortcode? Overall rating or visitor votes?

          Best,
          Dario

  167. Ed

    Hey,

    Thank you for the great plugin! I love it! I need to show average voting from my multisite rating using shortcode or custom code. How to do it?

    Thank you

  168. Mike Nodding

    Hi, the license activation for custom rankings isn’t working on my site – field to enter key isn’t appearing. have deactivated and activated again but no luck. It was working at some point because i activated it. Any ideas? cheers

    1. Dario

      Hello Alper, thank you for using Yasr!

      I’m glad you’ve resolved with the translation, if you wish, sand me the .po file on my email address at d DOT curvino @ tiscali DOT it , so I can include it into Yasr! (if you don’t want to sant it, remember to save it elsewhere, or everytime you update the plugin, you’ll lose your translation)

      What shortcode are you using? overall rating or visitor votes?

      Best,
      Dario

      1. Dario

        Hello Simon, it wasn’t on yasr-ajax-functions.php but in yasr-functions.php. Open this file and find this

        $date = get_the_date('c');

        $date_modified = get_the_modified_date('c');

        and comment it out, like this:

        //$date = get_the_date('c');

        //$date_modified = get_the_modified_date('c');

        Greetings,
        Dario

  169. Simon

    Hey Dario

    Where do i remove the date so it doesn’t show in the SERP.

    Before the latest update is was in: yet-another-stars-rating/lib/yasr-ajax-functions.php

    Is it still there?

    Please let me where and what line to edit.

    1. Alper

      I’ve solved it. the problem is the name of the file. The ones who are going to translate it must rename the po file like yet-another-stars-rating-tr_TR

      Now i want place the rating on the left. Not it appears on the right. How can i do that?

  170. Alper

    Hi, i translated it into Turkish, but the problem is That translation does not appear in the website and the language remains as english even though i deleted all language files. What should i do in order to make it appear as Turkish?

    1. Dario

      Remember to NEVER translate the plugin into the code: use the .po file instead 😉

      With this “jump” you can never use Multi Set for visitors, but maybe you don’t need this at all.

      To translate that words is already possible in the settings ( Custom text to display AFTER Visitor Rating )

      Best,
      Dario

      1. Chris

        yes i had jumped directly from 0.8.x coz i had made some translations inside the code and i had to re-do them on each update. It seems like the problem is fixed now. You have added new options on admin panel and i had to set the new options. After i made these settings today, stars appeared again normally.

        PS: It would be great if you offer on admin side to translate these words: [Total: 3 Average: 4.3/5]

  171. Chris

    Hello, i am using star rating since version 0.8.x and i updated to latest version and the

    [Total: 4 Average: 4.5]
    stopped working. Any idea? I have many visitor votes for many pages and i don’t want to lose them

  172. Romain

    Hello,

    Is it possible to use this service in order to get customer feedback about content, like articles for example? Knowing that we have hundreds of pages of articles on our website and we’d like to be able for customers to give their opinion.

    We’d like to proceed that way in order to improve our Google referencing: could this be the efficient way to do it?

    Thanks!

    Romain

      1. Manuel

        Hi Dario. After updating to YASR 1.2.2, a number now appears next to the 5 stars which equals the numbers of stars selected. Is there away to suppress this? I don’t recall this number appearing before the update.

  173. Tom

    Dear support,
    In general, YASR works great on my site. Just some minor issues that are related to the caching that my website hoster WPEngine is using:
    – People can vote more than once because the message “Thanks, you already voted” does not appear
    – The current number of votes appears after you voted, but an outdated number might show on the page before you vote.

    WPEngine would be able to exclude certain paths from caching. Is there a path that they could exclude which would make YASR work better? So that somehow only the YASR element would be excluded from the cache? That would be awsome, because caching is vital totay – and at the same time, I really want to show ratings.

    Thanks for your help,
    Tom

  174. Manuel

    Hi Dario! Is it possible to add more fields on the comment form in addition to the Review Summary and the Comment? The date of the visit would be a field that would be useful.

    Thanks.

    1. Manuel

      Hi Dario. Thanks for the reply! Let me try to explain (1) better. Let’s assume I have a multi set list with three items named A, B, and C for which a user gives a 2-star rating for A, a 3-star rating for B, and a 4-star rating for C. I would want to automatically calculate and set the Overall Impression rating to a 3-star rating (i.e. the average of (2 star + 3 star + 4 star ) divided by 3). If this is possible and the Overall Impression is a calculated field, it would also need to be read only.

      Does this make sense? Let me know if it’s any clearer.

      Thanks.

        1. Manuel

          Does modifying any of the settings from the dashboard (Settings -> Yet Another Stars Rating: Settings) trigger a refresh of the code that might account my code changes disappearing?

          My changes are DHTML related. When the user hovers/clicks on a specific criteria in the multi set rating list the page shows specific criteria for the ranking. I am interested in finding out more about this hook that you mention.

          1. Dario

            Hello Brandon, thank you for using Yasr!
            This is not possible yet with a custom field, you can work around this using a query in into your database.

            Best,
            Dario

  175. Manuel

    Hi Dario. I am using a multi set ranking list. Is there a way to derive the user’s Overall Impression rating by taking the average of that user’s individual ratings on the multi set list? If so, the user’s Overall Impression rating would also need to be set to read-only since will be calculated.

    Also, is it possible to display the current average rating for a business as the average of all the ratings from all users that have visited that business? I see a rating displayed on the top of the page, but it seems to be editable and not read-only. Again, it would need to be read only since it would be calculated as the average of the cumulative visitor’s ratings.

    Thanks.

    1. Dario

      Hello Manuel, thank you for using Yasr!

      1) uhm…not sure what you mean…can you please ecplain better?
      2) Do you need something like yasr_visitor_votes_readonly ?

    1. Dario

      Hello Franck, thank you for using Yasr!

      I see you’re using another ratin plugin too, can you please disable it?

      Best,
      Dario

  177. Thomas Haubner

    Hi!
    I just installed YASR and bought the styling add-on.

    I noticed one bug and I have one feature request and one question:

    1.) The German transtation of “Average:” Does not work. It’s in the PO file, but is not translated.
    2.) It’s good that I can edit the text before the stars and the text next to the stars in the settings. But could you please also add the text that is displayed after the visitor rated, when the results are displayed?
    3.) I’d like the stars to stand in one line, and the text that is currently displayed next to the stars in the next line. Obviously html like will be erased. How can I add this line break?

    Thanks a lot,
    Tom

    1. Dario

      Hello Thomas, thank you for your purchase!

      1) Already answered on wordpress.org forum 🙂
      2) I’ve added this on my todo list!
      3) In the settings, open “Aspect & Styles” tab and add these lines on “Custom css Styles”

      .yasr-total-average-container {
      display: block;
      }

      Best,
      Dario

      1. Thomas Haubner

        Hi Dario,
        perfect, thanks for the quick reply 🙂

        OK, I will search for the info for 1 … haven’t see it for some reason.
        2: Cool, thanks 🙂

        Yep, custom CSS works perfectly for the initial text & stars, thanks.
        Is there also a code to also get the line break for the text that is displayed after somebody who is not logged in has voted?
        Thanks,
        Tom

  178. James McDonald

    Recently, my site had issues with your plugin where under every post I published, a random word would appear. Now the word EAT is appearing for no apparent reason, any ideas on how to get rid of it? Thank you.

    1. Dario

      Hello, this is pretty strange…are you using the last version of yasr?
      Can you please post a link where this happens? (I can’t find one, everything works fine to me)

      Best,
      Dario

  179. Gary Jones

    We have been searching exhaustively for a ratings plugin that would allow visitors to rate hotels, restaurants and other things on our sites about Ecuador and under categories specific to what they are rating, for example, service, food quality, cleanliness, value for a restaurant. We are currently using a plugin called Image Hover Effects Pro which does a nice job of popping up information and can include things like a “book now” button with a link; however, it does not work with shortcodes yet. We would want the rating criteria to appear below the particular listing.

    This is a working page for hostels – http://www.otavalotoday.info/where-to-stay-hostels/

    Thank you.

      1. Dario

        Hey, I’m not online 24/24 7/7, give me a couple of hours to answer 🙂 (please keep in mind that I do this only on my spare time, and most of times for free)

        Your site is password protected again, so I can’t do tests, I can only guess that you’re using a caching plugin that is causing this…are you using caching plugin? IF not, try to disable all your plugin 1 by 1.

        Best,
        Dario

        1. Dario

          Other error “Sometimes stars rating total and average is not getting updated when I try to vote for the second time.” is supposed to work like that as this plugin doesn’t enable anyone to vote for the second time. Thanks for your help.

          This is true for non logged in users, but when an user is logged in should be able to update always the vote

          New error which is v.trivial: Review type is not updated in the yasr_votes table. It is always Null even though I have chosen the Item type as Recipe.

          This is so strange, I’ve just tested it and it’s working here. Hovewer, you can change the default type in the settings

          About the date I’ll check into it, thank you!

      3. Thahira

        I have disabled the admin option “Do you want show stats for visitors votes?” Then the error of ”
        When I voted on details page, the page gets refreshed and loaded with the top of the details page followed by the home page. ” is fixed. Other error “Sometimes stars rating total and average is not getting updated when I try to vote for the second time.” is supposed to work like that as this plugin doesn’t enable anyone to vote for the second time. Thanks for your help.
        New error which is v.trivial: Review type is not updated in the yasr_votes table. It is always Null even though I have chosen the Item type as Recipe.
        Another minor error: Date is not getting updated in the yasr_logs table when the vote is updated. (function yasr_update_visitor_rating_callback () ).

    3. Ante Matulic

      Hi Dario, I just tried again and everything works perfectly now. Didn’t try deactivating any plugins or whatsoever, but just updated the theme and wp installation… Thanks for help and support!

    1. Ante Matulic

      btw I just tried deactivating the plugin, updateing it and then reactivating it again, but I got 500 error again. Also, I tried updating it when all other plugins were deactivated, but got the same result.

        1. Dario

          Seems like you’ve some js errors on your page that cause the issue. I suggest to try to disable all your plugins 1 by 1 and see what is wrong (I noticed you use a caching plugin and cdn, try to disable them first and delete all caches)

            1. Dario

              Hello Gary, you can create a multi set , and then place it with a shortcode where you want.
              You can easili do this with the free version of Yasr, give it a try 😉

              Best,
              Dario

  181. Ante Matulic

    Hi Dario,

    Thanks for great plugin.

    I’ve tried to update my current version 1.0.0. to 1.1.8 and right after update I get 500 server error on all my pages both in frontend and backend.

    I would appreciate your help with this.

    Thanks in advance,

    Ante

        1. James McDonald

          I use the star rating whenever I or any of my movie reviewers critique a movie or musical show. Just FYI, we don;t use it on pages that are just informative, ie. movie news, interviews, etc.

            1. Dario

              Hi Markus, sorry for the delay of this answer.

              I can do this for you, but I need some days cause now I’m very busy with development and real life outside yasr 😀

              Can you please remind this to me next friday?
              Best,
              Dario

            2. Markus T.

              Hi Dario
              actually I am thinking of single rankings for Multi Set items.

              Example:
              Post 1, Multi Set w/ A(3), B(2), C(5)
              Post 2, Multi Set w/ A(4), B(1), C(4)

              My desire:

              Ranking for A: Post 2, Post 1
              Ranking for B: Post 1, Post 2
              Ranking for C: Post 1, Post 2

              Sorry for confusing you in the first attempt 🙂

            3. Dario

              Glad to help 🙂

              Your site is awesome and is one of that who use Yasr in all it’s potential 🙂

            5. Dario

              Oh, I see, no, this is not possible (at least, not yet) in yasr without adding some code!

              Best,
              Dario

  182. Mage

    Hi,

    The plugin is really good and useful, but I’ve noticed that in the last updates (I have the 1.1.7) the word “product” appears at the end of every single post, even when I’m not using the plugin. Is there any way to remove or hide the word?

    Thanks

  183. James McDonald

    Hi Dario, I love using your plugin but recently, underneath every post I publish, the word PRODUCT is appearing. It never used to do that but I cannot stop it from appearing. What can I do? Thank you.

  184. Robert Stracke

    Hi Dario, since 1.15 something went wrong – instead of stars is only shown the word ‘other’ – please fix or offer a downgrade!
    thx Robert

    1. Markus T.

      Dario, I totally understand that this is effort on your side.
      Any chance you add that at some point to the plugin (I can wait, at least a bit…) or maybe put it into an extension?
      Or do you have an idea how I can solve my problem?

      Best, Markus

      1. Dario

        Hello Markus, thank you for using Yasr!

        So, if I get what you mean, you need an average from a multi set, that’s right?
        End later a ranking that show all the averages from the multi set ?

  185. Markus T.

    Hi Dario
    congrats on the plugin, I really tried each and every rating plugin available, and your plugin seems the best (at least for me and my purpose)… 🙂

    One question I actually do have:
    – will you provide a widget for displaying rankings within multi sets? Or am I missing something?

    Example:
    I have a private travel site where me and my girl document travels. Different days, during different holidays. With a Multi Set I want the two of us vote e.g. on “Nature”, “Action”, “Relaxing”, etc. –> so each post will have two votes for each Multi Set.
    On a separate page or sidebar I want to get the top 10 “Nature” days, top 10 “Action” days, top 10 “overall” days. Would that be possible to achieve currently, or would this be an enhancement?

    Thanks for your great work, looking forward to your answer.
    Best, Markus

    1. Dario

      I’m so sorry, there was a bug I’ve fixed, try again now with version 0.0.4 (remember again to delete all your caches)

      Happy new year,
      Dario

  186. David Trounce

    Dario,

    I purchased the custom rating addon but using it’s short codes ruins all the formatting of the ratings. Stars disappear and there are other problems with the addon (ir its compatability). How can I get in touch with you for support.

  187. Christian Reischl

    tried to add 2 more pages in my account here and it shows 7 active but the pages are always show invalid

  188. Christian Reischl

    need help i purchased unlimited pages and after 5 pages i get error – This license is invalid

        1. Testing

          Is there any way I could have a flat star? None of those styles in that screenshot will match my site very good.

          Also, do you have a demo of star ratings in comments?

          1. Dario

            Hi, thank you for using Yasr!
            If you want to show a rating from another post or page, you’ve to use the postid parameter, e.g.


            The postid is an unique number that wordpress give to every post or page. This is a link that explain how to easily find the post id of all your post or page.

            Best,
            Dario

          1. Dario

            That rating is the “overall rating” that will be shown through the shortcode yasr_overall_rating
            This will never override the user’s votes, that instead will work throught the shortcode yasr_visitor_votes
            Please see this video tutorial https://www.youtube.com/watch?v=M47xsJMQJ1E& or you can find a working demo here https://yetanotherstarsrating.com/yasr-basics-shortcode/

            About the stars look’s this feature is avaible in Yasr Pro, unfortunatelly there is not a trial version for the pro plugin, hovewer this is a screenshoot of the settings panel

            LEt me know if you need more info 🙂

            Best,
            Dario

  189. Silvio Berger

    In version 1.1.0 I can add a custom text after the rating, but HTML doesn’t seem to work anymore?! (I had 5/5 (3 votes) before and that worked perfect…)

      1. Testing

        Thanks! Few more questions..

        What is the purpose of being able to set a rating in “Edit Post/Page”? Is that like a manual override? What happens if I accidentally rate a post that way? Can I go back to the actual average rating?

        Can I change what the stars look like? (Not just the size.)

        Can I trial the pro version of the plugin?

          1. Dario

            Ah, if you need the autoinsert for the multi set, this feature is not avaible yet, but will be soon 🙂

            Best,
            Dario

  190. Testing

    It seems you can only show the overall rating if it’s on the same page the review is on. I would like to show the average/overall star rating on any part of my WordPress site. Is this possible?

  191. John

    Hi Dario,

    Added short code in page but stars don’t show?

    It was working fine yesterday however…. And it works on other sites..

    Any ideas?

    1. Bo Percival

      Hi Dario,

      Thanks for the quick response.

      I am hoping to have it automatically insert it in to each custom post and have the rating for each post logged. We are trying to use a multi rating system for a listings directory.

      be-app.me/find

      Thanks!

      bo

    1. Dario

      Hi Bo thank you for using Yasr!,
      I use Custom Post Type myself (on my personal site) and it works: can you please share a link to your site?
      Do you use auto insert or do you please shortcode manually?

      Best,
      Dario

  193. Bo Percival

    Hi there!

    A really cool little plugin, although I am experiencing a similar problem to many. I cant get the rating to show up on my custom post types. It’s the whole reason I bought this problem, so would there be any updates on why this may be? Thanks,

    Bo

      1. Dario

        Ok, that is another error very similar to this one

        Hovewer, I’ve fixed the little bug on version 1.0.3 and I hope to release version 1.0.4 tomorrow.

        Best,
        Dario

        1. Gaurav Kochhar

          Plz provide link for 1.0.2 and how much time will it take to fix this.
          We desperately need this solution 🙂 Thanks. Also is it working in any provesrion i can buy it, I will be happy to buy from such a fast, serious developer

          1. Gaurav Kochhar

            Hi dario,

            We have two custom post types wedding, listings(Vendors)
            We need a plugin where we can create a poll page

            Asking
            how was gaurav and vandna wedding(weddingpostid)
            ***** Comment To be filled

            How was venue
            ***** {Default comment(In Wedding of (title) weddingPostid and link to it)}

            How was food
            ***** {Default comment(In Wedding of (title) weddingPostid and link to it)}

            How was Decor
            ***** {Default comment(In Wedding of (title) weddingPostid and link to it)}

            How was bridal
            ***** {Default comment(In Wedding of (title) weddingPostid and link to it)}

            Net Net in Breif we can collect ratings for multiple posts and comment for one post and default filled comment for all other posts option in that page.

            In wedding of gaurav and vandna all users are emailed a page cerate on website
            asking how was

            [gaurav and vandna wedding and rate and comment]
            one parent node

            how was (venue theumrao)
            rate and default comment in the wedding of weddingid above title and link

            how was (food by saffron caterers)
            rate and default comment in the wedding of weddingid above title and link

            and variable child node

          2. Gaurav Kochhar

            Hi dario, while browsing site i found a solution but that only display, is there anyway i can submit through this page i have created

            https://www.weddingscrown.com/1199-2/

            [Total: 0 Average: 0]

            [Total: 0 Average: 0]

            [Total: 0 Average: 0]

            [Total: 0 Average: 0]

            I wish if i can submit rating through this i will be lucky to start my site, I even tried force user signup to do this but it didt worked
            olz help

            2. Dario

              I removed the link on the post above as your request.

              I think is just a caching problem: as you can see I use Firefox and is working fine. If you try to delete your cache from firefox it should work.
              If you are using a caching plugin, empty that cache too.

            4. cityguide

              wow i not tried it to choice different browser bec on the side with other theme it works also but i can see it on safari but not on firefox.

              i use firefox 41.0.2 on osx 10.11.1

            6. cityguide

              thx for so fast replay .. hmmm why i cant see it ? ok will search what happen .. how i can remove the link i sent before again . dont like any posting of my page?

            8. Dario

              I guess you’re talking about the multiset field.

              If so, open file lib/yasr-settings-functions.php find and change all the “23” you’ve in that file!

              Let me know!

              Best,
              Dario

            9. Dario

              Hi, thank you for using Yasr!

              You can find your stats on dashboard, in the “Recent Ratings” widget.

              Best,
              Dario

            10. Thahira

              It is a test website. Thats why I’be put the authentication. I’ve removed the authentication now. You could have a look at it now. If you need any more details, I am available to provide. Please sort this out. I’ve tried in more than one browser. Still the same. I dont understand why.

  194. Daniel

    Hello Dario! Great work on the plugin!

    I’m trying to insert the shortcode of the rating of specific posts inside a cell of a table in another page.

    I’ve read a lot about PostId, but I haven’t figured out how to see or set the PostId on the Post so I can call it somewhere else. Is it the permalink? Or should I use something like this:
    Post >

    [Total: 4 Average: 4.5]

    Cell of table on another page >

    Plus, you’ve mentioned Recent Rating link in the Dashboard, but I simply cant find it. I’m on 1.0.5 with WP 4.3.1.

    Thanks in advance.

  195. Max

    Hi Dario,
    how can I configure the “name”?
    When I test rich snippets I always get “geschrieben von max_zi****@gmx.de” as result for “name” in the html-code. Anyhow, Google even seems to not get a name at all. It says “name: Fehlt und ist erforderlich” (name: missing mandatory value).

    The html code is as follows:

      geschrieben von max_zi****@gmx.de average rating 5/5 – 2 Besucherbewertungen

    Can I configure the name in the premium version?
    Thank you!

      1. Dario

        Hi, thank you for using Yasr!
        Yes, you’re right, in the last version this function doesn’t work, you can try to install yasr 1.0.2 to make this work.

        I’ll fix this asap.

        Best,
        Dario

  196. Gaurav Kochhar

    Hi Dario,
    I was looking to create multipost rating page(Not multiple ratings per post) so that we can collect review per single page.
    Your plugin is actually awesome it saves data in our database and works on post Id.
    My core requirement is we are hosting wedding vendors directory.
    purpose is to create ratings for multiple vendor(Posts on a single page)
    I would love to go for pro version if this works with ur help.
    Thanks

  197. cityguide

    i am member and bought the unlimited vers and use it on a view pages but on the page i use the javo template (any other plugin same) it not working ? it shows up like this
    edited
    no voting possible ? but settings bouth sides same .. javo framework didn’t let it work

          1. Ante Matulic

            Thanks for your prompt response. I’m not sure if you want me to upload latest version via FTP or do something else? If you want me to do so, please let me know where is my data stored so I don’t loose all ratings throughout my website after update. Thanks once more! Ante

            2. Ante Matulic

              Also, is all plugin data (including ratings) stored in /wp-content/plugins/ yet-another-stars-rating/?
              If so, I can try uninstalling the plugin completely and then reinstalling latest version and see if it will work. If this doesn’t work I can just pull the yasr folder from the backup and have everything back to this state.

            3. Thahira

              I’ve found 2 errors. Sometimes stars rating total and average is not getting updated when I try to vote for the second time. But the message says “vote updated”. Some other times, When I voted on details page, the page gets refreshed and loaded with the top of the details page followed by the home page.

  198. Jason Backus

    I have some specific integration questions. 1) Can a verbal review or testimonial be taken at the same time as star reviews, and 2) can those combined elements be displayed as a testimonial ‘showcase’ on a page? Thank you.

  199. Jason Backus

    I need some instruction on increasing the field length from 23 characters to something around 100.

    I have already modifies db to field_name varchar(140) but to no affect. What have I missed?

    Thanks

  200. dw

    I like the plugin, but the plugin site says the free version provides stats. Are the stats collected somewhere, or does that just mean they are avaiable post-by-post? (I’d like to be able to see which posts are getting ratings, and what the ratings are.)

    1. Dario

      Hello, thank you for using Yasr.
      Don’t know why, your previous comment was marked as spam by askimet.
      I can’t access to your site, it ask for username and password. Of course there isn’t any error in the js 🙂

      Best,
      Dario

  201. Andreas

    Hi Dario,

    We have been using GDStar for multisets and now it is time to migrate… Your plugin looks like a good choice!

    I was wondering if you are available to hire for a project and work on custom development requests.

    We want to add an extra dimension to the ratings (for example year). We want to create something like a “rating card” where first you select the year and then you rate each individual criterion.

    Let me know your thoughts on this and where we can contact you.

      1. Thahira

        Please reply to my query asap. My website http://www.ShareRecipesnow.com is not displaying the yasr_visitor_votes neither on the home page nor on the recipe details page on the front end . In php files, I am using echo do_shortcode(‘

        [Total: 4 Average: 4.5]
        ‘); to display the yasr rating on the home page. Nothing is displayed. On the details page, only the words before stars are displayed. Where is it going wrong. No cache plugin is installed. The html part of yasr is displayed but not the stars. So something wrong with your js? Please provide support asap.

  202. cityguide

    hi guys plese have a look what script is wrong on my page bec cant vote ? install was very easy but its not possible to hover and vote ?

    thx a lot

    1. Dario

      Hi, thank you for using YASR!

      If I understood, you wish to let your users to rate a page, so you’ve to use this shortcode

      [Total: 4 Average: 4.5]
      .

      You can find more info in the faq and on the demo site.

      Best,
      Dario

  203. Jasmine

    Hi Dario,

    Can the pro version be used with Disqus or Facebook comments? If so can you show an example?

  204. Gadima

    How can I make the field “Review Summary” required? Because if an user not fill that field he will comment without rate…

    1. Dario

      Hi, thank you for using yasr.
      Yes it’s true, this is wanted to allow users to comment without leave a review.
      Hovewer, I put this feature on my todolist and I’ll add it soon.

      Best,
      Dario

  205. Luis

    HI,

    I am testing your plugin and I have some questions:
    1.-In the rich snipped, I do not want to appear the date of the page and I want to change the user name, What do I need to do?
    2.- Can I change the number of votes?
    3.- If I use your plugin in a multi language site, can I change the text of the information of the snipped?
    4.- I only want the information of the plugin in the serp, not in the page, How do I configure this setting?

    Regards,

  206. guenfood

    Hi,

    I’m using the shortcode

    No posts found with these parameters. Try to remove some filters.
    to display most highest vote in a widget.
    But i’d like to not display the “Post /page” text and the “Total : Average” text.
    How can i do it ?
    Regards

    1. Dario

      Hi, for the moment this is possible only editing the plugin, but you will lost your changes after every updates.

      Best,
      Dario

  207. Homemade With Love

    Hi

    I am not sure how to report a bug, privately. This page is already a bit full with comments and discussions.

    My problem is that I have 0 ratings on my posts. Ratings should start from 1, isn’t it? So is it a bug?

    Please help!
    Banana

    1. Dario

      Hi, thank you for using yasr.
      You should give more more info: what shortcode are you using?

      or
      [Total: 4 Average: 4.5]
      ?
      Have you take a look to the demo site?

      Best,
      Dario

  210. Stefania

    Ciao Dario, ottimo plugin, grazie!
    Il rating viene visualizzato correttamente all’inizio dell’articolo, ma sull’elenco degli articoli in homepage no.
    Sono sicura che hai già trattato l’argomento ma non sono riuscita a trovarlo.
    Puoi aiutarmi?
    Grazie 🙂

  211. alonsosanju

    Hi, I just bought the plugin and have some doubts ??

    1 — in the pro version was written that the user could put comments in its evaluation and that the name or the user data display but can not find how to do it , as I can do it ??

    2– as I can change the text by another SUBMIT

    3– there any way to remove ratings that give users as administrator ??

    Thank you very much and I hope your help

    1. Dario

      Hi, thank you for buying yasr pro!

      1) I’m not sure to have understood what you mean, if you are talking about “reviews to comment” feature you just need to enable it inside “Settings”->”Yet Another Stars Rating: Settings”->”Pro Options” and enable it. If you don’t want to enable it everywhere just open the edit screen of a post/page and enable it by checking this “Check / uncheck to enable/disable reviews in comments ”

      2) You can easily do this by in the plugin dir, open languages folder and then add your own language file…you don’t need to translate it all, just the line you need (if you wish you can send it me back)

      3) Not for the moment, sorry.

      Best,
      Dario

      1. ALONSO

        hello I do not know where to turn they can put comments in valuations in the pro, this is how I have it configured, could explain better, I’m new to wordpress. thanks

        1. Dario

          When you write a new post or page, in the top right, you’ve to check the “Check / uncheck to enable/disable reviews in comments”

          Did you checked this? Does the stars appears in the comment form?

          1. ALONSO

            hello again Dario , sorry to bother you but the truth is that I can not implement this function , I explain my website is real and what I want is a person that scores for example with 4 stars can post comments style ( the house is very clean and bright ….. ) while the scorer. Is that possible ?? What am I doing wrong?? Link where you step because valuations have and if you can send me some example of what I want if it can be . Thanks again
            http://alquiplaya.es/properties/e142a-excelente-apartamento-segunda-planta-en-la-hacienda-golf-de-islantilla-con-amplia-terraza/

            2. Dario

              Yes, I guessed it 🙂

              First, in your site, there is a 403 forbidden errore when try to load the yasr .css file, this is the error:

              NetworkError: 403 Forbidden - http://alquiplaya.es/wp-content/plugins/yet-another-stars-rating-pro/css/yasr-rateit.css.php"

              Try to ask to your hosting provider why this happens

              Second, In the page you provided, I don’t see the comment form: did you enabled comment for that post or page? (here a video tutorial)

            3. Dario

              Ciao Stefania, nelle impostazioni hai messo si a queste due voci?

              Mostrare il “Voto Complessivo” nella Pagine Archivio?

              Mostare il “Voto Utenti” nelle Pagine Archivio?

              Se hai messo si dovrebbe funzionare, altrimenti dovremmo fare una piccola modifica al tuo tema…fammi sapere!

            5. Dario

              non avendo il tema sottomano vado ad intuito, dovresti avere un file archive.php…li dovrebbe esserci un richiamo a the_excerpt …prova a cambiarlo con the_content

            6. Stefania

              su archive.php purtroppo non c’è the_excerpt e tantomeno the_content.
              L’ho trovato su content-list.php
              ” ”
              Il problema è che se elimino the-excerpt nella home mi visualizza l’articolo completo piuttosto che una parte solo

            8. Dario

              Ma in quel caso le stelle ti si vedono?

              Eventualmente poi puoi dividere l’articolo inserendo manualmente il tag more

  212. amit

    Your plugin is amazing. I have implemented YASR in my website, in that I am running a contest for votes. The contest will be monthly and user will be awarded. But I am not able to achieve this as I want to show the top 20 entries for last 30 days only not overall.

    Please help me as my month is about to finish.

    Thanks,
    Amit

    1. Dario

      Hi Amit, sorry for the delay of this answer.

      Unfortunately for the moment this is not possible, sorry! The only way is to delete all your previous data…but this is not a good solution at all!

      Best,
      Dario

  213. livia

    I hope you can add a confirmation box before a vote in future, too easy to accidentally press…
    thank you!

      1. Jean Staig

        But in this especific case, i need to put in my custom query, because i need to show a custom template for this , not the original loop template.
        Regards

  216. giovanni

    Ciao
    visto che per il formato “blogposting” è obbligatorio per Google
    itemprop=”image”
    itemprop=”datePublished”
    itemprop=”headline”

    c’è un modo per inserirli?

    (date published e headline l0’ho sistemato cambiando la chiamata ma con image non ne vado fuori…ho provato a mettere:

    $thumb = “ID ) ) . “” alt=”Giovanni Fracasso Consulente SEO” />”;

    sotto al title (nel tuo funziona) ma me la chiama come immagine del rating…

    Soluzioni? 🙁
    Grazie

        1. Dario

          Ciao,
          Quella è una cosa che deve fare il tuo tema, è al di fuori dello scopo di questo plugin 😉

          Comunque se il tuo tema non lo fa ci sono vari plugin proprio per questo

          1. Giovanni

            Certo, per me sarebbe più semplice inserirlo nel tema.
            Peró, avendo installato il plugin, quando scelgo blog post come formato dell’articolo, utilizzando la finestra a comparsa del plugin, questo mi crea un rich snippet (che dichiara a Google che si tratta di un articolo del blog) associato alle votazioni. Da qualche giorno il test per i dati strutturati reclama questi tre campi. Due riesco ad inserirli tramite lo stesso plugin.

            Ps
            Se lo faccio nel tema mi si richiamano 2 formati blog post, uno dal plugin e uno dal tema.
            E quello del plugin con questi tre errori.
            Quindi dovrei per forza inserire in modo corretto, come ho già fatto per headline e postpublished (semplicemente modificando la chiamata nel tuo function) anche l’img…
            Suggerimenti?

            1. Dario

              Quello che fa il plugin quando scegli come formato il blogpost non è nient’altro che questo

              Ora se mi dici che google ti chiede anche l’immagine (presumo quella dell’autore dell’articolo) onestamente non ho esperienza in merito, quello che mi è uscito fuori da una veloce ricerca su google è una cosa simile a questo:

               xxxx

              Prova ad aggiungerlo alla funzione che hai gia modificato, ma ti ripeto non ho esperienza in merito quindi non saprei aiutarti.

              Comunque ora controllo se effettivamente google per il formato blogposting chiede necessariamente quei campi e se si cambierò blogposting con qualcosa di meno “restrittivo”
              Grazie per la segnalazione!

            2. Dario

              Ok, confermo l’errore, deve essere una cosa recente di google, sistemerò appena possibile 🙂
              Grazie ancora per la segnalazione!

          2. giovanni

            Pensavo di essere impazzito (comunque chiede proprio l’immagine dell’articolo, al che volevo chiamare la featured image…ma la chiamavo dentro al review…io il codice ce l’avevo volevo solo capire dove metterlo ;)))

  217. Nick

    Hi Dario

    Is there any way I can remove the “[Page Name] written by [User] average rating x/x – x user ratings” line after voting or is it essential for Google to display the rich snippet correctly?

    Or maybe would it be OK to have just “Average Rating x/x – x user ratings”?

    Thanks for writing the plugin

    1. D'Ana Schweinberg

      OK I think it’s displaying short code instead of implementing it on pages that I use Content Views PRO http://www.contentviewspro.com/
      But on the pages it is executing the shortcode it doesn’t seem to be working. I rate it and nothing.

      1. Dario

        Hi, thank you for your purchase!

        Seems like you’ve some js errors in your page, can you please try to remove your plugin 1 by 1 and try it again?

        1. D'Ana Schweinberg

          I did that I actually deactivated all of my plugins. I can’t figure it out.

  219. Christophe Carvounas

    Hello Dario.
    I purchased the 1-5 sites pro versions.
    Everything works fine, except the licence activation…and of course updates.
    I assigned manually through my account panel the licence I have to one of my websites, but every time I try to add the licence key, a Zero is displayed and…nothing…the licence remains unactivated.
    I’m hosted in AWS (amazon) may be should I open some port for you ?
    Thanks to tell me what I need to do.
    Regards.

    1. Dario

      Hi Christophe, thank you for using yasr!

      What version are you using? I’ve changed the activating page in version 0.3.7, so, if you’re using an earlier version, can you please try to update it manually by downloading the latestes version from this site, in “your” account page, and then try to insert license?

      Best,
      Dario

  220. Ron Bode

    Hi
    I purchased the pro version and but can’t figure out how to show only the stars as an result.
    Already got ride of the some text adding this to the css
    .yasr-total-average-container {
    display: none;
    }
    But still see the the message “you already voted for this article” (in Dutch “je hebt al op dit artikel gestemd met…)
    Than I need to make a difference between the star ratings for every item in this table.
    http://belgie.casino/ (on the homepage) Made 6 multi sets, one for every item in this table.
    How do I specify this in the shortcode?

    1. Dario

      Hi Ron, thank you for your purchase!

      1) just use this
      #yasr-already-voted-text {
      display: none;
      }

      2) not sure what you need to do in that table? if you need just to make appear a rating like the first row, you don’t need a multi set

      Best,
      Dario

      1. Ron Bode

        Hi Dario

        Thanks the “problem” with to much text in the last rating box in the table is solved. Looks much better now.

        2) the second point is how do I make the distinction between the results?
        line 1 the result of item 1 Line 2 the result of item 2
        So in the table rating in line one shows results of http://belgie.casino/kroon-casino-belgie/
        And in the table rating in line two shows results of http://belgie.casino/casino-777/

        Now have this shortcode

        [Total: 4 Average: 4.5]
        in line one of the table.
        How do I show the results of Multi item 2 or 3 in this code?
        (
        [Total: 4 Average: 4.5]
        is not working ok)

        Hope you understand what I try to do here

        Best regards
        Ron

  221. David

    Hi Dario,
    It took me a while to finally come across a star rating plug-in I like. Nice work. There’s only one hiccup on my webz though….

    The latest post shows the votes cast and the yellow shaded stars to match, but the text “You’ve already voted this article with 4.0” should be “You have already voted this song with 4.0” as per my changes in the “Insert custom text to show before / after stars” admin panel.

    Then the post under that states “You’ve already voted this article with 4.0”. Again the text should say “song” instead of “article” but on that post the shaded yellow stars or the “Total: 0 Average: 0” aren’t reflecting the votes.

    Any way to resolve this issue?

    If you’d like to see what I’m saying in action, my webz is at http://apalo.gq

    Thx!

    1. Dario

      Hi David, first I really like how you customized yasr, nice work!

      I guess you’ve already fixed this, because everything is working here!

      Let me know,
      Dario

      1. David

        Cool, thx man.
        Yeah everything just started working a lil bit after I posted to your support forum. A great rating plugin, and I really appreciate you gettin back to me anyway. I gave yasr a very deserving 5-star vote.

        I wish you much success on your future projects!
        ~PAIX

  222. Steph

    The stars in the SERPs of my website used to work when I was using another plugin. Now I use YASR, they disappeared. I did choose settings for displaying the SERPs in the plugin settings (I have the pro version of the plugin). Can you please help me out? Thanks.

  223. Taka

    Hi,

    I wish to know how i can delete a rating that a user has entered or
    a rating that an administrator added as a test.

    Please let me know if it is included in option somewhere or how i can do this in the phpmyadmin.

    Thanks in Advance,

    Great Plugin!

    1. Dario

      Hello Taka,
      Yasr doesn’t have a panel to delete votes for now, you can delete it using phpmyadmin, you’ve to empty the tables PREFIX_yasr_votes and PREFIX_yasr_log .

      Best,
      Dario

      1. Taka

        Dear Dario,

        Thank you for the quick reply.
        I guess i will use phpmyadmin for now to help delete votes in clients website.

        But will you add this feature in the near future? I think many users will also want a way to maintain user ratings too.

        Kind Regards,
        Taka

        1. Dario

          YEs, I will work on this, not for the next release but maybe for the later one.

          Best,
          Dario

  224. Mike Curtis

    Hello
    If I buy a single license for the pro version and like it will I be able to upgrade to a 5 site license and pay the difference.?
    Looks good!
    Mike

    1. Dario

      Hi Mike, yes you could eventually send me the difference on paypal and then I’ll manually upgrade your license until to 5 sites.

      Best,
      Dario

  227. Adam

    Hi, I have two questions I hope you can answer:

    1. How can I stop the plugin from updating? I switched out the stars with my own images and I need to ensure the images don’t change back.

    2. On the YASR module inside of the post edit screen, it has the title “YASR.” I would like to be able to change that to a custom name.

    Thanks!

    1. Dario

      Hi Adam, thank you for using yasr!

      1) Do you have auto update for your plugins? if so, read here . If you haven’t autoupdate, just ignore the notify od update. Hovewer, I strongly discourage do don’t update yasr.

      2) in plugin dir, open file lib/yasr-functions.php and on line 141 you’ve this

      add_meta_box( 'yasr_metabox_overall_rating', 'YASR', 'yasr_metabox_overall_rating_content', $post_type, 'side', 'high' );

      change the ‘YASR’ with ‘YOURCONTENT’ (remember the apostrophe)

      Best,
      Dario

        1. Dario

          Hi Stephanie, thank you for buying YASR PRO!

          1) For now yasr support Wp Super Cache, with the default settings.

          2) Have you seen the video tutorial? Manual insert is from 2:50 . If you want insert medium stars just use

          or
          [Total: 4 Average: 4.5]
          . Hovewer, take a look to the video tutorial 🙂

          Best,
          Dario

  229. shadmehr

    hello again
    I said my problem but I didn’t get any answer. can you help me?
    how I can add yasr to template? is there any function for it?
    and other question
    how I can add rating google structured data with your yasr staar?

    1. Dario

      I’m sorry, Askimed marked your comments as spam, I found it by lucky.

      1) you can insert in your template using the do_shortcode function

      2) YASR already add the structured data needed, in settings you can choose betwenn Review Rating & Aggregate Rating.

      Sorry for the delay, like I said Askimed marked your comments as spam

  230. Kevin

    Hello,

    I like this plugin and will be using it to replace the ratings-widget plugin.
    When I insert the YASR into each post automatically, it shows up for every post (which is what it’s supposed to do) but I do not need it to be included in posts from the past where I was using another plugin.
    So is there a way to keep the YASR automatically included after each post, but hide the YASR from older posts?
    Ideally I want the YASR to be included in each future post, but the ability to manually hide it from past posts

    Thanks

  231. Greig

    Hello,

    It appears that using the Visitor Votes short code on single posts is not “sticking” once someone makes a vote. Their vote disapears if you navigate off the page and come back, you do not see the vote. Is there anyway to fix this if you use a caching plugin? Or will the cache always remove visitor votes?

    1. Dario

      What caching plugin do you use? It should work with wp super cache with the default settings

      1. Greig

        I am using WP-Super Cache on my site winederlusting.com. I’ve tweaked the settings a bit however. Do you know which would affect YASR specifically?

        1. Dario

          could be more than one, just click on “reset default configuration” at the bottom of the wp super cache settings and it should work

          1. Greig

            I restored the settings to default and I’m still getting the same problem. Visitor votes are not sticking on any posts. As soon as you refresh the rating disapears as though no one had ever voted

            1. Dario

              Ok, that is not related to the caching plugin: do you use auto insert or did you put shortcode manually?

        1. Dario

          Ok, so I think must be a conflict somewhere. Can you please try to disable your plugins 1 by 1?

  232. Johnathan Valdays

    we are getting this error message when we try to vote

    Fatal error: Call to undefined function yasr_wp_super_cache_support() in /home/beegraphic/public_html/wp-content/plugins/yet-another-stars-rating-pro/lib/yasr-ajax-functions.php on line 983

    Whats going on and how do we fix it, thank you.

  233. Spaskou Ivan

    Hello!
    How can I ppay for plugin not via PyPay – it does not work in my country?
    Maybe card or Skrill which better…
    Thanks!

    1. Dario

      Hi! I’m sorry for this, I din’t know that paypal could not work on some country.
      You’ll be able to pay with credit card soon, it will be process by Stripe.

      Best,
      Dario

  234. Marleen

    Hi!
    Thanks for the wonderful plugin, really like it!
    I’m trying hide the stats, but it still shows (the option is checked ‘no/don’t show’)
    What can I do to hide it? I emptied the cache and everything.
    Cheers,
    Marleen

    1. Dario

      Really strange, if you already set “no” to “Do you want show stats for visitors votes?” it must disappear. Do you use any cache plugin?

      1. Marleen

        Yes I do use a cache plugin, WP super cache. It doesn’t make a difference.
        I agree, it’s strange… What can I do. I tried taking out the text with CSS but no luck..

          2. Marleen

            Hi Dario,

            Yes I inserted the shortcode directly in the site. I duplicated the item, since it’s still a test page.
            I don’t want to remove the stats-icon, but the stats itself: [Totaal: 25 Gemiddelde: 4/5]. Is this possible at all?

            1. Dario

              ahhhh ok, it’s really simple: in the settings open the “styles” tab and add this code:

              .yasr-total-average-container {
              display: none;
              }

              Best,
              Dario

          4. Marleen

            Hi Dario,
            YOu’re right, it’s not working well…
            It actually worked well in the beginning…
            I installed the tool again, but no change. Do you have a clue what could be the issue?

            1. Dario

              the rating works with the post id, so every item must have an unique post id. If every receipe will have a post, it will work fine, but yasr must be in the loop

  235. Douglas

    First of all, many thanks for your plugin! Could you please provide CSS rules to change the background color for Multi Sets tables?. Thanks in advance and keep up the good work. 🙂

  236. Jo

    Hi,
    Nice Plugins! Do you have a code/shortcode to get the visitor votes of each page or post?

    For example I want to get the ratings of 3 post/page I created. Do you have a shortcode for that? by adding the post id.

    Thanks

    1. Dario

      Hi,
      this is not possible, you can instead assign a category for each post that you want to show, and than create a ranking table with that category. You can do this only with PRO version

      1. Dario

        This is the class


        .yasr_table_multi_set_shortcode {
        }

        If you need to find other class or id just ispect the element with your browser

  237. Scorrexx

    Hi,

    thanx for this great plugin! It`s very useful and easy to use. But, is there a way, to disabling it on specific pages/posts with a shortcode?

    1. Dario

      Hi, no sorry!
      In that case you should insert it manually…maybe I’ll work on something that will allow to exclude ratings is auto insert is enabled.

      Best,
      Dario

      1. Charlie

        Great! any idea when that may be rolled out? And if there would be a limit. I have lists of 100+ items that I’d like a visitor rating next to each item.

  239. Greig

    Hello,

    I’m having issues with the structured data aspect of your plugin. When I run a Google Structured data test, I’m getting an error for the WebPage — “mainContentOfPage” property. “Blog is not a known valid target type for the mainContentOfPage property.” Could you please let me know why I’m getting this error, and what can be done to amend it?

    Thank you!

    1. Dario

      Hi Greig,
      I doubt this error is related to YASR, can you please try to disable it and then test it again?

      1. Greig

        Hmm you’re right. Still getting the error with the plugin deactivated. I figured it might be related because the error is related to Schema in the code.

  240. James

    I’ve got an issue where YASR isn’t responding to hover for voting when it’s inside tabs, however it does work inside accordions. It seems like it’s working ok otherwise. My browser inspector is not detecting jquery conflicts and I’m stumped. Could you take a look for me? durangofilm.org/wp/2015-films/

  241. New Lion

    Hi,

    I am using your plugin inside my comments form. It is very nice, excepting for one problem – when I do do_shortcode( ‘

    [Total: 4 Average: 4.5]
    ‘ ) after a field label, the short code adds a carriage return and puts the stars on a new line, below the label. I want the stars on the same line as the field label, i.e. not add any new line. I looked in the CSS and in one or two PHP files of your plugin, but no solution yet.

    Please help.

    1. Dario

      Hi,
      yasr_visitor_votes will not work if included more than 1 time in a post or page, and even if it worked, it doesn’t make sene to include it there! 🙂

  242. Felix

    Hi Dario,

    if I use the “Multi Set” is it possible to show the average vote of all single votes?

    Thanks, Felix

    1. Felix

      More questions:

      2) Is it possible to show more than one Multi Set or Overall Vote per page/article?

      3) Is it possible to show a list of all pages/articles, a reviewer has reviewed?

      Best, Felix

  243. Noel

    Hi Dario,

    Is it possible to set it up so that users are only able to vote once for a particular post/page?

    1. Dario

      Hi Noel,
      if an user is logged in he/she can always update their vote, but only one 1 vote is stored. Non-logged user can’t vote again until they delete the cookie

  244. Harald Milatz

    Hello Dario,

    “autoupdate” means the plugin is updated in background or have i start the update via my Backend->Plugins like it is usually?

    I have done some changes on the translations, PHP und CSS Code and i don’t want to forget them if it is updated in background.

    Best regards,
    Harry

    1. Dario

      For auto update I mean that you can update YASR from you dashboard, without the need to download the zip from here…so yes you will need to go in your plugin or updates page 🙂

      1. Rick

        Thank you for your reply.
        After writing the comment i had a look into the files and edited the code to adapt it to my needs.
        regarding the pro version i will be getting it now, thx again

  249. Patrick Ramos

    I have purchased the pro version, where can I get the pro plugin?? I can not put in my key anywhere, plz, help.

    Thank-

    Greetz
    Pat

    1. Dario

      Click on “Your Account” -> “Your Purchase” than “View Details and Downloads” and at the bottom you can download the zip

  250. Touda

    Great, plugin, Dario. Bravissimo! 😀

    But, is there any parameter we can put inside the

    tag so that the most hhihly rated show by default? When the list appear, user can click on Order by: Highest Rated, but is there any way to select it by default? Thanks.

  251. Corey Lee

    I used GD Star Rating now, but I would like to migrate to your plugin. I have two questions.

    1. I got the this message “Content field must be shorter than 23 chars”, can I customize the plugin and allows more than 23 chars?

    2. I don’t want to insert shortcode (i.e. No Set Found with this ID) for each post. Do you have a php function that I can insert into the template PHP file?

    1. Dario

      Hi Corey,
      1)Yes you could, but it’s a little hard to do…do you have any skills on mysql and php?
      2)For now auto insert is avaible only on

      and
      [Total: 4 Average: 4.5]
      . You could try this, but it’s not guaranteed to work:

      <?php echo do_shortcode('yasr_multiset setid=0'); ?>

      You can eventually try to find a plugin that auto insert text in all your post 😉 (this is just a work aroud, cause it will work for old post but you should insert everytime the shortcode in the new ones)

      Best,
      Dario

      1. Corey Lee

        Thanks a lot. It works. The code should be

        BTW, I am familiar with mySQL and php coding. Can you give me some guidance on how to do it? If I can figure it out, I would definitely switch to your plugin.

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